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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking
Free daily self-service breakfast
Property amenity
Meeting facility
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
2300 Willowcreek Rd, Portage, IN, 46368
  • Place, Founders' Square Park
    ‪2 min drive‬
  • Place, Indiana Dunes National Park
    ‪5 min drive‬
  • Place, Portage Lakefront Beach
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Double Room, 2 Queen Beds, Non Smoking

Double Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed, Nonsmoking

1 Queen Bed, Nonsmoking

1 Queen Bed, Nonsmoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Nonsmoking, Accessible

1 King Bed, Nonsmoking, Accessible

1 King Bed, Nonsmoking, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 3
  • 1 King Bed

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Lobby
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3.6 out of 5, Good, 1,005 reviews
The price is €76
includes taxes & fees
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About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of Indiana Dunes National Park
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a picnic area are onsite.
Quality Inn & Suites offers 52 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of East Branch. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a meeting room, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 3.7 mi (6 km) from Indiana Dunes National Park and 11.2 mi (18.1 km) from Deep River Water Park
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.
Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Portage
Quality Inn Portage
Comfort Hotel Portage
Portage Comfort Suites
Comfort Inn Portage Hotel
Portage Comfort Inn
Quality Portage
Quality Inn & Suites Hotel
Quality Inn & Suites Portage
Quality Inn & Suites Hotel Portage

Reviews

Quality Inn & Suites Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 200 out of 881 reviews
Rating 8 - Good. 261 out of 881 reviews
Rating 6 - Okay. 197 out of 881 reviews
Rating 4 - Poor. 116 out of 881 reviews
Rating 2 - Terrible. 107 out of 881 reviews

Reviews

4/10 Poor

Alyssa

Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom, quiet. Nice helpful staff
Stayed 1 night in Jul 2025

2/10 Terrible

Dennis

Very old and smells of mildew. The smell was terrible!
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

mark

Disliked: Staff & service, property conditions & facilities
Probably the worst hotel stay in my life. Miserable miserable MISERABLE front desk personnel. Rude and massively incompetent. Whoever is running this place ought to be ashamed of themselves for not training anybody on anything. They were rude and clearly hated having to lift a finger to do anything. Simply awful. Great job by the GM. Totally has no pride whatsoever in operating this enterprise. I mean that was like straight out of sitcom. It was actually hard to believe.
Stayed 3 nights in Jul 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What we liked, it was easy access to the highway. The room presentation was clean & had full amenities. The breakfast was acceptable, the coffee was lousy. The water pressure was good in the shower. What we didn't like. We were standing in ankle deep soapy water in the shower. We left our recommendations in the room and at the desk. Room 106
Stayed 1 night in Jul 2025

6/10 Okay

Yesenia

Could be cleaner.
Stayed 1 night in Jul 2025

8/10 Good

Mona

Stayed 1 night in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still needs updating
Stayed 1 night in Apr 2025

6/10 Okay

Ted

A/C did not work. Staff was very accommodating to get me a new room.
Stayed 1 night in Jun 2025

6/10 Okay

Jannine

Travelled with partner
Disliked: Amenities
No Thank you ! Please work on customer service & cleanness of bathrooms
Stayed 1 night in Jun 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Janet

Travelled with family
Friendly staff. The bathroom floor felt sticky. Made us wonder what the spots on the carpet might be. Cleanliness a bit sketchy but comfortable sleep.
Stayed 1 night in Jun 2025

6/10 Okay

Guilherme

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Diane

Liked: Cleanliness
Did not care for the abruptness of the night clerk who told me there were no public bathrooms. But the room was clean.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's getting better.

They have been Remodeling and improving the facility, but need to continue. Looks nice, but there are obvious flaws still. The breakfast left something to be desired though.
Stayed 1 night in Apr 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

stephanie

Stayed 1 night in Apr 2025

8/10 Good

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't go back
Stayed 1 night in Mar 2025

10/10 Excellent

CHARLES

Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

A very nice and clean hotel
Stayed 3 nights in Mar 2025