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Seven Stars Hotel

3.0 star property

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Photo gallery for Seven Stars Hotel

Indoor pool
Double Room, 2 Queen Beds
Meeting facility
Front of property
Concierge desk

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Delmas 33 no 19 a Cote Henfrasa, Port-au-Prince, 1234
  • Place, Port-au-Prince Cathedral
    ‪6 min drive‬
  • Place, Champs de Mars Square
    ‪7 min drive‬
  • Place, National Pantheon Museum
    ‪7 min drive‬
  • Airport, Port-au-Prince (PAP-Toussaint Louverture Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Bedroom

Studio, 1 Bedroom

Studio, 1 Bedroom

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • City view
  • 25 sq m
  • Sleeps 8
  • 4 Queen Beds

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About this property

Seven Stars Hotel

An indoor pool, a restaurant, and a fitness center are available at this hotel. Continental breakfast is free. Other amenities include a bar/lounge, a snack bar/deli, and a meeting room.
Seven Stars Hotel offers 62 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Refrigerators and microwaves are provided.

Bathrooms include showers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Seven Stars Hotel, you'll be close to Champs de Mars Square. Enjoy features like free breakfast, plus an indoor pool and a restaurant.
  • Free continental breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym
  • 6 minutes by car from Port-au-Prince Cathedral and 6 minutes from Champs de Mars Square
  • Airport, local-area, and beach shuttle service available for a fee
Seven Stars Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Seven Stars Hotel also features multilingual staff, laundry facilities, and room service (during limited hours). An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

Smoking is allowed in designated areas at this 3-star Port-au-Prince hotel.

Guests are served free continental breakfast daily.
Seven Stars Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seven Stars Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per person (one way)
  • Airport shuttle fee per child: USD 10.00 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Seven Stars Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Seven Stars Hotel Port-au-Prince
Seven Stars Port-au-Prince
Seven Stars Hotel Hotel
Seven Stars Hotel Port-au-Prince
Seven Stars Hotel Hotel Port-au-Prince

Seven Stars Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 9 out of 27 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Camoens

Disliked: Staff & service, amenities, property conditions & facilities
The property doesn't look like a hotel, nothing work, the pool was out of service, the TV doesn't work, there is no wifi on property. A restaurant with no food and no beverage not even water. The room only has 2 outlet. If the tv is on that left you with one other choice. No iron or iron board. The worst i ever seen for that price
Stayed 1 night in Oct 2023
Verified

4/10 Poor

JIMY

Disliked: Property conditions & facilities
there was no wifi at all, i was there for four long days with no wifi. the staff was very nice, front desk was extremely professional and friendly. and it seemed like that management didn't care about the fact that there was no wifi in the whole place. i do not live there therefore i had to pay for the internet every single day out of pocket.
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it is very clean the service en General was execellent
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Jules

Liked: Cleanliness, staff & service
J’ai été flatté par l’hospitalité et l’accueil a l’hôtel, jai deploré le manque de suivi des clients avant l’arrivée
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
In general it was okay and clean. The staff was friendly. What I like the most was the food in the hotel restaurant was good and not too much expansive. The hotel is also close to the airport.
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Lie on Description

There were no Wi-Fi, even though both the staff and their description online said there was Wi-Fi. Not right to mislead customers like this, especially if one's work require Wi-Fi. And the customer service was also lacking. I would definitely not recommend this hotel.
Stayed 1 night in Feb 2018
Verified

8/10 Good

jimy

Needs a lot of work but okay.

The location was very convenient, but the free breakfast ends at 9 am, that’s mean after 9 am One has to pay to eat. The shower head was extremely dirty. The courtesy water In the fridge was very helpful. Overall the stay was okay.
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

THAT WAS A REALLY REALLY BAD EXPERIENCE.

I DID NOT REALLY EXPEND ALL MY TIME IN THIS HOTEL BUT THE DAYS THAT PASSED THERE WERE REALLY REALLY BAD. ALMOST CALLED FOR A REFUND. THE BREAKFAST IN THIS HOTEL WAS THE SAME THING EVERYDAY. ONE DAY WAS TAKING A SHOWER THE WATER CUT OFF RIGHT IN THE MIDDLE OF MY RISING MY BODY. IMAGINE THE FEELING OF IT. COUPLE TIMES HAD TO RUN TO THE RECEPTIONIST TO ASK FOR TOWEL, ONE NIGHT CAME HOME AFTER THREE DAYS THE ROOM NEVER BEEN DONE WHEN I LEFT THE SIGN FOR SERVICE, THE WORST OF IT TOLD THE GUY OK GIVE ME TWO TOWELS AND I CAN DO THE BED MYSELF, HE OPENED 12 ROOMS CAN NOT FIND TOWELS., PLEASE I DESERVE A REFUND. THANK YOU.
Stayed 19 nights in Nov 2017
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

A regular hotel, did not meet expectations

The maid service is not very good.
Stayed 2 nights in Oct 2017
Verified

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities, room comfort

Won't go back!

From the beginning of our stay to the end this was pretty disappointing. First they had no record of our reservation. I had gotten a room with two queen beds and took us, 4 men, to a room with one double bed! They did give us what I reserved but the girl who helped us had a bad attitude. The ac in our room worked, it sounded like it was on at least, but did not cool the room. One nice touch was a washed car when we woke up and we did get help for a flat tire. Overall this was a pretty disappointing experience.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to downtown or uptown

Lots of hot water, everything is tiled, service is very accommodating. Restaurant is in the basement and tends to be warm. Food needs lots of work. A/C and privacy was great and electricity was consistent.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff good restaurant good food peace of mine near everything transportation airport is about 10 minutes.afordable price
Verified

4/10 Poor

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's just about time

It was just ok
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too much noise in the area

I didn't enjoy my stay at all.its terrible .not what I was expected at all.
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service

They had no record of my booking.

I had to full price again in cash. This took most of the money we came with to help others.
Verified

2/10 Terrible

Rousseau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Service.

I did not provide a key to the room because they told me it was after 9:00. I was very disappointed because I could even sleep so much mosquitoes and at 7:30 a.m. I went for breakfast they told me come back in 15 minutes then after 15 minutes/10 minutes finally, I left without the breakfast.
Verified

4/10 Poor

Hilson

Disliked: Property conditions & facilities, room comfort

Unpressive

Hotel needs an overall make over. Food is somewhat ok.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and very friendly

Overall good experiance and good experiace I would recommend to any one
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Verified

6/10 Okay

Carl

take off time.

Water get cut off any time,but stay was ok.
Verified

2/10 Terrible

Herkengs

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hans

Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018