A restaurant, a coffee shop/cafe, and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel La Plazuela offers 29 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and ceiling fans. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Cable television is provided.
Bathrooms include showers with rainfall showerheads. This Popayán hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Hotel La Plazuela, you're just a quick walk from Museo Guillermo Leon Valencia. Features include free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi
Free self parking
Options for a bite to eat include a coffee shop and a restaurant
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Steps from Museo Guillermo Leon Valencia and Caldas Park
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hotel La Plazuela also features tour/ticket assistance, a garden, and concierge services. Self parking is free.
Smoking is allowed in designated areas at this Colonial Popayán hotel.
Hotel La Plazuela has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 140 metres
Free self parking on site
Limited on-site self parking
Food and drink
A coffee shop/cafe
A restaurant
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Low-height counter and sink
No lift
Tile flooring in room
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Banquet hall
Colonial architecture
Designated smoking areas
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
Food and drink
Limited room service
More
Access via exterior corridors
Ceiling fan
Desk
Heated floor
Laptop-compatible safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel La Plazuela
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 4878
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pets and service animals are not allowed on site.
Property is also known as
Hotel La Plazuela Popayan
La Plazuela Popayan
Hotel Plazuela Popayan
Hotel Plazuela
Plazuela Popayan
Hotel La Plazuela Hotel
Hotel La Plazuela Popayán
Hotel La Plazuela Hotel Popayán
Hotel La Plazuela Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 79 out of 144 reviews
10 - Excellent
79
Rating 8 - Good. 53 out of 144 reviews
8 - Good
53
Rating 6 - Okay. 10 out of 144 reviews
6 - Okay
10
Rating 4 - Poor. 0 out of 144 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 144 reviews
2 - Terrible
2
9.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
Reviews
Verified review
10/10 Excellent
Jacques
20 Jan 2026
Liked: Cleanliness, staff & service, amenities
Friendly and courteous staff
Very clean room
Excellent location
Private parking
Quaint historic building
Jacques
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Victor
8 Feb 2026
Liked: Cleanliness, staff & service, amenities
Wonderful location, staff, room and services. I highly recommend La Plazuela. I will stay here whenever I come back to Popayán.
Victor
Stayed 4 nights in Feb 2026
Verified review
10/10 Excellent
Matthew
3 Dec 2025
Liked: Cleanliness, staff & service, amenities
One of the coolest, nicest hotels we’ve stayed at in Colombia!
Lovely little hotel with all great amenities (excellent hot water) and quiet rooms with a beautiful courtyard. Convenient location walkable to anywhere in the town. Very happy and would definitely recommend
Very nice. Colonial hotel in the city center two blocks from the plaza central and 10 minutes from the airport. Nice rooms, upgraded bathrooms with hot water 24/7. Good value. Recommended
Lovely old hotel with a perfect location in el centro . The thing that makes it so good is the staff , they are charming and helpful - usually with a smile ! Muchas gracias a todos !👌👍👍
Great place. Unfortunately our room was facing a busy street so was very noisy. We were frequently awakened by car horns. Get a room on the quiet side.
Sound reverberates through this hotel and conversations, footsteps, and restaurant noise is amplified. Outside street noiae is loud, too. It's quiet through the night, though, as el centro shuts down relatively early here.
Charming and Aesthetically pleasing heritage structure, kind staff, great location, spacious rooms, modern bathrooms, but TERRIBLE HARD beds - took painkillers to sleep. They charge for the very small breakfast they offer - a set menu, and it’s not good. We would choose a different property next time. #1 most important hotel rule - a comfortable bed. Everything else is fluff…🙂
The good part… the bed, linens, television was new, big, good signal. Central location on a busy corner. Internal sliders successfully block the street noise. Ceiling fan.
The bad.. breakfast should be included.
The worst. The pizzeria that opens into the courtyard is used for parties. This means loud, live , amplified music. So loud that you cannot watch the television and certainly cannot sleep. I stayed for more than a week. I will be returning to Popayan but I will never again stay at La Plazuela.These noisy parties are very inconsiderate to hotel guests and ruined my experience.
david
Stayed 8 nights in Jan 2025
Verified review
6/10 Okay
Carlos
12 Mar 2026
Liked: Cleanliness
Disliked: Amenities
Habitación comoda, aunque se escucha el ruido de los bares vecinos, hotel bien ubicado, central. El personal muy normal, no hacen un favor. El desayuno es aparte muy basico. Hay restaurante muy regular y caro
Cuebta con punto de carga para vehiculos electricos
Carlos
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
GUSTAVO
22 Feb 2026
Liked: Cleanliness, staff & service, amenities
Habitación para un buen descanso y trato del.persobal en recepción y restaurante inmejorable
GUSTAVO
Stayed 1 night in Feb 2026
Verified review
8/10 Good
Alfredo
17 Feb 2026
Liked: Cleanliness, staff & service, amenities
Excelente servicio, ubicación, amabilidad del personal
Alfredo
Stayed 2 nights in Feb 2026
Verified review
10/10 Excellent
Hernan Alonso
21 Dec 2025
Liked: Cleanliness, staff & service, amenities
Excelente infraestructura el hotel es hermoso y la atención de todos me encantó y el restaurante muy bueno, súper recomendado, un saludo a todos
Hernan Alonso
Stayed 3 nights in Dec 2025
Verified review
8/10 Good
CARDEKO Sm
28 Nov 2025
Liked: Cleanliness, staff & service, amenities
Habitación amplia, personal muy atento, buen desayuno.
Creo que sería bueno un mini bar en la habitación, hace falta. Y las toallas ya ameritan un cambio
Un hotel sencillo, cama cómoda y limpio.
Personal al amable aunque no presenta solución a problemas. La habitación asignada 107 está al lado de la cocina y la lavandería, así que hay ruido permanente. Solicite cambio pero no fue posible. Posiblemente asignaron esa habitación por la tarifa conseguida en Hotels.
En la noche, el ventilador es insuficiente para mantener la habitación fresca, hace mucho calor, es muy incómoda la temperatura en la habitación y no se puede descansar bien.
El hotel es muy acogedor y cómodo ; muy buena relacion calidad - precio, esta muy cerca de todos los atractivos del centro de Popayan. el desayuno es super completo y delicios. Lo recomeindo muchisimo !