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Palm Villas Resort

3.5 star property

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Photo gallery for Palm Villas Resort

Outdoor pool
In-room safe, WiFi, bed sheets
Exterior
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Air-conditioning
  • Laundry room
  • Outdoor space
  • Barbecue grill

Explore the area

View in a map
40 Warner Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪2 min walk‬
  • Place, Four Mile Beach
    ‪6 min walk‬
  • Place, Port Village Shopping Centre
    ‪6 min walk‬

Room options

View all photos for Apartment, 1 Bedroom

In-room safe, WiFi, bed sheets

Apartment, 1 Bedroom

  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

In-room safe, WiFi, bed sheets

Apartment, 1 Bedroom

  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

In-room safe, WiFi, bed sheets

Apartment, 1 Bedroom

  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

In-room safe, WiFi, bed sheets

Apartment, 1 Bedroom

  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palm Villas Resort

An outdoor pool, WiFi in public areas, and laundry facilities are available at this smoke-free apartment building. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment features a kitchen with a refrigerator and a stovetop, plus a balcony and an LCD TV with cable channels. Guests can appreciate conveniences like a sofa bed and a dining area, and other amenities include WiFi and a sitting area. Housekeeping is not available.
Palm Villas Resort offers 20 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

This Port Douglas apartment provides wireless Internet access for a surcharge. 39-inch LCD televisions come with cable channels.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Palm Villas Resort, you're just a quick walk from Macrossan Street. Enjoy features like an outdoor pool, a roundtrip airport shuttle (surcharge), and laundry facilities. This comfortable apartment building has 20 apartments. Enjoy your stay with amenities like a kitchen and a balcony in each apartment.
  • Each apartment offers a kitchen, a balcony, and a sofa bed
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Macrossan Street and 5 minutes by foot from Port Douglas Splash Park
  • Airport shuttle service available for a fee
As a guest of Palm Villas Resort, you'll find an outdoor pool, barbecue grills, and tour/ticket assistance. Public spaces have WiFi for a fee. An airport shuttle (available 24 hours) is available for a fee. Palm Villas Resort also features a garden and laundry facilities.

This 3.5-star Port Douglas apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 15 per day)
  • Available in some public areas: WiFi (AUD 15 per day)

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob

Bedrooms

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 39-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Yard

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Luggage storage
  • No housekeeping service
  • Safe
  • Tour and ticket assistance

Things to do

  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 20 units
  • Garden
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 36.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Palm Villas Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Palm Villas Resort port douglas
Palm Villas port douglas
Palm Villas Resort Apartment
Palm Villas Resort Port Douglas
Palm Villas Resort Apartment Port Douglas

Palm Villas Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 215 reviews
Rating 8 - Good. 66 out of 215 reviews
Rating 6 - Okay. 32 out of 215 reviews
Rating 4 - Poor. 12 out of 215 reviews
Rating 2 - Terrible. 3 out of 215 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well equipped, esp. for cooking own meals. I slept on a rollaway though, which was terrible, mattress too thin. Other than that, a very good place to stay, convenient to central shopping/marina areas.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay close to everything the accommodation maybe a little dated but it is always clean and well presented ..to us it’s like coming home.. Jakob the manager is absolutely brilliant always smiling and extremely helpful in anything you need to know or book , we have stayed there on our last 4 trips to Port Douglas just love it.. Thanks again Jakob for making another stay so good 👍
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful swimming pool. Lovely and quiet accommodation, but still close to all amenities. Kitchen facilities were good. Good value accommodation. Jakob is a great host.
Stayed 13 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going there for 7 years it is a beautiful place to stay and Jacob is just fantastic always helping you with anything
Stayed 10 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a quick walk to all the pubs, restaurants and port.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious apartment near the main street and bars and restaurants.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location great, quiet, manager pleasant. Pool cold, not much area to sit around it all garden. Cupboards could be wiped out, bed and pillows hard
Stayed 5 nights in Sep 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient accommodation in Port Douglas

It’s amazing - location is good and excellent hospitality from Jacob! Jacob recommended us multiple tours and they were perfect. Most restaurants / shops are around the corner and you do not need a car at all!
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wasn’t really happy with the accommodation, I would have liked fresh towels daily instead of every other day. The fridge didn’t work very well in fact on our last day it actually stopped working altogether. Wasn’t happy with the pool area as there wasn’t enough chairs or area to sit. There was no one to help us up 2 flights of stairs with our luggage, overall it was a very dated resort & would not recommend any one to go there
Stayed 8 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
Lovely and close to CDB , clean bed linen , comfy bed, could do with an update ... And a decent clean not just a quick wipe over.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service
The shower had not been cleaned. Someone else’s shampoo & soap was in there. I had to wash the saucepan I used before cooking. The sheets didn’t fit the bed. The air conditioning didn’t work properly. The owner disconnects the TV antenna at midnight so you can’t use the TV past then.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was central to everything whithin walking distance.
Stayed 8 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The apartment we had (20) was very dated, the cupboards were dirty and the toaster was full of crumbs, long time since it has been cleaned. Very dated furniture and bed was extreme hard. Great location which I felt is its saving grace. Nice manager but obviously he can’t refurbished the privately owned apartments.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Good comfortable, clean facilities at a reasonable price
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
small pool area. Jacob was very helpful. Value for money
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly, clean & comfortable

One night stay, great location, walking distance to all bars and restaurants on Macrossan St. Block away from 4 Mile Beach. Short walk to shops, Marina and Sunday Markets. Older Property with lovely small pool, bbq area. Friendly greeting from reception, apartment was clean and comfortable, cooking facilities and parking on-site.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant, loved every moment! Central accomodation, free parking, so much to see and do!
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
The apartment was in a good location. We stayed for 8 days (Apt. 16) We were given towels but no shampoo or soap. No worries. We bought some from coles. The apartment furniture was thick with dust around the wicker frame but the cushions were clean. The vent in the bathroom was thick with dust, but still worked ok. The inside of the rubbish bin was filthy, house cleaning did empty the bag mid week. These things did not hinder our stay. We left early before reception opened and got home when it was closed.The day before we left, we got soap/sham. I was able to speak to the manager the day before we left. I told him all of the above and also explained I was not going to write a review because we were to busy to do anything about it but thought he should know for the next guests. The manager, Jakob threw his pen across the room and became very abusive, accusing me of kicking him in the head and ruining his whole day. Screaming the building is old and the owners won't spend the needed money. I explained again I was not going to say anything because we should have spoken earlier. I agreed, people who have a problem should speak up at the time. When he started yelling and abusing again, I said stuff you. So here is my review
Stayed 8 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bathroom vents disgusting, floors disgusting.......
Stayed 7 nights in May 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2018

6/10 Okay

GB

Travelled with family
Liked: Staff & service
Its close to the Main street in Port Douglas, but fairly basic accommodation which could be doing with an upgrade. Worst of all was the wifi allowance of only 100MB per day, not good if you want to keep in touch. I sent 3 photos via messenger and that used up my allowance for the whole day !! They need to realise most people expect to get a decent amount of wifi these days.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2019