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Mercure Pontianak City Center

4.0 star property

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Photo gallery for Mercure Pontianak City Center

Exterior
Lounge
Miscellaneous
Exterior
Superior Twin Room, 2 Single Beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool
  • Gym
  • Room service

Explore the area

View in a map
Jalan Jenderal Ahmad Yani, 91, Pontianak, West Kalimantan, 78124
  • Place, Ayani Mega Mall
    ‪2 min walk‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪8 min walk‬
  • Place, Gajah Mada Shopping Complex
    ‪3 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Mercure Pontianak City Center

Hotel in Pontianak with a health club and a sauna
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Pontianak City Center offers 265 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Pontianak City Center, you're just a quick walk from Ayani Mega Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Ebony
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Just a 3-minute walk from Ayani Mega Mall and 7 minutes by foot from Diguli Park
  • Airport shuttle service available for a fee
Mercure Pontianak City Center offers its guests a children's pool, an outdoor pool, a health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A sauna, a terrace, and multilingual staff are also featured at the business-friendly Mercure Pontianak City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Pontianak hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:30 AM.
Ebony - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: IDR 120,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ebony

Things to do

  • Bicycle rentals
  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Pontianak City Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 120000 per person
  • Airport shuttle fee: IDR 120000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Mercure Pontianak City Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Hotel Pontianak
Mercure Pontianak
Mercure Pontianak Hotel Pontianak
Mercure Pontianak City Center Hotel
Mercure Pontianak City Center Hotel
Mercure Pontianak City Center Pontianak
Mercure Pontianak City Center Hotel Pontianak