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Grand Hotel and Casino

4.0 star property

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Photo gallery for Grand Hotel and Casino

Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Deluxe Room, Harbour View | Terrace/patio
Presidential Suite
Panoramic Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Lini Highway, P.O Box 3061, Port Vila, Efate
  • Place, Port Vila Market
    ‪3 min walk‬
  • Place, Independence Park
    ‪6 min walk‬
  • Place, Parliament House
    ‪8 min walk‬
  • Airport, Port Vila Airport (VLI)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View

Deluxe Room, Harbour View

8.0 out of 10
Very good
(4 reviews)
  • Harbour view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Harbour View Room

Harbour View Room

Harbour View Room

8.8 out of 10
Excellent
(12 reviews)
  • Harbour view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Harbour View

Suite, Harbour View

Suite, Harbour View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Harbour view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse Suite

Presidential Suite

Penthouse Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Grand Hotel and Casino

Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, coffee/tea in a common area, and 24-hour room service.
Grand Hotel and Casino offers 74 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel and Casino. During your stay, you're just a quick walk from Port Vila Market. Free WiFi in public areas, 2 bars, and an outdoor pool are available.
  • Free WiFi
  • Enjoy ocean views while dining at Crystals Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Iririki Island and 3 minutes by foot from Port Vila Market
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Grand Hotel and Casino. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Port Vila hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Hemisphere Lounge Bar - Overlooking the ocean, this cocktail bar serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VUV 2,600 for adults and VUV 1,300 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VUV 3500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VUV 2600 for adults and VUV 1300 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Rollaway bed fee: VUV 3500.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Grand Hotel and Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Grand Hotel and Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 601 reviews
Rating 8 - Good. 276 out of 601 reviews
Rating 6 - Okay. 92 out of 601 reviews
Rating 4 - Poor. 22 out of 601 reviews
Rating 2 - Terrible. 9 out of 601 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the best hotel in town!
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Michal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No communication at all.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,very central to everything ,spacious rooms and lovely staff.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful property
Stayed 5 nights in Sep 2023
Verified

8/10 Good

Vikas

Liked: Cleanliness, staff & service, amenities
Good location and courteous staff.
Stayed 12 nights in Nov 2022
Verified

10/10 Excellent

Susie

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. The staff were amazing!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Milind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. The staff were very friendly and helpful.
Stayed 5 nights in Nov 2023
Verified

8/10 Good

david samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Exchange rates are better in town
Stayed 8 nights in Aug 2024
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, comfortable enough and lovely, helpful staff.
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great views
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management were excellent
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet waterfront property with very friendly staff and great views.
Stayed 8 nights in Nov 2023
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service
The place is a little dated but staff and food were fantastic
Stayed 10 nights in Jun 2023
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the close proximity to town and hospital. Great pool for early morning swims.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.
Stayed 10 nights in Sep 2023
Verified

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay although the after effects of the two cyclones were still visible
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of Port Vila. Clean, quiet, and safe. Wonderful restaurant downstairs. Staff was helpful and nice.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

J Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Nice!

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Phillipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & location
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Yamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place
Stayed 6 nights in Dec 2023
Verified

8/10 Good

faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Central location within walking distance of town.

Good location and overall a pleasant stay. A bit of general moaintenance needed especially in bathrooms.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staffs
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Ankica

Hotel location works for the market & shops further up in town. Hotel is ok for an overnight transfer wouldn’t suggest staying for a ‘holiday’.