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Mercure Centro Port Macquarie

4.5 star property

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Photo gallery for Mercure Centro Port Macquarie

Terrace/patio
Exterior
Exterior
Indoor wedding
Breakfast and dinner served, international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping

Explore the area

View in a map
103 William Street, Port Macquarie, NSW, 2444
  • Place, Glasshouse Cultural Centre
    ‪3 min walk‬
  • Place, Town Beach
    ‪10 min walk‬
  • Place, Flynns Beach
    ‪2 min drive‬
  • Airport, Port Macquarie, NSW (PQQ)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(25 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(24 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 1 King Bed, Balcony (Twin available on request)

Premium bedding, minibar, desk, blackout curtains

Twin Room, 1 King Bed, Balcony (Twin available on request)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Spa)

Premium bedding, minibar, desk, blackout curtains

Family Suite, 1 King Bed (Spa)

  • Sleeps 6
  • 1 King Bed

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About this property

Mercure Centro Port Macquarie

Luxury hotel with a rooftop terrace and a coffee shop
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Mercure Centro Port Macquarie offers 72 accommodations with minibars and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Port Macquarie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Mercure Centro Port Macquarie. During your stay, you're just a quick walk from St Thomas Anglican Church. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Synergy
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Steps from St Thomas Anglican Church and Port Macquarie Courthouse
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a garden are also featured at the luxury Mercure Centro Port Macquarie. For a fee, parking is available.

This 4.5-star Port Macquarie hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Restaurant Synergy - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Synergy

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Secured self parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Centro Port Macquarie
Mercure Centro Port Macquarie Hotel
Mercure Centro Hotel
Mercure Centro Hotel Port Macquarie
Mercure Centro Port Macquarie
Mercure Port Macquarie
Port Macquarie Mercure
Mercure Centro Port Macquarie Hotel
Mercure Centro Port Macquarie Port Macquarie
Mercure Centro Port Macquarie Hotel Port Macquarie

Mercure Centro Port Macquarie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Soap dispenser very difficult to operate.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good place to stay
Stayed 1 night in Jun 2025

6/10 Okay

Bhushan

Liked: Staff & service
T
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay at Port Macquarie.
Stayed 1 night in Jul 2025

4/10 Poor

zhao

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice hotel, close to everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Denny

Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Nice hotel, clean, comfortable and good facilities
Stayed 1 night in Jun 2025

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to be close to shops. Friendly, helpful staff. Parking out the front was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Rajneil, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with undercover parking too (paid).
View from the west side of the building looking over Port Macquarie.
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, walking distance from everything you need
Stayed 3 nights in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here as it was within walking distance of the Glasshouse theatre. A couple of minutes walk to the theatre and a good selection of restaurants. We weren't aware that we had to pay for secure parking though, i object to paying for parking, luckily there was plenty of street parking.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Niel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All good, location is excellent.
Stayed 3 nights in May 2025

4/10 Poor

Ton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Seamus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In centre of port Macquarie so very convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good over night stop
Stayed 1 night in Apr 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot and comfortable stay.
Stayed 1 night in Apr 2025

8/10 Good

Julie D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay going north

Great hotel fo stay on way up north. Good onsite restaurant with very helpful staff. Charlotte looked after us very well and meal was delicious. Easy under cover parking and a very comfortable room and bed. Close to beach and shops. We enjoyed our stay
Stayed 1 night in Apr 2025

6/10 Okay

Gheed

Travelled with family and small children
Disliked: Cleanliness
Good customer service and quiet, safe property which is conveniently located. However, the rooms were below average for a 4 star hotel, in terms of cleanliness, views, and quality of furniture and amenities (which require an upgrade).
Stayed 3 nights in Apr 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Stayed 1 night in Apr 2025

6/10 Okay

Oto

Stayed 1 night in Apr 2025