Hotel Lieto

4.0 star property

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Photo gallery for Hotel Lieto

A modern living room with a large green plant, a black sofa, and a wooden coffee table.
A hotel reception area with a counter, a sign reading 'LIETO HOTEL,' and a refrigerator stocked with beverages.
A modern cafe interior with tables, chairs, and a staircase with black railings.
A modern cafe with large windows, wooden chairs, and a tiled floor.
A hotel lobby with seating, a reception desk, and large windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Rua Junqueiras 520, Poços de Caldas, MG, 37701-033
  • Place, Thermas Antonio Carlos
    ‪2 min walk‬
  • Place, Macacos Fountain
    ‪3 min walk‬
  • Place, SESC Pocos de Caldas Community Center
    ‪6 min walk‬

Room options

Standard Double Room, Mobility Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Double Room

8.8 out of 10
Excellent
(24 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Double Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Deluxe Suite, City View

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Lieto

Self parking, a microwave in a common area, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
Hotel Lieto offers 102 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Lieto, you're just a quick walk from Paco das Aguas Shopping Center. Enjoy features like free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Steps from Paco das Aguas Shopping Center and Thermas Antonio Carlos
  • Dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. Hotel Lieto also features multilingual staff, laundry facilities, and a front-desk safe. For a fee, parking is available.

This 4-star Poços de Caldas hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 40 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 150.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: BRL 40.00 per night
  • Pet fee: BRL 150.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Lieto Hotel
Hotel Lieto Poços de Caldas
Hotel Lieto Hotel Poços de Caldas

Hotel Lieto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 196 reviews
Rating 8 - Good. 52 out of 196 reviews
Rating 6 - Okay. 8 out of 196 reviews
Rating 4 - Poor. 4 out of 196 reviews
Rating 2 - Terrible. 2 out of 196 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Maurício

Disliked: Cleanliness, property conditions & facilities
Me hospedei diversas vezes, era bom, mas a qualidade caiu demais. O que mais fiquei surpreso é que nunca vi uma arrumação de quarto tão ruim. A limpeza não foi realizada nos 4 dias que fiquei hospedado. A qualidade do sabonete é horrivel e não custa nada ter um melhor. Não sei se me hospedaria novamente.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

odir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estrutura do hotel e muito boa, quartos vedados, ar quente e frio, a localização e excelente da pra fazer tudo ape
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

João Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom e com uma equipe de atendimento ótima.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

DALTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimas intenções e localização privilegiada, proximidade do comercio e atrações turísticas. Obs: melhor atenção com o ar condicionado precisa de higienização preventiva . Presença de pó.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito bem localizado, o café da manhã é muito bom e tudo estava muito organizado e limpo. Dois pontos negativos e um deles não é culpa do hotel! 1. Todas as tomadas são 220 e não há nem um transformador no hotel! Não custa ter um transformador para emprestar. 2. Crianças soltas pelo hotel bem cedinho, tentando abrir portas dos quartos e gritando. Mas isso já é responsabilidade dos pais sem noção. Ficarei hospedada novamente, com certeza.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Helio

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização e estrutura ótimas!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

LUIZ CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minha esposa e eu, ficamos três dias hospedados no hotel. O quarto apesar de não ser tão amplo, tem tudo que se precisa. O ar condicionado funcionou bem, o banheiro não é tão grande, o box de banho é pequeno más tem uma ducha ótima. Tem Wi-Fi e TV a cabo, bem aconchegante. A cama também é muito boa. O café da manhã é bem variado, e muito gostoso. Os atendentes são bastantes cordiais e eficientes. Voltaria outras vezes com certeza.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sim
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã é bem servido, porém, no check-in, fomos informados de que o horário seria das 7h às 10h. O detalhe é que, exatamente às 10h, tudo é recolhido sem qualquer flexibilidade. Para ser bem sincera, às 9h55 uma funcionária avisou que quem quisesse “pegar” alguma coisa deveria fazê-lo imediatamente, pois eles já iriam retirar tudo. Na maioria dos hotéis que frequentei, após o horário limite, nenhum hóspede novo entra no salão, mas aqueles que já estão lá podem se servir com tranquilidade — especialmente em finais de semana, em cidades essencialmente turísticas. Quando sugeri na recepção que seria importante deixar claro que às 10h tudo seria recolhido, a resposta que recebi foi: “Nunca ninguém reclamou”. A falta de tato no atendimento me deixou bastante decepcionada. Pode parecer algo simples, talvez até “bobo”, mas faz diferença na experiência do hóspede. P.S.: Entrei no refeitório às 9h40 e consegui tomar meu café, mas a situação foi desagradável. Havia pelo menos seis mesas ocupadas quando fomos avisados de que deveríamos pegar o que quiséssemos porque já estavam recolhendo. Não houve sequer um “bom dia”, “a senhora aceita mais alguma coisa?”, “está satisfeita?”, ou “podemos começar a retirar?”. Fica a dica: melhorar a comunicação e orientar os funcionários para um atendimento mais acolhedor e respeitoso com os hóspedes.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, e ambiente agradável
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Adorei principalmente o chuveiro uma ducha ótima. Tudo perfeito. Obrigada pela atenção.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosangela A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhoso. Café da manhã farto, delicioso. Atendimento excelente. Acomodação confortável. Recomendo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities
Nossa estada foi curta, porém sem nada a reclamar. Tudo perfeito desde o primeiro atendimento.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Luiz henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigo hotel Ibis , mantem boas instalações, quarto espaçoso, bom banheiro, Tv e localização excelente no centro de Poços de Caldas. O café da manhã tem variedades, mas deveria melhorar a qualidade , principalmente de sucos, são todos industrializados e muito açucarados.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionarios cordiais, quarto bom, café com variedade e qualidade
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Paulo

Liked: Cleanliness, staff & service
Localização.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somente o café que era frio, mas resolvido após solicitação
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities
Adoramos muito
Stayed 11 nights in Dec 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service
Hotel muito bem localizado no centro de poços mas ainda assim consegue ser silencioso, o que não é comum lá. O conforto deveria ser melhor pelo preço que cobram. Colchão e travesseiros são velhos e desconfortáveis e as toalhas e roupa de cama estavam muito surrados, tornando a estadia pouco confortável. Por esse motivo o custo benefício desse hotel não é bom.
Stayed 3 nights in Dec 2025