Along with dry cleaning, this smoke-free hotel has free breakfast and free self parking. WiFi in public areas is free. Housekeeping is available once per stay.
Shale Lodge Pleasanton offers 89 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided once per stay.
During your stay at Shale Lodge Pleasanton, you're just a quick walk from River Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
Free full breakfast served daily
Free WiFi in some public areas
Free self parking
Services include dry cleaning/laundry
21 mi (33.8 km) from San Antonio River
Pets welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. Self parking is free.
This Pleasanton hotel is smoke free.
Guests are served free full breakfast daily from 4:00 AM to 9:00 AM.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible van parking available
Food and drink
Free full breakfast available daily 4:00 AM to 9:00 AM
Family friendly
Microwave on request
Refrigerator on request
Conveniences
Limited-hour front desk
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (once per stay)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift (single-level property)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with cable channels
Food and drink
Microwave on request
Refrigerator on request
More
Air conditioning
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 6:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets: USD 200 per pet, per stay, plus a one-time cleaning fee of USD 50.00 and a deposit of USD 100.00 per day
Weight limit: 20 lbs per pet
Pets cannot be left unattended
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 100.00 per day
Pet fee: USD 200 per pet, per stay plus USD 50.00 one-time cleaning fee
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 6:00 AM - 8:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Shale Lodge
Shale Pleasanton
Shale Lodge Pleasanton Hotel
Shale Lodge Pleasanton Pleasanton
Shale Lodge Pleasanton Hotel Pleasanton
Shale Lodge Pleasanton Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Have to call to check in so they can meet you to sign in. Very friendly. As soon as we opened the door, all you could smell is mold and mildew (I'm severely allergic to any mold, mildew, fungals) like it was being purposely grown. Didn't see any of the culprits until we looked at the mini split AC. Looked like it hasn't been cleaned (serviced professionally in years. The mildew was eroding the back paint on the inside of the vents. Having worked at our family AC business and the staff leaving, I pulled the front off and was in disbelief on how filthy and moldy the coils were. Not to mention halfway rotted due to somebody cleaning it with a acid cleaner and not rinsing the unit out. Upon further inspection, painted over water damage on the walls, shower head wasn't secure at the wall and water runs down it, the cracks in the tub were siliconed and could see through. Friends had checked in the following day and gotten sick from the similar problems in their room. So I can only speculate the whole place is mold infested. After a 2 night stay, I'm having to go to the ER from the exposure.
Darcy
Stayed 1 night in Nov 2024
10/10 Excellent
Dave
12 Nov 2024
Awesome service Thank you!
Dave
Stayed 1 night in Nov 2024
2/10 Terrible
Verified traveller
Travelled with partner
20 Jun 2021
Liked: Cleanliness
Disliked: Staff & service, amenities
No one at the office when we arrived. It took at least 25 minutes to get our key even though we had reservations. Tried calling, left messages, texts and did get one response all weekend. We had no wifi password and the Dish satellite was not working. Had no chairs or recliner to sit on. The only thing working was the air conditioner. Will not ever stay there again or recommend it to anyone. Very frustrated.
Great place to stay. Very comfortable and not pricey at all.
Verified traveller
Stayed 2 nights in Apr 2018
6/10 Okay
freddy
16 Apr 2018
Liked: Cleanliness, room comfort
Poteet Strawberry Festival
Rooms were clean. Check in after 8:00 pm not advised. No one in lobby after 8:00 pm. Took 30 to 35 minutes to get someone to come to the lobby and complete check in.
At Check-In they could not find our reservation. We waited about 30 minutes for them to find it. The cable did not work and we were not given the Wifi code. The overall room was dirty especially the sheets and towels. On our second night we got to our room really late and our key did not work. The office was closed and we waited awhile till some one came in to re-activate our room key. Will never return to this place on my next visit.
Verified traveller
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