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Aparthotel

Port Douglas Sands Resort

3.5 star property

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Photo gallery for Port Douglas Sands Resort

Outdoor pool
Lobby sitting area
Beach nearby
Shower, hair dryer, towels
Individually decorated, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Corner Mohogany Street, and Douglas Road, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪1 min drive‬
  • Place, Port Douglas Splash Park
    ‪1 min drive‬
  • Place, Macrossan Street
    ‪2 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Individually decorated, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | View from room

Standard Apartment, 3 Bedrooms

  • Resort view
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Port Douglas Sands Resort

Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a vending machine are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Port Douglas Sands Resort offers 14 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Cable television is provided. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This Port Douglas aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Port Douglas Sands Resort, you'll be within walking distance of Crystalbrook Superyacht Marina. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable aparthotel has 14 apartments on 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a vending machine
  • Just a 3-minute drive from Anzac Park and a few minutes from Crystalbrook Superyacht Marina
  • Airport shuttle service available for a fee
As a guest of Port Douglas Sands Resort, you'll find an outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Port Douglas Sands Resort also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

This 3.5-star Port Douglas aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Free local calls
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 14 units
  • 3 floors
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 1 2026 to March 15 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 44 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (from 2 to 11 years old)
  • Late check-out fee: AUD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Port Douglas Sands Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Port Douglas Sands
Port Douglas Sands Resort
Sands Port Douglas
Sands Resort Port Douglas
Port Douglas Sands Hotel Port Douglas
Douglas Sands Douglas
Port Douglas Sands Resort Aparthotel
Port Douglas Sands Resort Port Douglas
Port Douglas Sands Resort Aparthotel Port Douglas

Port Douglas Sands Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 173 reviews
Rating 8 - Good. 74 out of 173 reviews
Rating 6 - Okay. 32 out of 173 reviews
Rating 4 - Poor. 4 out of 173 reviews
Rating 2 - Terrible. 2 out of 173 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the clean and quiet property.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful settings clean and practical unit .great pool great spot would definitely do again
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved the stay. Awesome pool for a cool dip with the kids. All communication re check-in & check-out was spot on.
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Leon

Liked: Cleanliness, amenities, communication
Nice, older style build place that is a short drive from town. Recommend
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, communication
Quite dated but has everything, very clean, spacious, bedding and pillows very comfortable and very white. Loved the supply of towels aa well as beach towels.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Suyin

It was comfortable and close enough to town and the beach. But if you are one who likes to sleep with windows or sliding doors open, forget it - you can hear your neighbours easily as well as the traffic given its location on the main road.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, communication
The apartment was clean and modern had everything that I could possibly need away from Home. Value for money!! Hotel management was 10 /10.Will be be back for sure
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Grete

Liked: Cleanliness, room comfort, communication
Fint sted med god plass og flott beliggenhet. Kjempegod service fra de ansatte. Stille og rolig
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Leanne

Liked: Cleanliness, communication

Port Douglas

Staff were great and very helpful. The pool area was great. The resort was about 15-20 minute walk into town. Rooms and living area were comfortable. The beds were ok but may need to update mattress. Port Douglas is a great spot to visit.
Stayed 6 nights in Jun 2022
Verified

8/10 Good

Alain

Liked: Cleanliness, amenities, communication
The Office staff, very friendly and helpful nothing to much trouble. The pool was very warm, should have more shade over the pool area.
Stayed 8 nights in Jan 2022
Verified

10/10 Excellent

Eugenie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Checkin was quick and staff very friendly. The two bedroom self contained unit was clean spacious and well equipped . Lovely big veranda overlooking the pool surrounded by a lush tropical garden. Marvellous 🏝
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Noelene

Liked: Cleanliness, room comfort, communication
fantastic lady in office
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

Meredy

Liked: Cleanliness, room comfort, communication

Loved it, will stay again

The apartment was gorgeous and had everything we could possibly need the management was also really nice and very helpful
Stayed 6 nights in Nov 2020
Verified

10/10 Excellent

Steven

Liked: Cleanliness, room comfort, communication
The staff were Very friendly and the apartment was lovely. The kids loved the pool.
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort

Great holiday

We thoroughly enjoyed our stay in Port Douglas. The apartment was well located & had everything we needed. It was a little tired in places but it was clean & as we spent most of our time out it didn’t really matter. We didn’t meet any staff but they communicated well by email.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Xmas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy large rooms , clean and tidy and well maintained , friendly helpful staff , close to everything , nice gardens , pool and spa was clean and well maintained , was a very relaxing christmas stay , fully equipped kitchen made it easy for xmas lumch and dinner preparation , only downside was i had to leave lol
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool, the breakfast area and the friendliness of the staff.
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean spacious accommodation, great pool and good location.
Stayed 6 nights in Oct 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and pleasant

Good location and the accomodation was fine, clean and comfortable. Great pool and bbq, so you don’t have to eat out every night. Breakfast is very simple. Toast and cereal, instant coffee, tea and juice. Recommend this for families who want to spend most of their time exploring Port Douglas and just want to get back, have a swim, sleep and repeat. Staff are friendly and helpful.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The pool is a great size and overall great location!
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sands Resort Port Douglas exceeded expectations in every way. Superbly run by friendly accommodating management, the Sands has immaculate gardens and pool, and we stayed in a very clean & well-appointed apartment with all comforts necessary for a 9 day stay for a family with 3 kids. Only a few minutes walk from 4 Mile Beach, makes for a great location too. Thanks for a great stay, see you again! Cheers!
Stayed 9 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here as a family of 4. The unit we stayed in was clean and tidy. Bathroom was a bit dated, but it was clean. The unit had everything we needed for the week we were here, including an oven and washer/dryer. Great balcony overlooking the pool. Breakfast was simple but nice. We would stay here again.
Stayed 6 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it wasn’t a huge complex and loved the garden outlook onto the pool area was lovely. The staff were very helpful and friendly and were quick to remedy a couple of requests. Rooms were a bit tired, but more than adequate. It is located a fair way out, about 2 kms but there is a shuttle bus service.
Stayed 7 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

The staff were very welcoming and helpful. The breakfast is very basic. The unit was comfortable however the bathroom was sad and in need of renovation. The toilet was noisy with the water continuing to run after flushing and at one stage we had no hot water. This was quickly dealt with by the manager and we were offered another unit if it continued to be a problem. The rest of the unit was renovated and pleasant.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment stay

The rooms were so clean and there was plenty of room for our family of 3. We especially enjoyed relaxing on the couch and unwinding. We loved Mossman Gorge.
Stayed 3 nights in Jun 2019