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Villa Esmeralda

3.0 star property

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Interior
Superior Apartment | In-room dining
Deluxe Apartment
Terrace/patio
Deluxe Apartment | In-room dining

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Housekeeping

Explore the area

View in a map
R. José Maria Raposo de Amaral 35, Ponta Delgada, Azores, 9500-078
  • Place, University of the Azores
    ‪7 min walk‬
  • Place, Ponta Delgada City Gates
    ‪9 min walk‬
  • Place, Ponta Delgada Marina
    ‪12 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪5 min drive‬

Room options

View all photos for Family Apartment

Family Apartment

Family Apartment

  • City view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Villa Esmeralda

Express check-in, a garden, and ATM/banking services are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a coffee/tea maker and a dishwasher, and other amenities include free WiFi and a furnished patio. Housekeeping is available once per stay.
Villa Esmeralda offers 7 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished patios. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

During your stay at Villa Esmeralda, you're just a quick walk from Ponta Delgada City Gates. Free WiFi in public areas and free self parking are available. This comfortable apartment building has 7 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a furnished patio, and a private yard
  • Free WiFi
  • Free self parking
  • Amenities include a multilingual staff and an ATM
  • Within a 10-minute walk of Ponta Delgada City Gates and University of the Azores
As a guest of Villa Esmeralda, you'll find multilingual staff, a garden, and express check-in. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ponta Delgada apartment.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: EUR 38 per day

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Yard

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Restaurant dining guides
  • Safe

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (10:30 AM - 7:30 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 38.0 per day.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 38.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 10:30 AM - 7:30 PM
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2769
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Villa Esmeralda Apartment
Villa Esmeralda Ponta Delgada
Villa Esmeralda Apartment Ponta Delgada

Villa Esmeralda Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.6/10

Cleanliness

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in this beautiful property for a little over a week. It was very quiet, comfortable, and convenient for our family of five. The host Claudia was very nice and kind and responded to all of our questions very quickly. Highly recommended!
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
amazing property. Very responsive, great locations and everything is in top notch condition.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
A quiet & beautiful retreat tucked quietly away in the city. Highly recommend!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our week-long stay at Villa Esmeralda was wonderful. The property is beautiful, the condo was spacious and comfortable, and the staff was friendly and helpful. We had standard accommodations that including a nice sitting area and a kitchenette. We would definitely book a stay with them when we return to the Azores.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location in the heart of Ponta Delgada was perfect, amid restaurants, culture, and shopping. Having the on site parking garage made adventures out of the city a breeze. The unit itself exceeded expectations. Can't wait to return.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Oksana

Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment we arrived, we were blown away by its charm and comfort. The location was perfect, offering very-very clean, safe and peaceful atmosphere. The amenities were top-notch, making us feel right at home. The spacious rooms and well-equipped kitchen made it easy to relax and enjoy our time together as a family. Parking as big plus. The highlight was definitely the outdoor area - garden were beautifully maintained, and we spent many memorable hours lounging and having fun. The hosts were fantastic, accommodating, and responsive to our needs. This vacation truly exceeded our expectations, and we can't wait to return next year! Highly recommended for anyone seeking a memorable getaway.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Thomas Michael Flaherty

Liked: Cleanliness, property conditions & facilities, communication
This property was amazing. I love the self check in option and that we were able to come in and out the apartment using our phones. I also love the free parking and that the property is walkable to all the stores and restaurants as well as the marina. If me and my husband come back to the Azores we will definitely be staying at Villa Esmeralda. Claudia was also very fast when I told her I was having trouble with the stove. She came in 5 minutes and showed me how to use it. 10/10 recommend
Verified

6/10 Okay

Autumn

Disliked: Communication
No communication with host. Tried to contact them through hotels.com but just got a virtual service. The bathroom floor was gross still stains around the toilet.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Greta

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay with our our 2-year old! Communication was great throughout and we were even able to check in a little bit early. The location is perfect and it feels very safe. They provided a travel cot, a high chair as well as a baby bath, which was lovely. The rooms are spacious and the kitchenette has everything you need (though I wish the microwave door opened the other way as it's a bit awkward to get into). They have a good amount of crockery and cutlery too. Private parking is provided, which can be pretty narrow, but it was never so busy that we struggled to get in and out of the garage. The apartment is above the garage, so you can sometimes hear the slamming of the door. Much of the garden area is shared, depending on the other guests it may be noisy, but we found that guests were very respectful. We'd definitely stay again!
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Villa Esmeralda was so much more than we hoped for. The apartment's design was great, all amenities were there, very comfortable and conveniently located in the city center. It was immaculate! Garage parking was a definite plus in an area where parking is challenging. Thank you Claudia and we hope to come back!
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Filipa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Adoramos a experiência no Villa Esmeralda, a Dona Claudia é espectacular, sempre disponível para nos ajudar. Gostamos muito sem dúvida. Esperemos um dia puder voltar.
Stayed 6 nights in Oct 2021
Verified

10/10 Excellent

Veronique

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ricardo

Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jun 2021