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Excelsior Motor Inn

3.5 star property

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Photo gallery for Excelsior Motor Inn

Balcony
Standard Twin Room
Reception
TV
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
92 William Street, Port Macquarie, NSW, 2444
  • Place, St Thomas Anglican Church
    ‪3 min walk‬
  • Place, Glasshouse Cultural Centre
    ‪5 min walk‬
  • Place, Town Beach
    ‪9 min walk‬
  • Airport, Port Macquarie, NSW (PQQ)
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Television

Standard Twin Room

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms

Balcony view

Family Room, 2 Bedrooms

  • 38 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room

Television

Standard Double Room

7.2 out of 10
Good
(42 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony

Television

Deluxe Double Room, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds

Desk, iron/ironing board, bed sheets

Superior Room, Multiple Beds

  • 38 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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About this property

Excelsior Motor Inn

Laundry facilities, express check-out, and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is not available.
Excelsior Motor Inn offers 26 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.
During your stay at Excelsior Motor Inn, you're just a quick walk from Port Macquarie Courthouse. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include laundry facilities and a terrace
  • Steps from Port Macquarie Courthouse and 5 minutes by foot from St Thomas Anglican Church
As a guest of Excelsior Motor Inn, you'll find a terrace, a garden, and a picnic area. Public spaces have free WiFi. Excelsior Motor Inn also features laundry facilities and express check-out. Self parking is free.

This 3.5-star Port Macquarie motel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 9:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 20 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 11:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free WiFi in public areas has a 5-device limit.

Property is also known as

Excelsior Motor Inn
Excelsior Motor Inn Port Macquarie
Excelsior Motor Port Macquarie
Excelsior Motor Inn Motel
Excelsior Motor Inn Port Macquarie
Excelsior Motor Inn Motel Port Macquarie

Excelsior Motor Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 181 out of 842 reviews
Rating 8 - Good. 330 out of 842 reviews
Rating 6 - Okay. 215 out of 842 reviews
Rating 4 - Poor. 79 out of 842 reviews
Rating 2 - Terrible. 37 out of 842 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Peter, Chermside

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable, well presented, clean, friendly, offered room option, easy parking
Stayed 1 night in Dec 2025

6/10 Okay

Len

Travelled with partner
Liked: Cleanliness
Room looking a bit tired curtains a bit faded and tv a bit small but overall average
Stayed 3 nights in Dec 2025

8/10 Good

Richard

Travelled with partner
Tidy for price
Stayed 5 nights in Nov 2025

4/10 Poor

Joy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Endless leaking toilet, called manager who said he would look at it, but nothing was achieved, would have kept me up all night but hubby turned the tap off. Wifi dropped out continuously, was crap signal from the start and didn't get any better tv was outdated big time.
Stayed 1 night in Nov 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well lit up and very comfortable inside also the staff were very friendly and helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Judith

Stayed 1 night in Nov 2025

2/10 Terrible

Suzanne

Disliked: Cleanliness, amenities, property conditions & facilities
The room was very run down and quite 1/3 world. The staff was disinterested and more interested in childminding his child. I checked a second room to see if any better. When deciding to stay with room paid for, the air con was through the window, attached with cords, the TV did ot work, the towels were very worn, benches in disrepair. I sat in the room for 15 minutes but decided it was not of a standard in which I could stay. No use of any facilities were used. I paid the reception $20 for cleaning as I had 'sat' in the room and he said a full refurndx from Expedia would follow
Stayed 1 night in Nov 2025

6/10 Okay

Fiona

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean, but bed was uncomfortable, staff were pleasant
Stayed 1 night in Nov 2025

4/10 Poor

Kellie

Travelled with partner
Disliked: Amenities
Very outdated, door to the bathroom fell off outside very messy.
Stayed 1 night in Nov 2025

8/10 Good

Peter, GLENGOWRIE

Liked: Cleanliness, staff & service, property conditions & facilities
Does the job for a few nights in Port Macquarie
Stayed 2 nights in Nov 2025

8/10 Good

roman

Liked: Staff & service
Location ideal, staff very friendly, plenty parking, needs a bit renovation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The whole complex reads as decrepit and needs some effort to bring it up to a standard
Stayed 1 night in Nov 2025

6/10 Okay

Lawrence

Liked: Cleanliness
Update bathroom
Stayed 1 night in Nov 2025

6/10 Okay

Fiona

Travelled with partner
Staff were great but bed was springy and on the hard side, and rubbish outside verander which was sad. Otherwise great place.
Stayed 1 night in Nov 2025

6/10 Okay

Rob

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Peter

Stayed 1 night in Nov 2025

6/10 Okay

GE

Liked: Cleanliness, staff & service
Overall the motel is extremely dated, car park is extremely tight only really suitable for small vehicles. The bedding was clean but could also do with a freshen up with new blankets and pillows as blankets where very old and scratchy and pillows almost no existent.
Stayed 1 night in Nov 2025

6/10 Okay

Jacqui

Disliked: Property conditions & facilities
AC wasn’t working very well. Carpet felt sticky under our feet. Bathroom door needs replacing.
Stayed 1 night in Nov 2025

4/10 Poor

Helen

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff were nice and helpful when checking in but the rooms are very dated and the bathroom is tiny and very delapidated.
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

6/10 Okay

John

X
Stayed 1 night in Oct 2025

4/10 Poor

William

Disliked: Amenities, property conditions & facilities
This is an exceptionally run down motel. In fairness, it provides everything it promised - teas, A/C, clean queen bed. But it is a grim, depressing room that has received zero love for many, many years. From the shaky door locks to the antiquated TV of unknown origin, it has a decidedly unsettling vibe and a strong smell of cheap cleaning products. I couldn't bring myself to spend a night there. I walked out and put the keys in the overnight box, and checked into the Mercure.
Stayed 1 night in Oct 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Travelled with partner
Pretty standard motel room close to town so everything was walkable.
Stayed 1 night in Sep 2025

2/10 Terrible

Gary

Stayed 1 night in Oct 2025