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4.5 out of 5

"Attractive character period hotel but modernised where needed, nice pool, good choice of meals, excellent location for easy walk to town centre/ marke ... " More

By a verified traveller on Mon 06 Nov 2017

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Studio, Terrace, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€113* Per night/room 7 Apr - 8 Apr

Standard Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Illa D'Or. During your stay, you're just a quick walk from Playa d'Albercuix. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Treat yourself to massages, body treatments or facials at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Pollensa Port and 6 minutes from Formentor Cape
  • Airport shuttle service available for a fee

Hotel Illa D'Or ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Illa D'Or

Everyone (3) Couples (1)
4 out of 5

Lovely hotel with a feeling of the past

Pros: Period details
Cons: The sofa bed had no mattress and our daughter had an uncomfortable night on very form base.
Location: Great for trips to Formentor or town centre/market. Alcudia not far away, plenty run or cycle it and the old town is lovely.
Attractive character period hotel but modernised where needed, nice pool, good choice of meals, excellent location for easy walk to town centre/ market/buses etc.

Posted by on 6 Nov 2017

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5 out of 5

Superb hotel

Super hotel in great location with excellent staff.

Posted by on 24 Mar 2016

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5 out of 5
Top Hotel an toller Meerlage. Fast alles ist Top. Minus: Ein Mitarbeiter an der Reception ist nicht wirklich Gastfreundlich. Kein eigener Shuttlebus.

Posted by on 8 Apr 2019

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Comment from Hotel Management

7 May 2019 by Francisco

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Nice hotel, almost perfect, hotel dinner only ok

Perfect eccept the dinner which was not achieving the hotel's high stamdards.

Posted by on 14 Aug 2017

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Property Features

Hotel Illa D'Or offers its guests a full-service spa, an outdoor tennis court, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Hotel Illa D'Or. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Pollensa hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1929
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Illa D'Or offers 120 air-conditioned accommodations with a safe and complimentary dressing gowns. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Restaurante 1929 – This restaurant only serves dinner.

La Terrassa – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Gin and Tonic Corner – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Hotel Illa D'Or offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Diners Club, debit cards and cash. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Illa
  • Hotel Illa d'Or
  • Hotel Illa d'Or Pollensa
  • Illa d'Or
  • Illa d'Or Hotel
  • Illa d'Or Pollensa
  • Illa Hotel
  • Hotel Illa D'Or Hotel
  • Hotel Illa D'Or Pollensa
  • Hotel Illa D'Or 4**** Sup
  • Hotel Illa D'Or Hotel Pollensa

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.