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Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Lobby sitting area
Creator video
Electric vehicle-charging station
Free daily continental breakfast
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11938 NE Airport Way, Portland, OR, 97220
  • Place, Leatherman Factory
    ‪3 min walk‬
  • Place, Copper Mountain Property
    ‪10 min walk‬
  • Place, Cascade Station
    ‪15 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Queen Suite

  • Sleeps 2

View all photos for King Suite

Desk, blackout curtains, soundproofing, iron/ironing board

King Suite

  • Sleeps 2

View all photos for Accessible King Room with Bathtub

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible King Room with Bathtub

  • Sleeps 2

View all photos for Accessible King Room with Roll in Shower

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible Two Queen Room

  • Sleeps 4

Business King Suite

  • Sleeps 2

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Comfort Suites Portland Airport
  • Hot tub
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  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is €88
includes taxes & fees
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Comfort Suites Portland Airport

About this property

Best Western Plus Portland Airport Hotel & Suites

Hotel in Portland with a 24-hour fitness center and free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Best Western Plus Portland Airport Hotel & Suites. During your stay, you'll be close to Cascade Station. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a 24-hour business center, meeting rooms, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Mt Hood Community College - Maywood Park Campus and 13 minutes from Oregon Convention Center
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Portland Airport Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Portland Airport Hotel & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Portland Airport
Holiday Inn Express Portland Airport
Portland Airport Holiday Inn Express
Holiday Inn Express Portland Airport Hotel
Best Western Plus Portland Airport Hotel
Best Western Plus Portland Airport
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Best Western Plus Hotel
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Best Western Plus Portland Airport Hotel & Suites Hotel Portland

Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Liv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very warm, welcoming and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Oct 2025

2/10 Terrible

Estella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
will not stay there aging, terrible overall, Truck window got smashed and laptop stolen, parked right by front door. When approached Manager about the issue, she was rude and completely unapproachable. Do a lot of travel for Business, but will never stay here again. Definitely do not recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katrina, Kodiak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and we had a great time. Breakfast was delicious. The room was comfortable and clean. Shower had good water pressure. We watched our favorite shows on the smart tv. Staff were all super friendly and helpful. We took the shuttle to the airport and she drove us safely and on time. Overall, this hotel is a fantastic value and a safe and comfortable place to stay near the airport.
Stayed 1 night in Oct 2025

4/10 Poor

Chelsea

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Black mold in shower and the whole room reeked of cigarette smoke. It was about average in terms of cleanliness overall but the smell of the cigarettes just overwhelmed everything. Room is dated and nothing special. Won’t stay again.
Stayed 2 nights in Oct 2025

4/10 Poor

Autumn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very friendly but there were some pretty major facility issues that means we should not have charged for our stay. Our fridge didn't work and we had to throw most of our groceries away after the first night(about$30 worth). We told the front desk and they said they'd replace it or fix it. Same broken fridge when we came back the second night with food/drinks we needed kept cool (another $20). On top of that, the water was turned off for party of the day and even 6 we went to shower that night, the tub turned brown. Two really major issues that matter more than almost anything else besides a clean bed were non-existent for our stay and yet we still had to pay the bill. That's not right.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Oct 2025

10/10 Excellent

Liliana

Stayed 1 night in Oct 2025

2/10 Terrible

Sam

Stayed 4 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late evening - staff was extremely nice and gave a lot of suggestions on places to visit while in the area and even on the coast to where I was heading next. Room was very nice, bed was comfy, plenty of parking, lots of options for breakfast. Nice place to stay if you need a place to crash by the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Liz

Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The room was spacious and clean. The area was quiet and felt safe. It was close to the airport and other amenities. Can't wait to visit Portland again, and we will definitely be staying here again!
Stayed 4 nights in Oct 2025

8/10 Good

Anna

Stayed 2 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Raul Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lorie

Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I always stay here when visiting Portland.

This property always exceeds my expectations.
Stayed 2 nights in Oct 2025

10/10 Excellent

felicidad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!!
Stayed 1 night in Sep 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

4/10 Poor

Sunil

Travelled with family
Not a great experience. As soon as you walk in, even with a prepaid booking, they want to charge $100 for "incidentals" which is refundable. Don't even provide water for drinking. Breakfast was probably below average.
Stayed 1 night in Sep 2025