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Tropical Lagoon Resort

3.0 star property

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Photo gallery for Tropical Lagoon Resort

Suite King Room (East Indian)
2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Suite King Room (East Indian) | View from room
Private beach nearby, sun-loungers, beach bar, kayaking

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Blue Hole Road, Port Antonio, Portland
  • Place, Blue Lagoon
    ‪1 min walk‬
  • Place, San San Beach
    ‪3 min drive‬
  • Place, Winnifred Beach
    ‪4 min drive‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪165 min drive‬

Room options

View all photos for Deluxe King Room (Plantain)

Deluxe King Room (Plantain)

Deluxe King Room (Plantain)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, a ceiling fan, and a window.

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A living room with a sofa, coffee table, TV, and a balcony with a view.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a TV, and a balcony with curtains.

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Match Resort Hotel
Port Antonio
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 216 reviews
The price is €106
includes taxes & fees
19 Jun - 20 Jun
Match Resort Hotel

About this property

Tropical Lagoon Resort

At Tropical Lagoon Resort, relax by one of the 2 outdoor swimming pools or spend the day at the private sand beach where you can enjoy kayaking.
Tropical Lagoon Resort offers 14 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Tropical Lagoon Resort. During your stay, you're just a quick walk from Blue Lagoon. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • The restaurant, beach bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes rafting and kayaking
  • Steps from Blue Lagoon and 9 minutes by car from Frenchman's Cove Beach
  • Airport and local-area shuttle service available for a fee
Unwind on the private sand beach, located just 100 yards away. Bring your whole family to Tropical Lagoon Resort for summer fun including 2 outdoor swimming pools, a children's pool, and kayaking.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Port Antonio hotel.

Tropical Lagoon Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Kayaking
  • Rafting

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Direct access to a private beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • 7 buildings
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 3)
  • Laundry fee: USD 10.00
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Tropical Lagoon Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tropical Lagoon
Tropical Lagoon Port Antonio
Tropical Lagoon Resort
Tropical Lagoon Resort Port Antonio
Tropical Lagoon Resort Jamaica/Port Antonio
Tropical Lagoon Resort Hotel
Tropical Lagoon Resort Port Antonio
Tropical Lagoon Resort Hotel Port Antonio

Tropical Lagoon Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 88 reviews
Rating 8 - Good. 27 out of 88 reviews
Rating 6 - Okay. 15 out of 88 reviews
Rating 4 - Poor. 9 out of 88 reviews
Rating 2 - Terrible. 13 out of 88 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Crystal

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was un usable, the amenities were not at all available no restaurant no spa jist a room noone else was there beside one caretaker he was great!! The room was huge and nice ! The property was under construction.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Zachary

The room was nice. Had cable tv and air conditioner. Good location. There is a nice beach in the blue lagoon but it’s a 10 minute walk down some very steep steps. Some of the property was under construction. No food or drinks sold on property.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Moesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible stay
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
om this property you have s piece of mind wake up to birds and a beautiful view of the hills
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a smell, roaches, no cold water. Did not get the room I paided for. No refund yet.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities
But the Resort is not open noch restaurant no bar no breakfeast big construction site.Please put out on the booking side!
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Lamar

Disliked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't stay at the property I hope i was not charged?
Stayed 8 nights in Dec 2024
Verified

2/10 Terrible

Keith Peron

Disliked: Cleanliness, staff & service, property conditions & facilities
This property should not be sold as is as the maintenance and cleanliness is unacceptable
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Shemar

Disliked: Amenities, property conditions & facilities
There wasn't any water there at one point, no wifi
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Donrad

The road to and from the property leaves a whole lot to be mindful of. The destruction of the road by the government leaves a bitter taste in my mouth. I wouldn’t be going back to that area anytime soon. The property is isolated and have steep terrains to walk. Average accommodation. The only bright spark is the local taxi driver named Phillip, very courteous, knowledgeable and a kindred spirit
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Gabriel Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
we had no electricity for 2 days, no water for almost all the duration of the stay. no wifi at all had to use all my data. the restaurant was completely closed. the place was not like the pictures. pictures dated for a least 10 years ago! the place is in construction and dangerous for children
Stayed 8 nights in Jul 2023
Verified

6/10 Okay

Camell

Liked: Cleanliness, room comfort

Nice property

The stay was overall pretty good. I think I would stay there again, but it would not neccessarly be my first choice. There was another couple that we were with that had a suite with a kitchen and the oven did not work. Also, the pool lights in the community pool did not work. The gas grill at the community pool was not operational either. There are small things that needed repair. This is a nice property. Air conditioners work, they keep the rooms clean and neat. The time for the office to be open was spotty. We pulled up at about 7:30 pm and barley got into our room. The security gaurd had to call someone to come to the property. The Lagoon was nice, but seems as though they would have cleaned this portion of the property better than what it was.
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Miguelle

Liked: Cleanliness
Disliked: Property conditions & facilities
Tropical Lagoon Resort has a very inviting atmosphere despite the obvious reconstruction efforts on property. I called en route to secure dinner (anticipated late arrival) and reception was very helpful with this. My check in process was very quick, and we got to our room within minutes of arrival. General information for the stay (Wi-Fi password, breakfast hours etc) was not thoroughly/openly disclosed. Arrived late afternoon and wanted to take a dip in the pool. Pool towels were not available (laundry attendants had already left and there seemed to be no access to provide me with one). In the late evening - lighting around the property (parking area, room garden etc) was sub-standard. Room was clean and appliances all worked. We had no hot water to shower (though advertised as an amenity) and was told that they forgot to put the switch on... If you're looking for a getaway from the hustle and bustle - this resort is quiet and relaxing. View is amazing! I'm sure that after all has been done on site - I shall visit again. If you leave your door open for a split second, however, be prepared for flying bugs - quite noticeable during my time there!
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Wasnt what we expected

We book in 4pm in the evening and the room wasn't ready. On arrival i was told their restaurant and bar was out of service due to refurbishment. The remote had no battery and most of the time there is no one at reception.There was one cup in cupboard and the fridge could not close and kettle did not work.I was told security would be on site at 8pm but since i been there, there has been no security.i book in friday and i got one tissue, there was no room service and when i ask, i was told i was not there and there should be two set of key but they cant find one set so they were unable to enter because we was not there, mined you when i booked i was guaranteed private beach and was told because blu lagoon is shut down, we couldn't access the beach because the hiil is too steep and we had our baby so we had to visit outside beach and knowing they couldn't find one set of keys made me anxious and not safe.We were book for friday until monday but we book out sunday after world cup and again no one in the office so we left the keys with one of the worker. We are very disappointed with our stay but hope improvements are made for future guests.
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

jerome

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel désinvolte en travaux pas de piscine pas de restauration la route d acces en travaux une horreur
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Yvonne

Liked: Staff & service, amenities, property conditions & facilities
The close proximity to the Lagoon was a definite plus. The rooms were very clean and comfortable. The grounds were lush, well kept and “organic”.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful general manager. Beautiful beach bar with friendly staff, a pretty lagoon view, and good music! Just keep in mind that it is very hilly so may not be best for someone with limited walking ability.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Carlene H.

Liked: Cleanliness, staff & service
It’s quaint and the view is beautiful. Staff is very helpful and courteous. Wi-Fi is not consistent but overall a great stay.
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. We celebrated my husbands birthday and was surprised in our villa with ice cream for everyone by our housekeeper Nicola. Everyone from the front desk staff was awesome. This was our second stay at the resort. We look forward to many more future stays.
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It’s a beautiful place, staff was ok. Only issue is there wasn’t much utensils we had to buy our own stuff, the place is private and quiet the grounds is green and very clean. Much recommended
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Not hot water in the pipe
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These villas
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Maura

Liked: Staff & service
This is a great spot for a quiet getaway. The views are spectacular! The room we had booked was not available upon check in, so they put us in one room for the first night then upgraded us to a beautiful suite for the rest of our stay! Yes, the walk down to the lagoon is a bit steep, but definitely worth the trek. The meals we ate were tasty and made to order. When we go back to Jamaica (whenever that may be) we would definitely stay here again!
Stayed 5 nights in Feb 2020