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Wyndham Garden Playa del Carmen

4.0 star property

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Photo gallery for Wyndham Garden Playa del Carmen

Free daily buffet breakfast
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Lobby
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪16 min walk‬
  • Place, Mamitas Beach
    ‪4 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.6 out of 10
Good
(4 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard with View

7.0 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard with View

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 2

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About this property

Wyndham Garden Playa del Carmen

Hotel with free breakfast, near Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a conference center, and a business center. Housekeeping is available on request.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Wyndham Garden Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Paraiso. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Playa Garden - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (110 centimetre high)
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Reviews

Wyndham Garden Playa del Carmen Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 450 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

Reviews

2/10 Terrible

Vanessa

Disliked: Property conditions & facilities
The room had a smell of old even my clothes had the scent.
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a 15 to 27 min walk to the 5th avenida. It like 10 to 13 min walk to chedraui and mcdonald's. Conviently close to collectivos to cancun and tulum 15 min walk. Only critic about this hotel is they have a mini bar for snacks at elvated prices, their is no daily managers reception, the beach offered is at a cost 500 or 600 pesos to beach clubs that are really far,no coffee or tea in common areas and no area shuttle (only taxis that charge alot ). But the rooms are renovated and beautiful, staff is so nice and meet your needs and the breakfast buffets are so yummy. They had adobe beef, green chile beef, nopal beef, hot dog casserole, pasta and potato beef stew. Aside from pancakes, cereals, breads, fresh cut fruit, qnd make your own chilaquiles. The chef is amazing and staff is constantly cleaning and placing more pans of freshly made food. Beware it the mexican locals that hog all the food or tamper with it. Like leaving it open, contaminating it by putting back what they served themselves or dropping other food when serving onto other containers . I seen turíst being more cautious with this. Like example papaya dropped into yogurt pan. Im allergic to papaya so I couldnt enjoy the yogurt.
Stayed 5 nights in Jul 2025

4/10 Poor

Ivan, Bogota

Disliked: Amenities
Not clean. It is under remodeling and never mentioned it. The buffet was not good. Under staff so it was messy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good is not typical american breakfast its just something better
Stayed 2 nights in Jul 2025

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Esta viejo, medio descuidaso.. pero para dormir y el servicio del personal fue bueno
Stayed 1 night in Jul 2025

4/10 Poor

Candida

Travelled with family
As soon as we open the room to the room a roach came crawling out. Then the shower was soapy and when water would be turn on, it would not drain properly. Also, for laundry you have to be on a schedule to use washer and dryer, it would be nice to have at least one washer/dryer that you don’t have to be in schedule as we didn't have the time for that. Food was edible.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper accesible para estar en Playa del Carmen y moverte a otras atracciones turísticas
Stayed 5 nights in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Jose

Room was nice cool and combtarble beds
Stayed 2 nights in Jun 2025

8/10 Good

Nicole

Stayed 8 nights in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Liliana

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Mary Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs a major upgrade done to
Stayed 3 nights in May 2025

6/10 Okay

Aditya

Stayed 2 nights in May 2025

10/10 Excellent

Rosa, Philadelphia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and accommodating. Their shuttle service went above and beyond in taking us around. The room was nice, modern and super clean. The food was fantastic.
Stayed 1 night in May 2025

6/10 Okay

Nathaniel

Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in walking distance
Stayed 2 nights in Apr 2025

4/10 Poor

Yvan

Disliked: Cleanliness, property conditions & facilities
It’s OK if you’re looking for a cheap stay.
Stayed 2 nights in May 2025

4/10 Poor

JEANETTE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we were offered was horrible. Broken chair. Broken tile in the bathroom, toilet did not flush properly and the Ac had a weird smell. I had to go and to be changed to a different room. The second room we got was the closest to the construction, and every morning we had to deal with all the noise.
Stayed 8 nights in Apr 2025

10/10 Excellent

Serch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

PEGGY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very polite and helpful. I picked this hotel because I was told they had handicapped accomodations. Raised toilet seat etc. I was not given any handicapped accomodations. I cannot walk well and there was no food on the property in the evening. It was a far walk for me to anywhere in the area.
Stayed 6 nights in Apr 2025

8/10 Good

Elsie

Travelled with family
Disliked: Amenities, property conditions & facilities
Needs a paint job and the bed sheets needs to be cleaner
Stayed 2 nights in Apr 2025

6/10 Okay

Sandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Looks ok for a quick 1 night stay.
Stayed 1 night in Apr 2025

2/10 Terrible

dante

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place only provided 2 old and dirty towels. The room smelled like rotten eggs. I had to stay out for most of the time. Staff was rude when I asked to send me a clean towel. She said you only get 2 towels. No standard for American hotels. Very low quality and service.
Stayed 2 nights in Apr 2025