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Laguna Hotel

4.0 star property

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Photo gallery for Laguna Hotel

Daily cooked-to-order breakfast for a fee
Premium bedding, in-room safe, desk, blackout curtains
Front of property
Meeting facility
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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Section 136 Allotment 8, Waigani Drive, Port Moresby, 0121
  • Place, Hubert Murray Stadium
    ‪19 min walk‬
  • Place, University of Papua New Guinea
    ‪2 min drive‬
  • Place, Parliament House
    ‪3 min drive‬
  • Airport, Port Moresby (POM-Jackson Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Premium bedding, in-room safe, desk, blackout curtains

Executive Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Laguna Hotel

This hotel features 3 restaurants, 2 outdoor pools, and 5 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a poolside bar, and a 24-hour business center are onsite.
Laguna Hotel offers 60 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Laguna Hotel, you'll be within walking distance of Hubert Murray Stadium. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine at La Cafe, one of the property's 3 restaurants and 5 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Just a 2-minute drive from Hubert Murray Stadium and a few minutes from Parliament House
  • Free airport shuttle service
Laguna Hotel offers its guests 2 outdoor swimming pools and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Laguna Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Port Moresby hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
La Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle (surcharge) up to 2 km
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: PGK 50 to 150 for adults and PGK 40 to 150 for children
  • 3 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • La Cafe

Things to do

  • 2 outdoor pools
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (538 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PGK 150 per night.
  • Cribs (infant beds) are available for PGK 100 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PGK 50 to 150 for adults, and PGK 40 to 150 for children
  • Crib (infant bed) fee: PGK 100 per night
  • Rollaway bed fee: PGK 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Laguna Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
The extra bed available in all rooms is only suitable for a child.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Laguna Hotel Port Moresby
Laguna Port Moresby
Laguna Hotel Hotel
Laguna Hotel Port Moresby
Laguna Hotel Hotel Port Moresby

Laguna Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 42 reviews
Rating 8 - Good. 20 out of 42 reviews
Rating 6 - Okay. 9 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

convenient and clean

never fixed the balcony lock which was supposed to be mandatory for safety meal orders were not followed on four separate occasions room comfortable and kept clean pleasant and helpful staff
Verified

6/10 Okay

Edward

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Went to check in prepared with confirmation number and booking email but front office staff were clueless, said there was no booking, had no idea about Wotif. Took 20 minutes for them to find a senior manager and be directed to get a room prepared. Once in the room, the facilities were fine and the room was quite reasonable but front office staff need a lot of training, especially given the competitive market for accommodation in Moresby these days.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were brilliant
Stayed 2 nights in Jun 2020
Verified

8/10 Good

Teejay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room kept well and overall the stay was good. Kids enjoyed the pool
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Goini Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, especially the food, the kitchen
Stayed 1 night in Oct 2019
Verified

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are helpful and nice. Facilities are good. Hood food
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Yuchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方便

還不錯
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn't stayed here before but decided to give it a try. It's generally a nice facility but has more potential. The balcony seeemd a bit pointless with no furniture and a view only out onto a schoolyard. The gym is part of the country club that shares the compound and looked to be a good one. I was happy to see a ramp to reach the lobby, but rooms on the upper floor require hauling luggage up and down stairs. The staff were very friendly and generally helpful, The biggest annoyance was the need to order breakfast from a (limited) menu during the week, which slowed things down a good bit. That said, the Mee Goreng was really good and filling. The restaurant feels like an afterthought -- other than the tables and chairs, there's not really anything that sets it apart from the rest of the lobby. The free shuttle to Vision City was handy and punctual.
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little known Gem in Port Moresby.

The Laguna Hotel is a good value hotel conveniently located to the Commercial district of Gordons and Vision City shopping centre. Airport transfers are offered in a near new and well maintained van. The restaurant is OK, the rooms are very clean and comfortable, and the Gym (part of the associated "Country Club") is the best I have seen in any hotel. Security is excellent, and the staff are very friendly and capable. WiFi is free, but in some rooms the signal is poor. Luckily, the public areas, especially around the main pool, usually has a good signal. I have stayed here a few times now, and have always the same good quality experience.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Daran

Liked: Cleanliness, staff & service, room comfort

Reasonable place, excellent staff

Airport transfers worked really well but check in a bit clunky as couldn’t find my reservation. Staff were excellent though - they moved me to another room when I complained about the WiFi. Concierge service also went the extra mile. Food in restaurant was excellent, plenty of choice and good quality. Rooms were huge and bed comfortable- slept 10 hours straight through
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Too far from City meaning lots of Taxis which puts the cost of staying at the hotel at a higher rate than it's worth. They could arrange a free drop-off and pick-up point in the city at regular stated times, say every 2 or 3 hours. It doesn't need to be every hour.
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

George

Liked: Cleanliness, staff & service, room comfort
It was a nice room and nice place to stay in. The food was good but the WiFi did not work in my room and the pool does not look clean to swim in. Almost green and a film sitting on the surface of the water.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Puerto Moresby

Muy buena atención y amabilidad de su personal.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, close to airport with great pool, comfortable room, nice cafe and helpful staff.
Verified

2/10 Terrible

EdwardLucy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay

The issues started the moment we arrived. They had the wrong room type and they tried to put us in a room which was different from the one we had paid for. When we arrived to our room they had put in a spare bed that we did not request. This spare mattress smelt like a mixture of damp and mould, it then stunk up the whole room and we had to get the lady to remove it. There were no toiletries apart from a bottle of shampoo. We booked the room for 2 people, yet there was only one packet of coffee and 4 sugars and no milk. The glasses in the bathroom were dusty and had rings on the plate it was placed on. You could tell it had not been cleaned for a while. We wanted to go out for a swim and the pool was not clean, there were no ashtrays around or a nice relaxing place to just sit and have a smoke, apart from standing around the rubbish bins. The food could have been better also. For such an expensive price you would think that the food would be great, yet it was a huge let down. Some were uncooked, overcooked and just no flavor. The place looked amazing, but that was just it. Sounded nice, looked nice, BUT WAS FAR FROM NICE.
Stayed 1 night in Apr 2018
Verified

2/10 Terrible

Yuchen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

巴布亞航空延誤兩天飛行，導致已付款訂好的飯店無入住，希望可以改期入住

您好， 我們於2018年4月7日 週六由高雄飛香港轉巴布亞紐幾內亞航班 應於4月8日到達 Port Moresby 入住Laguna Hotel 。 但4月7日飛機固障延誤飛行，今天4月8日仍然無法飛行，以至於延誤入住飯店時間。 因飛機故障不能順利成行，實非我們所願，希望原本預定的3晚房間能夠幫我們改期到5月份再入住。 期盼您能為我們跟 Laguna Hotel 協調爭取。 謝謝您，感激不盡！ Kind regards HUANG YUCHEN
Verified

8/10 Good

clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location and great service

Great service, a large comfortable room all the staff are very pleasant and helpful and the restaurant food is world class. A great place to stay.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Verified traveller

So so .ok
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

excelent hotel and localitation

great hotel to be in PNG - Port Moresby -. They've to improve the service, we needed to change the room 2 o 3 times for difference issues (air conditioned, hot water, etc..)
Stayed 3 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

t

Very pleasant hotel with all facilities but has faults - staff badly need training, chefs need to know how to serve hot dishes hot - did not have a hot breakfast once, the food warmers were never turned on - room staff continued to forget either towels or soap or coffee and tea replacements
Stayed 10 nights in Jul 2017
Verified

8/10 Good

chin wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good to stay and place are nice too

very comfortable to stay .. and near shopping mall
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory for my stay
Stayed 3 nights in Jun 2017
Verified

8/10 Good

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in lush, practical and safe setting

Always relaxed to arrive and be taken care of, from the concierge to housekeeping and room service. The prawn cocktail excelled, the pool was wonderful and the room comfortable, especially the king size bed, with its mattress and pillows. Good free Wifi and TV. Free shuttle to/from airport and Vision City Mall nearby. Reception arranged other transportation to other sites. This time stayed 8 nights and looking forward to the next stay soon.
Verified

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities

No many people present.

Average hotel experience. Food presentation and content poor.
Verified

6/10 Okay

Dominic

OK Laguna

OK