Comfort Inn Portales

2.5 star property

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Photo gallery for Comfort Inn Portales

Property amenity
Free daily full breakfast
Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
223 W 2nd St, Portales, NM, 88130
  • Place, Blackwater Draw Museum
    ‪17 min walk‬
  • Place, Eastern New Mexico University
    ‪3 min drive‬
  • Place, Al Whitehead Field
    ‪3 min drive‬
  • Airport, Clovis, NM (CVN-Clovis Municipal)
    ‪35 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Portales

This smoke-free hotel features a fitness center, a 24-hour business center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and multilingual staff assistance.
Comfort Inn Portales offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn Portales. During your stay, you're just a quick walk from Portales Public Library. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Blackwater Draw Museum and a few minutes from Al Whitehead Field
WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Comfort Inn Portales. Free self parking is available.

This Portales hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 1951
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Portales
Hotel Portales Inn Portales
Portales Portales Inn Hotel
Hotel Portales Inn
Portales Inn Portales
Portales Portales
Plus Portales Inn Hotel
Portales Inn Portales
Portales Inn Hotel Portales
Comfort Inn Hotel
Comfort Inn Portales
Comfort Inn Hotel Portales
Best Western Plus Portales Inn

Comfort Inn Portales Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 419 reviews
Rating 8 - Good. 93 out of 419 reviews
Rating 6 - Okay. 28 out of 419 reviews
Rating 4 - Poor. 11 out of 419 reviews
Rating 2 - Terrible. 9 out of 419 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Rachael

Stayed 4 nights in Nov 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
The clerk who checked is in, I think her name was Mandala. I'm so sorry if i spelled that wrong. She was just lovely
The sweetest hotel clerk took our picture in the hotel lobby. She was so kind. Loved our stay
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and very quiet
Stayed 3 nights in Nov 2025

10/10 Excellent

Josefina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great. Clean room, updated, comfortable beds. Coffee in room and fridge and microwave. Free parking, great outdoor lighting in parking area.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara, Amarillo

Travelled with family
Liked: Cleanliness, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Keisha

Stayed 1 night in Nov 2025

4/10 Poor

Dan

Stayed 5 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Nov 2025

10/10 Excellent

Leticia

Stayed 1 night in Oct 2025

10/10 Excellent

Andreanna

Room clean and bright
Stayed 1 night in Nov 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Oct 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Oct 2025

4/10 Poor

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ac fan was so noisy you could not sleep with it on only reason i stay is to sleep. it was terrible had to turn off just to get very little sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean, only thing is water pressure in shower is very low. Staff is always very nice and helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area was safe, rooms clean and comfortable. Breakfast was decent. Staff was very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Erika

Stayed 1 night in Sep 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly; the lobby and common areas were clean and nicely decorated; the bed was comfortable; and the location is convenient. It was a bit noisy on the 2nd floor, but not disturbingly so. Teens being teens. :) Breakfast was fresh most of the time. The sausage and biscuits looked to be leftovers by my 3rd day. Overall, it was a pleasant stay. And reasonable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kory

Stayed 1 night in Sep 2025

10/10 Excellent

Lonnie, Clovis

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Amenities
Very clean with nice friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Lizbeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again!
Stayed 1 night in Aug 2025