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Ponce Plaza Hotel & Casino

3.5 star property
VIP Access

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Photo gallery for Ponce Plaza Hotel & Casino

Lobby
Standard Room, 1 King Bed
Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Reina Street, Ponce, 00731
  • Place, Plaza of Delights
    ‪1 min walk‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪1 min walk‬
  • Place, Parque de Bombas
    ‪3 min walk‬
  • Airport, Ponce (PSE-Mercedita)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, 1,630 reviews
The price is €116
includes taxes & fees
31 Mar - 1 Apr
Spark by Hilton Ponce

About this property

Ponce Plaza Hotel & Casino

Along with a casino, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services. Change of towels is available on request.
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ponce Plaza Hotel & Casino's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza of Delights. Features include free WiFi in public areas, plus an outdoor pool and a casino.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Ponce Plaza Hotel & Casino offers its guests an outdoor pool and a fitness center. A casino, a library, and a vending machine are also featured at the historic Ponce Plaza Hotel & Casino. For a fee, parking is available. A complete renovation of Ponce Plaza Hotel & Casino was completed in March 2023.

This Art Deco Ponce hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.
Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 11.15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gloribel, Toa Baja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent front desk service
Stayed 1 night in Dec 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo limpio y seguro. Un poco ruidoso por la noche.
Stayed 1 night in Dec 2025

2/10 Terrible

joshua

There was construction at the hotel so everything was loud. Even worse, the walls were paper thin, so we could hear everything going on in the room next door. The hotel is in a bad location, too, with very little to do or see within walking distance.
Stayed 1 night in Dec 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bad , Parking the parking garage is hard to find at night. Very inconvenient with luggage and packaging you must validate your parking ticket every time you leave, at the front desk then at the parking attendant’s station. Daily or it’s 50.00 for 8 hrs. Noise from street traffic is horrible. And constant at night. The place Nickels and dimes you for everything, first day coffee and water are provided, after that you pay. Air conditioner works great if you like it cold, otherwise you need to call the front desk to control the temperature. I read breakfast was provide, no sign of it anywhere, so we ate elsewhere. The good, Staff was very helpful if asked Rooms where neat and clean, daily Fresh towels Fridge and microwave was a necessity. Large TV . Our room king size bed and a great balcony with view of the town and hills nearby. The proximity to the plaza and other attractions. Walking distance. Casino, never entered this trip, but prior visit I found it small but adequate for a few hrs of fun Pool was small but very clean, my opinion not used enough to be an attraction. Overall friendly and clean, a good place for a two day visit. Priced a bit strong for what you get, If you enjoy looking at old historical buildings and beautiful churches this is a place for you.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, large rooms, great location. Some noise from outside but ok.
Stayed 1 night in Dec 2025

8/10 Good

Cesar

Liked: Property conditions & facilities
I stay dije nights and no Cleaning Services were done
Stayed 3 nights in Dec 2025

10/10 Excellent

Damaris

Stayed 2 nights in Dec 2025

10/10 Excellent

Elías

Stayed 2 nights in Dec 2025

10/10 Excellent

Yamil D.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno, pero mucho ruido en exterior a la hora de descansar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was super clean. Staff helpful. Room comfortable. Location terrific. In short, it was everything you could ask for in a nice hotel.
Stayed 1 night in Dec 2025

8/10 Good

Sonia

Stayed 1 night in Dec 2025

8/10 Good

Raul Vazquez

Stayed 1 night in Dec 2025

10/10 Excellent

Nydia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect, except for hot water.
Stayed 1 night in Dec 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great and very accomodating. A/C worked, but could only be controlled by the facility staff and was very loud.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
EXCELLENT, staff, breakfasts, room, everything. Thanks.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Roshelie, Toa Baja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El menu muy bueno.
Stayed 1 night in Dec 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cannot control room temperature. You must call front desk to set the temperature. It was uncomfortably warm no matter what they did, it never got below 74. It was very, very loud our last night with teenagers running up and down halls yelling and slamming doors. Lastly, they would not allow an early check in which was important to us
Stayed 2 nights in Dec 2025

10/10 Excellent

Annievette

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Nov 2025

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Nov 2025

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Nov 2025

8/10 Good

Alicia, INDIANAPOLIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would love to see a covered bridge, ( because it was raining, ) from the lobby to our room, and we got wet. No cart to take the luggage. But other than that, the hotel is really pretty.
Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan garcia

Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025