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Helnan Hotel Port Fouad

4.0 star property

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Photo gallery for Helnan Hotel Port Fouad

Terrace/patio
Seasonal outdoor pool
Reception
Restaurant
Standard Double or Twin Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
23 July St, Port Fuad, Port Said Governorate, 42534
  • Place, Military Museum
    ‪12 min drive‬
  • Place, El Nasr Museum For Modern Art
    ‪12 min drive‬
  • Place, Waterfront Quarter
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 40 reviews
The price is €88
includes taxes & fees
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About this property

Helnan Hotel Port Fouad

3 restaurants, a 24-hour health club, and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a steam room, a coffee shop/cafe, and spa services. Change of towels is available on request.
Helnan Hotel Port Fouad offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 43-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
During your stay at Helnan Hotel Port Fouad, you'll be close to Waterfront Quarter. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and a steam room
  • 8 minutes by car from Waterfront Quarter and 11 minutes from El Nasr Museum For Modern Art
Helnan Hotel Port Fouad offers its guests a seasonal outdoor pool, a children's pool, a 24-hour health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. Spa services, a vending machine, and a garden are also featured at the business-friendly Helnan Hotel Port Fouad. Self parking is free.

Smoking is allowed in designated areas at this 4-star Port Fuad hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Helnan Hotel Port Fouad has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Children's pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Helnan Hotel Port Fouad

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Helnan Hotel Port Fouad Hotel
Helnan Hotel Port Fouad Port Fuad
Helnan Hotel Port Fouad Hotel Port Fuad

Helnan Hotel Port Fouad Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in port said yet

Private beach in excellent area in port said
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024
Verified

8/10 Good

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, the room was clean and quiet,Transportation was easy. Breakfast could be improved!! But overall it was an excellent experience. Especially thanks to the reception and check-in staff Ms. Rowan
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Iman

Disliked: Staff & service, property conditions & facilities
The property in a bad shape nothing working properly . Ac out of order most the time . I won’t even stay there again for free
Stayed 5 nights in Sep 2024
Verified

4/10 Poor

Mohamed

Disliked: Staff & service, room comfort

Not a positive experience

There are several areas where employee professionalism and service could be improved at the hotel. The check-in process for hotel rooms took over 30 minutes, which could be streamlined for a smoother experience. Additionally, room service needs to be more attentive to the "do not disturb" signs on guests' doors to avoid unnecessary interruptions. It's also important for employees to maintain a professional demeanor and avoid openly discussing work conditions while guests are present. Lastly, during the check-in process, guests should be provided with clear information about breakfast timings, pool timings, and gym facilities.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Marwa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr ungepflegt und dreckig. Die Sitzgarnituren in der Empfangshalle sind verdreckt, die Glasscheiben sind dreckig, die Stühle im Restaurant sind dreckig, der Aufzug ist dreckig. Die Badewanne im Zimmer ist undicht gewesen, sodass der Boden nach dem Duschen überschwemmt war. Zur Krönung des Ganzen fand eine Schlägerei während des Frühstücks im Restaurant statt. Das Hotel ist überhaupt nicht empfehlenswert.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allt var bra och fräsch, personalen var trevliga! Men tyvärr har blivit skadat i min fot i badrummet pga den där dörrstopp bakom dörren i toaletten som var väldigt vass och osynlig på golvet, jag bad personalen att ta reda på detta för det är farligt!
Verified

10/10 Excellent

Abdullatif

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Badee

Stayed 1 night in Mar 2024
Verified

8/10 Good

marianne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023