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Gardenia Resort and Spa

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Photo gallery for Gardenia Resort and Spa

Exterior
Outdoor pool, pool umbrellas
Select Comfort beds, in-room safe, desk, blackout curtains
Garden
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Pool
  • Laundry

Explore the area

Map
Jl.Ahmad Yani II, Pontianak, West Kalimantan, 78391
  • Ayani Mega Mall
    ‪13 min drive‬
  • Museum Provinsi Kalimantan Barat
    ‪13 min drive‬
  • Danau Sentarum National Park
    ‪21 min drive‬
  • Pontianak (PNK-Supadio)
    ‪4 min drive‬

Room options

View all photos for Premier Villa

Select Comfort beds, in-room safe, desk, blackout curtains

Premier Villa

  • Sleeps 2

Villa, Terrace

  • Sleeps 2

View all photos for Family Villa

Family Villa

Family Villa

  • Sleeps 3

View all photos for Villa, Garden Area

Select Comfort beds, in-room safe, desk, blackout curtains

Villa, Garden Area

  • 1 bedroom
  • Sleeps 2

About this property

Gardenia Resort and Spa

Family-friendly hotel with a full-service spa and a water park
Along with a full-service spa, this hotel has a water park and an outdoor pool. A theme park shuttle is free. Additionally, a restaurant, a poolside bar, and a lazy river are onsite.
Gardenia Resort and Spa offers 47 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature Select Comfort mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, slippers, and complimentary toiletries.

Televisions come with premium satellite channels, first-run movies, and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park, a lazy river, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aruna Spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna.
You'll find features like a free theme park shuttle, plus a full-service spa and an outdoor pool at Gardenia Resort and Spa.
  • Enjoy a bite to eat at Papyrus Restaurant, a family restaurant with garden views
  • Valet parking available for a fee
  • Splash around at the water park with a lazy river or swim in the outdoor pool
  • Indulge with massages, body scrubs, or facials at Aruna Spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna, bike rentals, and a playground
  • 11 minutes by car from Diguli Park and 11 minutes from Ayani Mega Mall
  • Free theme park shuttle service
Gardenia Resort and Spa offers its guests a full-service spa, a water park, and a lazy river. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the pool bar.

A 24-hour business center, a meeting room, and limo/town car service are available. An outdoor pool, a children's pool, and a sauna are also featured at the family-friendly Gardenia Resort and Spa. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Pontianak hotel.

Papyrus Restaurant - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times
  • Free theme park shuttle
  • Limo/town car service
  • Valet parking on site (surcharge)
  • RV/bus/lorry parking on site

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Papyrus Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Fishing
  • Full-service spa
  • Lazy river
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Children's pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • No lift

More

  • 36 buildings
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Entertainment

  • 25-inch TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards
Gardenia Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gardenia Pontianak
Gardenia Resort
Gardenia Resort Pontianak

Gardenia Resort and Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Prask, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for a one night stopover as close to airport

Not ideal, but at 5 mins from the airport it worked for us as we were only there a night and had a very early flight the next day. I wouldn't recommend staying any longer though. Had a massage at their spa, which left my back and legs quite badly bruised and quite painful, which was a bit odd. Never experienced that before.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
pleasant

6/10 Okay

Sri Rahayu, pontianak

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Keluarga

WC nya kotor