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Ponce Plaza Hotel & Casino

3.5 star property
VIP Access

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Photo gallery for Ponce Plaza Hotel & Casino

Lobby
Outdoor pool, pool umbrellas, pool loungers
City view from property
Standard Room, 1 King Bed
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
Reina Street, Ponce, 00731
  • Parque de Bombas
    ‪3 min walk‬
  • Teatro la Perla
    ‪5 min walk‬
  • El Museo Castillo Serralles
    ‪14 min walk‬
  • Ponce (PSE-Mercedita)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(33 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is €146
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includes taxes & fees
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Holiday Inn Ponce & Tropical Casino by IHG

About this property

Ponce Plaza Hotel & Casino

Historic hotel with a casino and a fitness center
Along with a casino, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services. Change of towels is available on request.
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ponce Plaza Hotel & Casino's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza of Delights. Features include free WiFi in public areas, plus an outdoor pool and a casino.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Ponce Plaza Hotel & Casino offers its guests an outdoor pool and a fitness center. A casino, a library, and a vending machine are also featured at the historic Ponce Plaza Hotel & Casino. For a fee, parking is available. A complete renovation of Ponce Plaza Hotel & Casino was completed in March 2023.

This Art Deco Ponce hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.
Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 11 2025 to July 31 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

janet

Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a time!!
Stayed 4 nights in Apr 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very good. Please provide shades in tables near tha pool.
Stayed 2 nights in May 2025

8/10 Good

Hector

Stayed 1 night in May 2025

10/10 Excellent

JOHANA, VEGA BAJA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing, however the sorrounding areas of the town, like the plaza and overall streets, were dirty, many homeless people, stray dogs and cats everywhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iris, Royal Palm Beach

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

susannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite and accommodating. Both Lola and melao were great
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the room was spacious, modern, and comfortable. The restaurant on the property was very nice as well. While the hotel is on a busy and picturesque square, there is not much going on outside of the square.

10/10 Excellent

Edwin J Mrosek

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra, New London

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 3 nights in Apr 2025

8/10 Good

Chiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ambiente.
Stayed 2 nights in Apr 2025

8/10 Good

Reynaldo

Stayed 3 nights in Apr 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Mylen

Stayed 1 night in Apr 2025

4/10 Poor

Yasmin

Travelled with family
Liked: Cleanliness, staff & service
The shower was dirty, the side table was dirty, the tv didnt work on both room. View were amazing and staff tried to help fix tv but no luck. I am requesting a refund.
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Stayed 1 night in Apr 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the square! Loved the location. Loved the delicious, top notch (included) breakfast. On site parking was a bit confusing at first but front desk staff patiently helped me get oriented.
Stayed 2 nights in Apr 2025

8/10 Good

Francisco A Crespo

Stayed 1 night in Apr 2025

10/10 Excellent

Marlene

Stayed 1 night in Mar 2025

10/10 Excellent

Bàrbara

Stayed 1 night in Mar 2025

2/10 Terrible

Marie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not sleep a lot of noise
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property super clean, rooms impeccable. Staff friendly and helpful. Excellent location.
Stayed 2 nights in Apr 2025