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Wyndham Garden Playa del Carmen

4.0 star property

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Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Garden
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪15 min walk‬
  • Xcaret Eco Theme Park
    ‪12 min drive‬
  • Mamitas Beach
    ‪12 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪252 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

View from room

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | View from room

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1028)
The price is €70
for 1 room
includes taxes & fees
20 May - 21 May
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About this property

Wyndham Garden Playa del Carmen

Hotel with free breakfast, near Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Wyndham Garden Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Paraiso. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park
  • Local-area shuttle service available
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception on select days.
Playa Garden - This restaurant serves breakfast only.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (110 centimetre high)
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 998 reviews
Rating 8 - Good. 295 out of 998 reviews
Rating 6 - Okay. 146 out of 998 reviews
Rating 4 - Poor. 64 out of 998 reviews
Rating 2 - Terrible. 59 out of 998 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maria Guadalupe Bollain y Goytia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Muy malas condiciones , las toallas de los baños muy percudidas y ya gastadas, no pudimos estar más q una noche y mucho ruido. , nos tuvimos que cambiar a otro hotel.
Stayed 7 nights in Jan 2025

6/10 Okay

Francy, Calgary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are going to stay more than 4 days take into account that the breakfast is the same every single day, which it ends being boring. There is not variety how the eggs are cooked. The infrastructure is cheap, bed frames unstable, no fridge in the room. No good ventilation in the rooms. You cannot open the windows so your beach clothes never get dry. The service is excellent as well the cleaness of the place.
Stayed 9 nights in Jan 2025

10/10 Excellent

Gilberto, Hidalgo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Vicente

Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. I went in the past and is good to business stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service
No dining and no bottle of water
Stayed 2 nights in Jan 2025

10/10 Excellent

Percy

Near the beach an restaurants an entertainment
Stayed 5 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 6 nights in Dec 2024

2/10 Terrible

Jasmin

Stayed 1 night in Dec 2024

6/10 Okay

Faustinie

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Dec 2024

4/10 Poor

YENNY, PLAINFIELD

Stayed 1 night in Jan 2025

8/10 Good

Adelsy Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

AKHIL

Stayed 1 night in Dec 2024

2/10 Terrible

Hageet

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown room It’s definitely not a four star, maybe one Staff are not friendly
Stayed 7 nights in Dec 2024

2/10 Terrible

Rustam, Richmond Hill

Stayed 1 night in Dec 2024

10/10 Excellent

Wafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and well-maintained

It was a well-maintained room! I had a great time staying there. Breakfast was okay, I would say Wyndham could benefit by having a better menu for breakfast with more variety. Overall, I recommend this hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Karla Yesenia

Travelled with family, Travelled with family and small children
Liked: Staff & service
.
Stayed 5 nights in Dec 2024

6/10 Okay

MARIA

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Rustam, Richmond Hill

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Requested a crib for all of our multiple reservations for this property and they do not have a crib available for us despite knowing that we are checking in with 4 guests including 2 babies. We just had to share a bed for all 4 of us and it awful.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca de Playacar

Bien ubicado, habitacion amplia, todo limpio
Stayed 1 night in Dec 2024

8/10 Good

Nellys

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación hay mucha la humedad no hay ventilación , las ventanas no se habren . Lo más conveniente es colocar un aromatizante de lavanda o algo suave para que no se quede ese olor desagradable cuando entra una a la habitación. Lo demás está bien .
Stayed 2 nights in Dec 2024

10/10 Excellent

Julian

Stayed 5 nights in Oct 2024

6/10 Okay

Amy, Hanley

Liked: Amenities
If you try to pay in USD, they will give you a terrible exchange rate. With some work I paid closer to my reservation quote but still more than I expected. General exterior of the hotel looks more dingy than the pictures shown. There were no hand towels in the room, and you need your ID to get pool towels. Lots of choices for breakfast and there are ebikes on-site for rental.
Stayed 1 night in Nov 2024

6/10 Okay

Cesar, Patterson

Travelled with family
The check in agent did his job but didn’t even smile with no personality at all. The rooms looked simple, the caulking in the bathroom was stained and shower curtain was too short causing a lot of water to splash out to the floor, the closet door was unhinged, no phone in the room to call for service. On the positive , the rooms and property were clean and the bed was comfortable, breakfast was good. Overall it was fine for a late check in & one night stay but not worth the price paid.
Stayed 1 night in Oct 2024