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Seascape Holidays - Peninsula Apartments

4.5 star property

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Apartment, 1 Bedroom, Pool View | Property grounds
Interior entrance
Apartment, 1 Bedroom, Pool View
Apartment, 1 Bedroom, Pool View | Living area
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
9-13 The Esplanade, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪1 min walk‬
  • Place, Macrossan Street
    ‪3 min walk‬
  • Place, Port Village Shopping Centre
    ‪9 min walk‬

Room options

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About this property

Seascape Holidays - Peninsula Apartments

This apartment building features an outdoor pool, a restaurant, and a bar/lounge. Self parking is free. Other amenities include a hot tub, WiFi in public areas, and concierge services. The apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and a DVD player. Housekeeping is available on request.
This apartment offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and hair dryers. Rooms open to furnished balconies or patios. Accommodations at this 4.5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site.
During your stay at this apartment building, you're just a quick walk from Four Mile Beach. You'll find features like free self parking, plus an outdoor pool and a restaurant. This luxury apartment building has 34 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in the apartment.
  • Air-conditioned apartment with kitchenette, furnished balcony/patio, and flat-screen TV
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Four Mile Beach and 3 minutes by foot from Macrossan Street
  • Airport shuttle service available for a fee
This apartment offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury apartment. An airport shuttle (available on request) is available for a fee. Self parking is free.

This apartment has a restaurant on site.

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [65-67 Macrossan Street ( Driftwood Mantaray Reception)]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 65-67 Macrossan Street ( Driftwood Mantaray Reception)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Peninsula Apartments Apartment Port Douglas
Peninsula Apartments Port Douglas
Seascape Holidays Peninsula Apartments Apartment Port Douglas
Seascape Holidays Peninsula Apartments Apartment
Seascape Holidays Peninsula Apartments Port Douglas
Seascape Holidays Peninsula Apartments
Seascape Holidays Peninsular Apartments
Seascape s Peninsula s
Seascape Holidays Peninsula Apartments
Seascape Holidays - Peninsula Apartments Apartment
Seascape Holidays - Peninsula Apartments Port Douglas
Seascape Holidays - Peninsula Apartments Apartment Port Douglas

Seascape Holidays - Peninsula Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

orlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peninsula Stay

This was an amazing place to stay for adults. Very quite and cozy with all the amenities we needed.The location was perfect for walking to restaurants. Right across the street from four mile beach too.
Stayed 11 nights in Nov 2019
Verified review

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location - full suite of amenitities

Lovely hotel with excellent amenities (including a cafe/restaurant looking over the beach) and excellent location right on 4 Mile Beach - great choice between a pool view or beach view rooms - terrific pool and spa area with full bar service provided (a bonus of being child-free). Our apartment needed some maintenance out on the deck/balcony, otherwise very clean and comfortable.
Stayed 7 nights in May 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, across the road from the beach.

Love being able to literally step out to the beach or Macrossan St. 27 degrees every day.
Stayed 5 nights in Jun 2018
Verified review

10/10 Excellent

kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

周辺環境、その他すべてよかったです。
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The Peninsula is wonderfully located in a quiet spot opposite four mile beach. It’s an easy walk to restaurants, shopping and the marina. The beds are very comfortable!
Stayed 8 nights in Dec 2017
Verified review

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and relaxing.

the room had a great balcony with access to the spa and pool. Well appointed rooms and a functional kitchenette - although a bit on the small side, but well equipped. The hotel is ideally located at the end of Macrossan St and the Esplanade opposite the 4 Mile Beach, and only a short walk to the center of town, the amenities and restaurants. Friendly staff and convenient bar and restaurant facility. Cocktails by the pool, or an early morning stroll along the 4 Mile Beach, you can appreciate this location all day.
Verified review

6/10 Okay

Mike

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Our Stay in Port Douglas

Overall we had an enjoyable holiday although the apartment fell below expectations given the daily rate. It wasn't clear before we paid that the room was not managed by the hotel but owned and administered by a nearby holiday letting agency. Consequently, although we had access to all hotel facilities we could not charge to our account but instead had to pay as we go. The room required a re-clean a day after we checked in because it was not up to standard bearing in mind that the daily rate was almost the same as the rest of the similar type rooms in the hotel and which included breakfast. Our rate excluded breakfast. However the room was comfortable and had very nice beach views.
Verified review

4/10 Poor

Gill

Disliked: Staff & service, property conditions & facilities

Not part of the Peninsula Hotel

We thought we were booking for a stay in the Peninsula Apartment Hotel which is fabulous by the way. However, this apartment is privately owned and stayers are not supposed to use the facilities offered by the Peninsula. No free breakfast, no airport transfer, no daily service and no 24 hour reception/support despite the fact that we paid the same price. We feel deliberately misled and whilst this is no fault of the Peninsula (they are also not happy with the situation) we were disappointed with the outcome. We have booked a number of hotels with Expedia during our 5 week holiday and have not come across this before. I hope you can do something to correct this as, it seems, we are not the only people to have been duped like this.
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel to stay for couples

Great location to beach and easy walk to shops and restaurants. Hotel was quite. Pool was great. Hotel everything such as dining -breakfast, lunch and dinner if you did not want to go anywhere else.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peninsula Apartments are atrocious! Do not book!

We thought we were booking into an apartment at the Peninsula Boutique Hotel through Expedia. Turns out we had booked a privately owned apartment, which would not have been bad thing if there had been no problems. When we raised a complaint with the hotel reception we were informed that they could do nothing to help us as the owners of Apartment 13 (I was never superstitious before now!) were not on site. We called the number we had been given to find that the apartment owner/manager Simone Ryan was on holiday and a junior member of staff took out message and relayed it to her. Despite not having spoken to us directly Simone sent an email dismissing our complaints and then did not respond to any further attempts to contact her. In fact we have not heard from her since then! We escalated the matter to Expedia who also tried to contact the owners of the apartment but to no avail. 4 days out of our precious holiday wasted trying to get a resolution to the issues. Still not resolved to this date (7 weeks after we stayed there). Absolutely the worst customer service I have ever experienced.