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Grand Hotel Açores Atlântico

5.0 star property
VIP Access

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Photo gallery for Grand Hotel Açores Atlântico

Breakfast, dinner served; Portuguese cuisine, sea views
Reception
Front of property – evening/night
Rooftop terrace
Junior Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150
  • Place, Ponta Delgada Harbour
    ‪5 min walk‬
  • Place, University of the Azores
    ‪5 min walk‬
  • Place, Ponta Delgada City Gates
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

9.6 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

9.6 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Bay view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for City View Triple

City View Triple

City View Triple

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Grand Hotel Açores Atlântico

Luxury hotel with a marina and a full-service spa
A marina, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grand Hotel Açores Atlântico offers 140 accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at Grand Hotel Açores Atlântico. During your stay, you're just a quick walk from Ponta Delgada Harbour. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Portuguese cuisine and ocean views while dining at Balcony
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Ponta Delgada Marina and 9 minutes by foot from Ponta Delgada Harbour
  • Local-area shuttle service available for a fee
Grand Hotel Açores Atlântico offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5027 square feet (467 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Grand Hotel Açores Atlântico. An area shuttle within 0 kilometers is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Ponta Delgada hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Balcony - Overlooking the ocean, this restaurant specializes in Portuguese cuisine and serves breakfast and dinner.
Vapore Bar - This bar specializes in Portuguese cuisine and serves breakfast, brunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 14 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Balcony
  • Vapore Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,027 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Marina
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Açores Atlântico Ponta Delgada
Grand Açores Atlântico
 Açores Atlântico Grand Hotel
Hotel Açores Atlântico Ponta Delgada
Hotel Açores Atlântico
Açores Atlântico Ponta Delgada
Açores Atlântico
Acores Atlantico Ponta Delgada
Grand Hotel Açores Atlântico Hotel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Hotel Açores Atlântico Hotel Ponta Delgada

Reviews

Grand Hotel Açores Atlântico Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 846 out of 1000 reviews
Rating 8 - Good. 115 out of 1000 reviews
Rating 6 - Okay. 17 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

8/10 Good

Debbie

Travelled with family
Liked: Staff & service, property conditions & facilities
All great but the air freshener scent that you smell as soon as you walk into lobby is too strong, a cologne-like smell. I was surprised as many people are sensitive to chemical perfumes
Stayed 2 nights in Jul 2025

4/10 Poor

Samantha

Stayed 5 nights in Jul 2025

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great location close to the city attractions and restaurants. Beautiful view overlooking the marina.
Stayed 9 nights in Jul 2025

10/10 Excellent

Michael S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbeatable. Extremely respectful and attentive to the guest needs. They would go the extra mile to make sure all my needs were met, and then check in with me and ask if I needed further assistance. Rooms were immaculate, pool was great. Food was delicious. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

DANIEL

Stayed 3 nights in Jul 2025

10/10 Excellent

Steven, Lawrenceville

Travelled with partner
Liked: Cleanliness, amenities
Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable with a nice view. Staff was friendly and helpful across the board. Nice breakfast included! Easy walk to restaurants and shops.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lily Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff was very nice. All members spoke great English.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Awesome hotel in a great location. Staff is very helpful and friendly. Breakfast was excellent. Thoroughly enjoyed our stay there.
Stayed 6 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel in the perfect location. Room was great and the food options were very good too. Staff were brilliant and really helped us a lot with organising days out across the island. I would certainly book again!
Stayed 4 nights in Jun 2025

8/10 Good

Sandra

Stayed 3 nights in May 2025

10/10 Excellent

Chandra

Stayed 5 nights in Jun 2025

10/10 Excellent

Steven, Lawrenceville

Liked: Cleanliness, staff & service, amenities
Great location and very well run
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Nikolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff all friendly and attentive. Well located on the waterfront in the centre of ponta delgada. Good breakfast options.
Stayed 7 nights in Jun 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff!
Stayed 5 nights in Jun 2025

10/10 Excellent

Feng, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice upscale hotel.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good alternative in Ponta Delgada.

Quality hotel. Good service and location. Wish we were a little longer (just a few hours between flights)
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff. No complaints other than a minor one at night somewhere in the area is very loud music till passed midnight and from room 305 you can hear it. Closing the patio door helps but then it gets stuffy. Other than that minor issue everything was wonderful. We used the vallet service to park and was well worth it. Free breakfast fantastic pool very nice
Stayed 6 nights in Jun 2025

10/10 Excellent

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location, great rooms and nice staff
Stayed 4 nights in May 2025

10/10 Excellent

Dr. Karim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable customer service by all staff...location 10/10, very clean, overall amazing exerience at an amazing island!
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very very nice. The food was phenomenal. The staff is friendly and helpful. The one thing that did not make this stay excellent was the parking situation. We arrived at 10pm and we were not informed until check in that there were no available parking spots available until the next day. It was very frustrating having to parallel park in an alley a mile away. We ended up having to move the car at 7am the next day and then paid for valet service the following night. We would have enjoyed being offered the option to pay for valet service prior to arrival to ensure a parking spot was reserved upon arrival.
Stayed 2 nights in Jun 2025