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Casa das Arcadas

3.0 star property
VIP Access

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Interior
Front of property
Interior
Interior
Double Room, City View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua dos Mercadores nº77, Ponta Delgada, Ponta Delgada, 9500-093
  • Ponta Delgada City Gates
    ‪3 min walk‬
  • Ponta Delgada Marina
    ‪3 min walk‬
  • Ponta Delgada Harbour
    ‪11 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪13 min drive‬
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Room options

View all photos for Double Room, City View

Double Room, City View

Double Room, City View

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

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Front of property – evening/night

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  • Air conditioning
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4.2 out of 5, Very good, (393)
The price is €136
for 1 room
includes taxes & fees
17 May - 18 May
Neat Hotel Avenida

About this property

Casa das Arcadas

Hotel in Ponta Delgada, near Ponta Delgada Harbour
This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
Casa das Arcadas offers 11 air-conditioned accommodations with complimentary bottled water and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Ponta Delgada hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Casa das Arcadas, you're just a quick walk from Bell Tower. You'll find features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Ponta Delgada Marina and Teatro Micaelense
Public spaces have free WiFi.

This 3-star Ponta Delgada hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 10 for adults and EUR 5 for children

Things to do

  • Bicycle rentals

Family friendly

  • Free cot

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
The front desk at this property is open daily from 10:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1771/RRAL

Property is also known as

Casa das Arcadas Hotel Ponta Delgada
Casa das Arcadas Hotel
Casa das Arcadas Ponta Delgada
Casa das Arcadas Hotel
Casa das Arcadas Ponta Delgada
Casa das Arcadas Hotel Ponta Delgada

Casa das Arcadas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 107 reviews
Rating 8 - Good. 34 out of 107 reviews
Rating 6 - Okay. 6 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location,location,location on walking street with all kinds of shops, stores, coffee shops, restaurants and bars, walk to almost everything we walked an average of 8000 steps per day (74 and 77 years old). The only negative was the bathroom with slippery shower floor and sometimes bad smell. We stayed for 10 nights and will definitely go back. Thank you so much. Rita and Hans
Stayed 9 nights in Dec 2024

8/10 Good

Patricia, Walla Walla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very early in the morning and were granted access to the lounge area so that we could store our luggage until check in time. Additionally, since the prior guests left early, we were allowed to check in earlier than expected. This was wonderful for our tired bodies! I had read prior reviews concerning termites, but, thankfully there were no insects of any kind in the facility during our 3day stay. The location is very convenient to the old town of Ponta Delgada. If you need a taxi, there is a taxi stand half a block away. The bed was comfortable. The linens were clean but worn. There is an AC unit for temperature control. The room was spartan in keeping with the low nightly tariff, but the lounge area has kitchen facilities, dishes, cookware, communal refrigerator, a water dispenser and ample seating There is a bar across the street that is noisy on weekends. We were thankful to have found this place on short notice as our previous host canceled three days before our arrival. Communication with this facility host was excellent. The staff were very accommodating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joerg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience overall. A trip to the Azores is worth it anyway and staying at the casa das arcadas is a very good choice. I would go there anytime again.
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Stayed 3 nights in Aug 2024

2/10 Terrible

Marcia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t check in I didn’t receive the code to key myself in. Until an hour after booking. I had to book at 9 points across the street
Stayed 1 night in Jul 2024

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing, very comfortable and spacious. Location was fantastic. The challenge was there was some noise during the night from some party people.
Stayed 1 night in May 2024

10/10 Excellent

Fawzia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, service and facility.
Stayed 1 night in Apr 2024

4/10 Poor

Sardar

Liked: Staff & service
Disliked: Amenities
The water was cold during my stay and I couldn’t shower
Stayed 1 night in Apr 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service! I arrived quite early and they let me store my luggage and let me know when my room was ready. I needed a nap and a shower after traveling so long! Much appreciated Very easy check in and out as all done over phone Nice location just off beaten track so not loud and walkable to all of town. Cool little place with great details like arches and old beams. No view but that wasn't needed. Windows open for fresh air and sound of rain. Nice sized room but small shower and bathroom for Americans. Get used to it. Comfortable bed Microwave and fridge and fileted water available and electric kettle in room.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce, Bedford

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in the heart of the city.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It was clean and quiet. I liked the access to the kitchen and dining area.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room quiet, clean and on a mosaic stone lane way with small shops and restaurants, very quaint.
Stayed 2 nights in Oct 2023

2/10 Terrible

merle

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We arrived at the property after flying from Las Vegas to Boston and from Boston to St Michael Azores. It was about 9:00 pm when we arrivedat the property. They contacted us with a list of instructions and a code to open the door. As we entered, there was a very big staircase and nothing else. We are senior citizens with very heavy luggage. We, somehow managed to carry the luggage up the stairs. There was no one upstairs to tell us our room number or give us a key. The instructions said to call when we arrive. There was no wifi, and no phones that we could see, so calling was impossible. We had no choice but to leave. Most of the hotels were booked. We drove around till 1:00 am an we finally found a hotel that had a vacancy. This was the worst trip ever.

8/10 Good

Kimberly

Stayed 1 night in Aug 2023

10/10 Excellent

Mussamo

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jun 2023

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a great place to stay

The hotel is right in the city center, just one street from the sea, yet quite. The room was very spacious and comfy, the service perfect and we just loved the picnic basket breakfasts.
Stayed 7 nights in Aug 2022

8/10 Good

Christina

Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Jakub

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants around. Quick taxi from the airport. Will book here again when visiting. Prompt responses from the staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I might have missed it but note there are stairs and no elevators so if you have large luggage, you will need to carry that up yourself potentially up to 1 - 2 floors depending on where your room is. The stairs are sturdy and wide, but may not be for everyone. There is a nice kitchen area shared by everyone, a nice place to sit and have tea or coffee or even cook your dinner. The breakfast basket is left outside your room door and contains everything from dishes, cutlery, yogurt, fruit, cheese/ham/bread/butter, coffee/tea - the whole works! The staff is helpful and responsive on WhatsApp. The only thing I would suggest for them to improve on is the bathroom amenities. There is a pump bottle of hand soap for the sink but they provide a similar thing for the body wash/shampoo in a plastic hanger/holder. For easier use and convenience they should just have these pumps attached to the wall. For the sink had soap, this might free up a bit of space to put a few personal toiletries. The plastic holder is essentially useless as you can't pump the wash easily while inside the holder. I think the housekeeping staff just need to follow a check list of what they need to check for. My friend's room didn't have body wash and they never came with a pump for that up to the time we checked out. Instead the office staff poured it in a cup for her.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022