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Aparthotel

Oaks Cypress Lakes Resort

4.0 star property

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Photo gallery for Oaks Cypress Lakes Resort

3 outdoor pools, pool umbrellas, pool loungers
Lobby
Exterior
2 restaurants, breakfast served
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot tub
  • Bar

Explore the area

View in a map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Place, Cypress Lakes Golf and Country Club
    ‪10 min walk‬
  • Place, Roche Estate
    ‪19 min walk‬
  • Place, Hunter Valley Gardens

Room options

View all photos for 1 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 119 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa (No Housekeeping Service)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa (No Housekeeping Service)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

  • 56 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

  • 88 sq m
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite (Adults Only)

  • Sleeps 2

View all photos for 2 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite (Adults Only)

  • Sleeps 4

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

  • 56 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

  • 88 sq m
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • Sleeps 6

1 Bedroom Villa (No Housekeeping Service)

  • Sleeps 3

Premium Villa, 3 Bedrooms (No Housekeeping)

  • Sleeps 7

View all photos for 3 Bedrooms Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedrooms Villa

  • Sleeps 6

View all photos for 2 Bedrooms Villa

Living area

2 Bedrooms Villa

  • Sleeps 4

1 Bedroom Villa

  • Sleeps 2

View all photos for 1 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa

  • Sleeps 2

View all photos for 2 Bedroom Premier Villa

Private kitchen

2 Bedroom Premier Villa

  • Sleeps 4

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About this property

Oaks Cypress Lakes Resort

Aparthotel with 2 restaurants, 9-minute walk to Cypress Lakes Golf and Country Club
2 restaurants, 3 outdoor pools, and a golf course are available at this smoke-free aparthotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment provides a dining area and a refrigerator, plus a balcony and a flat-screen TV with satellite channels. WiFi, a microwave, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Oaks Cypress Lakes Resort offers 122 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Cypress Lakes Resort. During your stay, you're just a quick walk from Tamburlaine Organic Wines. You'll find features like free self parking, plus 3 outdoor pools and 2 restaurants. This upscale aparthotel has 122 apartments on 2 floors. Enjoy your stay with amenities like a balcony and a flat-screen TV in each apartment.
  • Each apartment offers a balcony, a living room, and a dining area
  • Free self parking
  • For dining with golf course views, stop by Cypress Lakes Bistro & Ba, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, tennis courts, and a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Cypress Lakes Golf and Country Club and Brokenwood Wines
Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, a hot tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available.

This 4-star Pokolbin aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Cypress Lakes Bistro & Ba - Overlooking the golf course, this bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro & Ba

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 122 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 30 to 35 for children
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1006 out of 2194 reviews
Rating 8 - Good. 767 out of 2194 reviews
Rating 6 - Okay. 270 out of 2194 reviews
Rating 4 - Poor. 116 out of 2194 reviews
Rating 2 - Terrible. 35 out of 2194 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ammanah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantasy views snd friendly staff. Enjoyed the facilities swimming, plunge pool and steam room. Great rooms with excellent view's.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Very comfortable accommodation, nice sized pool, warm enough to swim even during the winter.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best holiday ever ... ET
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

An ok but not great stay

A few minor issues but overall a reasonable stay at Cypress Lakes. Dishwasher didn't work, there were crockery items missing and the vibe of the "premium" villa certainly didn't love up to the expected standard.
Stayed 1 night in Jul 2025

8/10 Good

Christy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Great location but the rooms (in particular the bathroom) was tired looking.
Stayed 1 night in Jul 2025

10/10 Excellent

Ka Po

Business traveller
Liked: Cleanliness, room comfort
It was amazing experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirrily

Travelled with group
Liked: Cleanliness, room comfort

Great place for friends to meet

We have a great stay. The villa was a great size and the location was excellent. It was cold outside and the fireplace and air cons kept us warm inside.
Stayed 3 nights in Jul 2025

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness
villas were clean. Booking process was abysmal. Wotif far cheaper than direct booking. When i tried direct booking i was directed to a Philippine call centre that wanted to charge me $100 more per night than Wotif. Breakfast was average, coffee from machine was atrocious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Elysia Wellness Retreat through Cypress Lakes. Our room was huge and had a beautiful view. The price was great. We ate dinner at Cypress Lakes and it was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

debbi

Stayed 3 nights in Jun 2025

8/10 Good

Romina

Stayed 2 nights in Jun 2025

8/10 Good

Sue

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The whole area where cabins were located was unique in itself. I took a party of 14 there only to find some of the rooms dirty and no eye to detail with cleaning. A unusable wardrobe due to the vacuum cleaner in one side and an ironing board and doona on the other side stopping the doors from even opening. The bathrooms doors were hard to manage. The unit was TIRED there really needs to be an upgrade on all the rooms we all stayed in. The reception area is beautiful and well appointed which is expected when you enter your personal accommodation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic time, location is great! Clean place, easy parking, good food
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiara

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Staff & Facilities were amazing. The Barramundi from the Bistro for dinner was one excellent. Will definitely stay again & maybe try a round of Golf next time as well :)
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, room comfort
Great relaxing place to stay. Excellent surroundings and great food and both restaurant and bistro. Breakfast was also amazing. Great location close to Hunter valley gardens, cheese factory and many vineyards.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diann

Travelled with family
Liked: Cleanliness, room comfort
Stayed in 3 bedroom with stunning views. Unit had everything we needed. Staff so helpful and friendly. Lovely food. Great place to stay for 3 days
Stayed 3 nights in Jun 2025

10/10 Excellent

Edison

Stayed 3 nights in May 2025

10/10 Excellent

Sully

Loved staying here, location was great! Rooms were clean and bedding was comfortable. Sad we didn’t get to stay long enough, and staff was amazing!! Thank you
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, great staff and great dining options. Excellent location for many wineries.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff. Lived the free shuttle down to the main hotel and bistro. Food good. Lively room, comfy bed and beautiful outlook complete with kangaroos.
Stayed 2 nights in May 2025

10/10 Excellent

Rui

Stayed 2 nights in May 2025