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Wyndham Garden Playa del Carmen

Property class: 4

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Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Free daily buffet breakfast
Lobby
Front of property
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪17 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪19 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Wyndham Garden Playa del Carmen

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a conference center, and a business center. Housekeeping is available on request.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Wyndham Garden Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Paraiso. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Playa Garden - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (110 centimetre high)
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Luis Miguel

Travelled with family
Liked: Cleanliness, staff & service
The restaurant is not good
Stayed 5 nights in Jan 2026

6/10 Okay

matthew

Liked: Cleanliness
Just a mid range place , nothing really bad. But nothing really good , ohh except really bad breakfast, everyday yukk
Stayed 2 nights in Jan 2026

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Stayed 1 night in Jan 2026

10/10 Excellent

Nestor

Stayed 5 nights in Oct 2025

10/10 Excellent

Irisis, New York

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my week there.
Stayed 7 nights in Dec 2025

8/10 Good

ANG

Liked: Cleanliness
Not too far away from ADO bus and maritime port.
Stayed 7 nights in Dec 2025

8/10 Good

ARTURO

Stayed 1 night in Dec 2025

6/10 Okay

Raul

Travelled with partner
Liked: Amenities, property conditions & facilities
Bedrooms need a bit more cleaning, shower curtain had mold, only 1 receptionist doing check in’s so it took forever to get to me, breakfast was ok but I had to ask to restock the eggs couple times until they did.
Stayed 1 night in Dec 2025

4/10 Poor

Sandra, Harvey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

octaviano

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Nov 2025

10/10 Excellent

Walter

Stayed 1 night in Nov 2025

10/10 Excellent

Ketan

Stayed 1 night in Nov 2025

6/10 Okay

Yanira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Stayed 3 nights in Sep 2025

6/10 Okay

jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcelo, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ayde

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef
Stayed 3 nights in Sep 2025

10/10 Excellent

Paven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent very hospitable
Stayed 1 night in Aug 2025

10/10 Excellent

Rick, Mesa

Stayed 1 night in Sep 2025

10/10 Excellent

Rick, Mesa

Stayed 3 nights in Sep 2025

8/10 Good

lety

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve.
Stayed 3 nights in Sep 2025

10/10 Excellent

Masud

Stayed 2 nights in Jul 2025

2/10 Terrible

Gloria

Stayed 1 night in Jul 2025