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View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Royal Suite

Minibar, in-room safe, desk, laptop workspace

Royal Suite

  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Family Suite

Minibar, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 4

View all photos for Suite Master Royal

Minibar, in-room safe, desk, laptop workspace

Suite Master Royal

  • Sleeps 4

View all photos for Classic Single Room

Minibar, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 3

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2

View all photos for Classic Twin Room (Zen View)

Classic Twin Room (Zen View)

Classic Twin Room (Zen View)

9.8 out of 10
Exceptional
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Azoris Royal Garden

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
Azoris Royal Garden offers 193 accommodations, which are accessible via exterior corridors and feature minibars and safes. 36-inch flat-screen televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lotus Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Azoris Royal Garden. During your stay, you're just a quick walk from University of the Azores. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy garden views while dining at KOI Restaurant
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with hot stone massages, body scrubs, or facials at Lotus Spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Within a 15-minute walk of Carlos Machado Museum and College Jesuit Church
  • Airport shuttle service available for a fee
Azoris Royal Garden offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Azoris Royal Garden. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

This 4-star Ponta Delgada hotel is smoke free.

KOI Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to midnight on request
  • Covered parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • KOI Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per room (one-way)
  • Covered self parking fee: EUR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Azoris Royal Garden offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7158
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Royal Garden
Royal Garden Hotel Ponta Delgada
Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada
Azoris Royal Garden Hotel
Azoris Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada Azores - Sao Miguel
Azoris Royal Garden Hotel
Azoris Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada

Azoris Royal Garden Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 342 out of 509 reviews
Rating 8 - Good. 126 out of 509 reviews
Rating 6 - Okay. 29 out of 509 reviews
Rating 4 - Poor. 8 out of 509 reviews
Rating 2 - Terrible. 4 out of 509 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Camilo

Stayed 6 nights in Dec 2025

10/10 Excellent

John William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff incredible!
Stayed 14 nights in Nov 2025

8/10 Good

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great conference hotel that is conveniently close to the airport. Your choices for activities and fast food outside the hotel are very limited, and the area around the hotel is extremely quiet after sunset. The breakfast buffet is great. The indoor pool requires a shower cap to use. The hotel staff was very welcoming and allowed me to check in very early in the morning for the following night because I arrived on an early flight and they had available space.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andre, Terrebonne

Stayed 6 nights in Nov 2025

10/10 Excellent

Cédric

Stayed 3 nights in Oct 2025

8/10 Good

Wendy Bouillon

Stayed 7 nights in Nov 2025

4/10 Poor

Nathan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Came on our honeymoon and did not have the experience you would expect from a 4-star hotel with the ratings we read. After moving rooms 3 times due to cleanliness issues (ripped towels, chlorine smells, dirt/debris) we were finally moved into a suite (which was nice, but of course after hours of back and fourth we were anxious and unhappy already). The staff were okay, except for one lady who upgraded us and made a great attempt to make things right. She gave us a bottle of champagne and some snacks to celebrate along with the upgraded room. Although these upgrades and additions were nice, the stress and anxiety caused on our honeymoon right when we landed caused by this hotel really put a damper on the beginning of our trip. Breakfast buffet was the best on the island as far as hotels we stayed at. 5-stars to that! The amenities (pool, hot tub etc.) were by the THE WORST. The pool smelled and we never went in once. Really dirty. Overall would not come back and would not recommend staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fernanda, Oshawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucinda

Stayed 2 nights in Oct 2025

8/10 Good

Marta

Travelled with partner
Disliked: Cleanliness, amenities
Good swimming pool
Stayed 4 nights in Oct 2025

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice big room, but air conditioning was not working properly or at all. because we were on the first floor we were not able to open windows. We called the front desk 2 times. We had options to move but it was too late in the evening and we were tired, and ended up staying in the room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian, Creston

Stayed 2 nights in Oct 2025

10/10 Excellent

Vygandas

Great place to stay

Spa was nice, but not hot enough.
Stayed 4 nights in Sep 2025

10/10 Excellent

earnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel even a bit dated outside but it’s beautiful interior! Friendly staffs and informative , me and my wife are really happy to stay in Azoris Royal Garden Hotel.
Stayed 6 nights in Sep 2025

8/10 Good

Shahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 15-hour layover in Ponta Delgado, and decided to book this hotel to rest before taking off the same day. I had booked for one day from my arrival at 6 a.m. until the next day. But my check-out had to be at 7 p.m. on the same day I would check in. Basically, I would use the room for a few hours. Upon my arrival, the young guy at the reception was not accommodating at all. He said that the check-in was at 2 p.m., meaning I had to wait almost 6 hours to check in to then check out at 7 p.m. I was disappointed since it seemed to me that he didn't care at all. Then I asked if I could have breakfast that was included. He said that it was their protocol that the guest must sleep over night in order to have the breakfast included. I didn't really understand his reason, since I was leaving the same day anyway without being able to have breakfast the next day. I decided to wait until he was gone. It was a good decision. When the crew changed, there was an incredible lady who helped me to have breakfast, and she managed to check me in much earlier. This is service that you would expect from the hospitality industry. She was great and went beyond what she might have needed to. A big thanks to her. I enjoyed my stay at this hotel. Nice room and facilities, and great breakfast. The dinner buffet was ok, but only because the options were not necessarily my taste. I could see that other guests were enjoying their meals. I would definitely consider going back to this place.
Stayed 1 night in Sep 2025

4/10 Poor

susan

Stayed 3 nights in Sep 2025

8/10 Good

Amaryllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, with great services.
Stayed 1 night in Sep 2025

10/10 Excellent

James, KENT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights. Facilities were clean and located conveniently. Breakfast was very good and much appreciated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about it! The outdoor pool was fantastic- so peaceful. Staff was great, especially Erica, who went above and beyond to try and connect me with a tour guide for a special request. Joao was great to talk to while we were waiting for our taxi. We will be back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Oleg

Stayed 6 nights in Aug 2025

4/10 Poor

Adam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
After travelling all over Europe this is one of properties I unfortunately have to leave a negative review. Let’s start with the positives - it’s in a good quiet location in Ponta Delgada close to the airport. It had ample free parking in the garage. The pool area is nice and the breakfast is sufficient. Unfortunately that’s where it ends. The staff were pleasant (there were a few that we not) but they failed to resolve an ongoing issue that I reported several (5 ) times during our stay. The showers and water in the room would not stay a consistent temperature. It continuously fluctuated between freezing cold and scalding hot. Every time we reported the issue and then checked back they said it was fixed, but every time it was not. This went on for 4 days. In addition the hotel itself is in need of major updating. Some areas (the breakfast area and pool) were nice, but other areas were very old and run down. Overall I would not recommend this hotel - there are others in the same vicinity that would probably provide a more comfortable stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, Close to the airport and walkable to the Ocean strip with lots of dining options close by. Very comfy bed, nice pool area and the breakfast had lots of choices and was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Gina

The cleanliness
Stayed 1 night in Aug 2025