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Mercure Ponta Delgada Azores

3.5 star property

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Photo gallery for Mercure Ponta Delgada Azores

Indoor pool, outdoor pool
1 bedroom, minibar, blackout curtains, soundproofing
Bar (on property)
1 bedroom, minibar, blackout curtains, soundproofing
Exterior

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083
  • Ponta Delgada City Gates
    ‪3 min walk‬
  • University of the Azores
    ‪9 min walk‬
  • Ponta Delgada Harbour
    ‪14 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪5 min drive‬

Room options

View all photos for Classic Double Room

1 bedroom, minibar, blackout curtains, soundproofing

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Double Bed

1 bedroom, minibar, blackout curtains, soundproofing

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (without Balcony)

1 bedroom, minibar, blackout curtains, soundproofing

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Privilege Luxe)

1 bedroom, minibar, blackout curtains, soundproofing

Double Room (Privilege Luxe)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, blackout curtains, soundproofing

Superior Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room (Superior)

1 bedroom, minibar, blackout curtains, soundproofing

Family Room (Superior)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Double Room

1 bedroom, minibar, blackout curtains, soundproofing

Privilege, Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

1 bedroom, minibar, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Ponta Delgada Azores

Hotel with free breakfast, steps from Ponta Delgada City Gates
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
Mercure Ponta Delgada Azores offers 75 air-conditioned accommodations with minibars and espresso makers. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
During your stay at Mercure Ponta Delgada Azores, you're just a quick walk from Sinagoga Sahar Hassamain. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room
  • Steps from Ponta Delgada City Gates and 5 minutes by foot from Santuário do Senhor Santo Cristo dos Milagres
Mercure Ponta Delgada Azores offers its guests a children's pool, an indoor pool, an outdoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Mercure Ponta Delgada Azores.

This 3.5-star Ponta Delgada hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Mercure Ponta Delgada Azores has a restaurant on site.

Languages

English, French, German, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Mercure Ponta Delgada Azores Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 17 out of 17 reviews
Rating 8 - Good. 0 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elisangela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
Stayed 3 nights in Jul 2025

10/10 Excellent

CHRISTIAN

Hotel is great, wonderfully renovated and
Stayed 6 nights in Jul 2025

10/10 Excellent

Ben

Stayed 7 nights in Jun 2025

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street. Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Stayed 5 nights in Jul 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
Stayed 7 nights in May 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and modern property. One of our favourites..
Stayed 1 night in May 2025

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impeccable. On ne pouvait pas demander mieux
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Très bon séjour
Stayed 3 nights in Jun 2025

10/10 Excellent

Raynald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un personnel attentionné comme jamais vu; on se sent chez nous. C’est calme. La nourriture est excellente. Le chef est venu nous servir lui-même une soupe… L’hôtel est neuf et au centre de tout; à côté d’un poste de police, c’est très sécuritaire. C’est un 5 étoiles en réalité!
Stayed 12 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ein äußerst zentral gelegenes Hotel mit sehr freundlichem und zuvorkommendem Personal. Rundum ein gelungener Aufenthalt – alles war bestens!
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolles neues modernes Hotel, es gibt bestimmt kein Vergleichbares in der Nähe!
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Hannele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025