4/10 Poor
Kathleen
17 Oct 2025
When booking on line just over night stay , ROOM 9.
Has no window. Terrible nights sleep.
Plus the man on reception when booking in at 5.30. Was VERY UN HELPFUL, . My husband and I have osteoarthritis in the knees. I said we couldn’t do the stairs because of this. The man said he couldn’t do anything for us.
We have stayed there 3 times and always have a chalet ground floor,
Your man whom needs re training even though been with you for 14 years. I would not give him a reception job ever.
Another basic point eating in the restaurant, requested again Worcestershire sauce for steak dinner 3 rd time no sorry we don’t use that. The young ladies said they never heard off it. Pls train waitress
I had to get all this off my chest as it was manifesting too long.
We stay at the Kings Croft for when we travel up from Suffolk to visit family.
And like comfort and polite manners.
Look forward to hearing from you
Kind regards
Kathleen Hoare
You’re standaar
Kathleen
Stayed 1 night in Oct 2025























