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Tropicana Lagoon Apartments

3.5 star property

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Photo gallery for Tropicana Lagoon Apartments

Exterior detail
Delightful Waterfront Studio
Aerial view
Lobby sitting area
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Efate
  • Place, Erakor Lagoon
    ‪13 min walk‬
  • Place, University of the South Pacific
    ‪2 min drive‬
  • Place, Independence Park
    ‪4 min drive‬
  • Airport, Port Vila (VLI-Bauerfield)
    ‪10 min drive‬

Room options

View all photos for Delightful Waterfront Studio

Delightful Waterfront Studio

Delightful Waterfront Studio

  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Tropical 2-Bedroom Apartment

Tropical 2-Bedroom Apartment

Tropical 2-Bedroom Apartment

  • 96 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About this property

Tropicana Lagoon Apartments

Family-friendly fun on the beach, with outdoor pool
At Tropicana Lagoon Apartments, relax by an outdoor pool or hit the private white sand beach where you can enjoy kayaking.
Tropicana Lagoon Apartments offers 23 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Tropicana Lagoon Apartments. During your stay, you're just a quick walk from Au Bon Marché Korman. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a beachfront location while dining at LAGOON Restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, free grocery shopping service, and supervised childcare
  • Onsite recreation includes a private beach, rowing/canoeing, and kayaking
  • Within a 15-minute walk of Au Bon Marché Korman and Erakor Lagoon
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Have fun in the sun at Tropicana Lagoon Apartments with summer activities like kayaking and rowing/canoeing.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available.

This 3.5-star Port Vila hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.
LAGOON Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • LAGOON Restaurant

Things to do

  • Kayaking
  • Library
  • Outdoor pool
  • Rowing/canoeing

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 6 buildings
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VUV 3351.8 per night.
  • Cribs (infant beds) are available for VUV 1000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1000.00 (one-way), (from 2 to 10 years old)
  • Crib (infant bed) fee: VUV 1000.0 per day
  • Rollaway bed fee: VUV 3351.8 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Tropicana Lagoon Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Tropicana Lagoon
Tropicana Lagoon Apartments
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Port Vila
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila
Tropicana Lagoon Apartments Hotel
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Apartments Hotel Port Vila

Tropicana Lagoon Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 137 reviews
Rating 8 - Good. 54 out of 137 reviews
Rating 6 - Okay. 21 out of 137 reviews
Rating 4 - Poor. 10 out of 137 reviews
Rating 2 - Terrible. 5 out of 137 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location. I would be very happy to stay there again in the future!
Stayed 2 nights in Sep 2025

8/10 Good

Frances

Stayed 7 nights in Sep 2025

10/10 Excellent

Te Hiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Port Villa

Fantastic outdoor facilities, beautiful spot to enjoy the sunset by the water. Rooms were clean and comfortable.
Stayed 2 nights in Sep 2025

4/10 Poor

Wade

Business traveller
Disliked: Property conditions & facilities
Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.
Stayed 3 nights in Aug 2025

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new. Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit. We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none. The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting. Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles. We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana. Getting a bus to and from Tropicana was very easy. We had the best family holiday in Vanuatu, just not at Tropicana.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jimson

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
Stayed 5 nights in Jul 2025

2/10 Terrible

Andrew O

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed terrible dogs bark all night room dirty smells like a swamp in that area
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Aaron

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Frank Murray

Liked: Cleanliness, amenities, property conditions & facilities
A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shannon

Stayed 1 night in May 2025

6/10 Okay

Sonia, Coral Gables

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.
Stayed 4 nights in Apr 2025

4/10 Poor

Loren

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeniffer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good location and nice views
Stayed 6 nights in Nov 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Stayed 3 nights in Apr 2024

8/10 Good

Evelyn, Mooloolah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Stayed 5 nights in Feb 2024

6/10 Okay

Nathan

Stayed 1 night in Jan 2024

8/10 Good

Lindy Jane

Travelled with family
Liked: Cleanliness, amenities
Stayed 10 nights in Dec 2023

8/10 Good

Vesna

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Stayed 10 nights in Jun 2023

6/10 Okay

Andrew, Bushland Beach

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Stayed 10 nights in Jun 2023

8/10 Good

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.

8/10 Good

Alban Ah Chay Khinchow

Travelled with family and small children
Liked: Cleanliness, staff & service
This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Stayed 7 nights in Apr 2023

2/10 Terrible

Liz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
Stayed 3 nights in Feb 2023