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Hotel Neo Gajah Mada Pontianak by ASTON

3.5 star property

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Photo gallery for Hotel Neo Gajah Mada Pontianak by ASTON

Breakfast area
Front of property – evening/night
Minibar, in-room safe, iron/ironing board, free WiFi
Meeting facility
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jalan Gajah Mada No. 177, Benua Melayu Darat, Pontianak, Kalimantan, 78121
  • Place, Gajah Mada Shopping Complex
    ‪3 min walk‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪15 min walk‬
  • Place, Ayani Mega Mall
    ‪3 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪38 min drive‬

Room options

View all photos for Superior Room

A modern hotel room with a large bed, a desk, a chair, a TV, and artwork on the wall.

Superior Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A modern bedroom with a bed, bedside table, and a mounted TV.

Deluxe Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

A modern hotel room with a bed, desk, chair, and a television.

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Neo Gajah Mada Pontianak by ASTON

This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Neo Gajah Mada Pontianak by ASTON offers 105 accommodations with minibars and safes. 32-inch LED televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Neo Gajah Mada Pontianak by ASTON, you're just a quick walk from Gajah Mada Shopping Complex. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 6 minutes by foot from Gajah Mada Shopping Complex and a 3-minute drive from Vihara Bodhisatva Karaniya Metta
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. Hotel Neo Gajah Mada Pontianak by ASTON also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Pontianak hotel is smoke free.

Hotel Neo Gajah Mada Pontianak by ASTON has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Neo Gajah Mada
Neo Gajah Mada Pontianak
Neo Gajah Mada
Hotel Neo Gajah Mada Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel
Hotel Neo Gajah Mada Pontianak by ASTON Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel Pontianak

Hotel Neo Gajah Mada Pontianak by ASTON Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 40 reviews
Rating 8 - Good. 16 out of 40 reviews
Rating 6 - Okay. 5 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

esther

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is wrong. And better to check everything before paying what you didn’t get. If I’m back to the city I won’t stay here again
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

SAFIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of cleanliness needs to be improved, especially the floor still has dirt and the toilet part of the wall and floor is not scrubbed cleanly
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Emmanuel

Liked: Staff & service, amenities
Room sound proofing does not exist. You could hear baby crying from your neighbours, people talking, etc. Also, Slow shower drainage
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Ricardo

Disliked: Cleanliness
The besheet is not clean and shower is not good and comfortable,
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bersih, makanan ok, nyaman hotelnya, staff ramah
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cap Goh Meh

Very nice hotel, i stay 3 days for cap goh meh event. located on center of the city. ( gajah mada ). Easy to go everywhere, a lot of food stall and nice restaurant. Staff all are super friendly. I have no complaint about. Will be back when im in pontianak again.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern and affordable
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of this hotel I felt I got a fantastic deal! The outside of the hotel looks plain but once you step through the doors into the gleaming lobby it was a really wonderful hotel! The staff was friendly, helpful, and efficient and the room was great! The room was very modern with a strong air conditioner, a fridge, a clean and modern bathroom, and a very comfortable bed. The room included breakfast which was on the 11th floor with a fantastic view! Breakfast was a big buffet with something for everyone😀 I only had one night here but i would definitely stay here again if I were to return to Pontianak.This had to be the best deal in town!
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

다시는 가지않으리

위치는 사내지만 24시간 차소리 오토바이 소리 정말 최악이었습니다 식사또한 정말 ㅠㅠ 다시는 가고싶지않습니다
Stayed 4 nights in Jul 2019
Verified

6/10 Okay

DORIAN

Disliked: Cleanliness, amenities
Location is good. Cafeteria located on 11/f, the highest in the city. Has panoramic view of the city, excellent. The amenities is terrible, towel has holes and black. The toilet has rusting colour!
Stayed 1 night in Jul 2019
Verified

6/10 Okay

SIN PENG

Can improve

The room air conditioner is poor, hardly working and not cool.
Stayed 4 nights in May 2019
Verified

8/10 Good

Yp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，早餐在11樓可眺望巿內風光，只可惜房間的煙味很重，住了3天，整箱衣服都被薰到全是煙味。但其他服務都很滿意。
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Kwet Fong

Liked: Staff & service, property conditions & facilities
Rather noisy at night from the music downstairs. I stayed on the third floor. The towel had some odors I think it was not dried completely. Other than that, the hotel is very good for its price. Location is great and very close to all the restaurants. I would stay there again.
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

染みつきのシーツ

設備とサービスに劣化が目立つ。染みのついた寝具で部屋の掃除もあまり行き届いていない。朝食もサービスが追い付かず十分な量がなかった。市内中心部の便利な場所にある。
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
noisy, smaller room, a few dishes for breakfast, location ok but have no parking space infront of hotel so hard to pick and up customer with bagagge
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay for us very good location - for food (especially) I love the ladies with the white wigs
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berhampiran dengan pusat bandar
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

TJHANG bu

Liked: Staff & service
Disliked: Property conditions & facilities

please check the toilet。the body wash n shampoo is

the air condition is not working。 n
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

kenghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的體驗

除了浴室沒有門以外， 也就是說你洗澡時候水會噴到外面來， 剩下都非常好。 清潔度，接待人員，價格，都非常非常滿意 只是我要再住多住一晚的時候 ，因為剛好印尼總統到附近，飯店客滿， 酒店 將價錢提高1倍 頂樓吃飯的地方景觀好，清潔度好，服務的人員也非常好 。觀光客勸你們在這邊吃， 不要在旁邊路邊攤吃 ，不然我都拉肚子
Stayed 1 night in Jul 2018
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel at food street
Stayed 3 nights in Jul 2018
Verified

8/10 Good

Von

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the middle of the city , easy to go

This hotel is very convenient, the location is perfect. It is exactly opposite the Orchardz and Harris Hotel. The room with king size bed is better than the double bed room. The breakfast is not bad. The bed is comfort. Next time i’ll stay again here.
Stayed 1 night in May 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare in parking of cars. Freezing bathing to prepare for dawn prayer no hot water bathing. After the fourth day move to other Hotel.
Stayed 3 nights in Apr 2018
Verified

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but noisy

Relatively new hotel, if you are gonna stay here, ask for a room at the higher floors, I was on level 3 and the noise from the traffic on the streets made for a hard sleep
Verified

8/10 Good

FNK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食充実ホテル

値段の割に朝食が充実してました。バッフェスタイルでしたが、インドネシア、西洋、中国いずれのスタイルもありました。レストランは最上階にあり、周りの景色が一望できます。
Stayed 1 night in Mar 2018