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Aparthotel

Hibiscus Resort & Spa

3.5 star property

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Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, pool loungers
Deluxe Apartment, 1 King Bed, Garden View | Living area
1 Bedroom Accessible Apartment | Private kitchen
Interior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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22 Owen Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪2 min walk‬
  • Place, Four Mile Beach
    ‪6 min walk‬
  • Place, Port Village Shopping Centre
    ‪6 min walk‬

Room options

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Spa Apartment

Studio Spa Apartment

Studio Spa Apartment

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Individually furnished, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for 2 Bedroom Ensuite Apartment

2 Bedroom Ensuite Apartment

2 Bedroom Ensuite Apartment

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment

3 Bedroom Apartment

  • 160 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 7
  • 1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds

View all photos for One Bedroom Spa Apartment

Individually furnished, iron/ironing board, free WiFi, bed sheets

One Bedroom Spa Apartment

  • Sleeps 2

View all photos for Two Bedroom Family Apartment

Individually furnished, iron/ironing board, free WiFi, bed sheets

Two Bedroom Family Apartment

  • Sleeps 4

Two Bedroom Ensuite Apartment

  • Sleeps 4

View all photos for Family Apartment

Family Apartment | Private kitchen

Family Apartment

  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Accessible Apartment

1 Bedroom Accessible Apartment

1 Bedroom Accessible Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Pool View

Individually furnished, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 1 King Bed, Pool View

Individually furnished, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Pool View

Individually furnished, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Apartment, 1 King Bed, Garden View

Deluxe Apartment, 1 King Bed, Garden View | Living area

Deluxe Apartment, 1 King Bed, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Garden view

Junior Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Apartment

  • Sleeps 2

Accessible One-Bedroom Apartment

  • Sleeps 2

Deluxe Two-Bedroom Apartment With Pool View

  • Sleeps 5

Deluxe Apartment, 1 King Bed, Pool View

  • Sleeps 3

View all photos for Deluxe Apartment, 1 King Bed, Garden View

Individually furnished, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment, 1 King Bed, Garden View

  • Sleeps 3

View all photos for Deluxe King Studio

Individually furnished, iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

  • Sleeps 2

View all photos for Junior Suite With Garden View

Individually furnished, iron/ironing board, free WiFi, bed sheets

Junior Suite With Garden View

  • Sleeps 3

Studio Spa Apartment

  • Sleeps 2

View all photos for One Bedroom Apartment

Individually furnished, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • Sleeps 2

View all photos for Three Bedroom Apartment

Private kitchen

Three Bedroom Apartment

  • Sleeps 6

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About this property

Hibiscus Resort & Spa

Aparthotel in Port Douglas with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library, and express check-in are onsite. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and a coffee/tea maker, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hibiscus Resort & Spa, you're just a quick walk from Macrossan Street. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools. Built in 1996, this comfortable aparthotel has 42 apartments on 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a dryer, and a furnished balcony/patio
  • Free WiFi
  • Free self parking
  • Take a swim in the 2 outdoor pools
  • Indulge with body wraps, hot stone massages, or facials at Hibiscus Day Spa
  • Amenities include laundry facilities, a terrace, and Library
  • Steps from Macrossan Street and 4 minutes by foot from Port Douglas Splash Park
  • Airport shuttle service available for a fee
Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Hibiscus Resort & Spa. Free self parking is available.

This 3.5-star Port Douglas aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Pool loungers
  • Prenatal massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 3 floors
  • 42 units
  • Access via exterior corridors
  • Built in 1996
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Hibiscus Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 206 reviews
Rating 8 - Good. 94 out of 206 reviews
Rating 6 - Okay. 22 out of 206 reviews
Rating 4 - Poor. 5 out of 206 reviews
Rating 2 - Terrible. 2 out of 206 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Dorota, Sydney

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved staying at Hibiscus. The property was lovely and quiet. Rooms are very spacious and well equipped. Check in after hours was smooth and all staff were very friendly and helpful. It’d definitely stay there again.
Stayed 5 nights in Sep 2025

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely relaxing stay. Rooms a little tired but very clean and comfortable. Avoid unit with shower over bath as dangerous to navigate but a few rooms have been changed so just request walk in shower when booking. Stairs to units but we managed no problem. Comfortable bed. Able to self cater well enough whilst also short walk to Main Street and many restaurants and pub grub. Great pool area x 2. Very handy Location. We would stay again as reasonable rate for Port Douglas central. Staff friendly and helpful Thanks for a relaxing stay Hibiscus.
Stayed 9 nights in Sep 2025

8/10 Good

D

Travelled with family
Liked: Cleanliness, room comfort

Great place for a family of 3!

Great place for a family of 3 with another family staying in another room. Thanks to Jenny and Angelique for a great service!
Stayed 5 nights in Jul 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, room comfort

Lovely location

A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
Stayed 3 nights in Jan 2025

8/10 Good

Michelle Catherine

Disliked: Amenities
It was ok room was ok
Stayed 5 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, room comfort
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Stayed 4 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The bed was extremely hard like sleeping on concrete.
Stayed 2 nights in Oct 2024

8/10 Good

Nelda, Chandler

Travelled with partner
Liked: Cleanliness, amenities
No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.
Stayed 2 nights in Oct 2024

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jennifer, Kent Town

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)
Stayed 6 nights in Sep 2024

10/10 Excellent

Kim

Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Darren

Stayed 1 night in Jul 2024

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, amenities
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness
Great location and very friendly staff
Stayed 5 nights in Aug 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023

6/10 Okay

April

Travelled with family
Liked: Room comfort
Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
Stayed 5 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great Balinese vibe
Stayed 3 nights in Apr 2023

10/10 Excellent

nicole Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 pools, quiet but close to everything location and Balinese feel.

10/10 Excellent

Meaghan Jane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Stayed 3 nights in Nov 2022

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Stayed 7 nights in Aug 2022

10/10 Excellent

Angela

Stayed 6 nights in May 2022