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Hampton Inn & Suites Portland West

2.5 star property

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Photo gallery for Hampton Inn & Suites Portland West

Interior detail
Lobby
Suite, 1 King Bed, Accessible | Living area
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pool
  • Laundry

Explore the area

View in a map
1210 Brighton Ave, Portland, ME, 04102
  • University of New England
    ‪4 min drive‬
  • Thompson's Point
    ‪7 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Refrigerator

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator

Minibar

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,547 reviews
The price is €133
includes taxes & fees
20 Oct - 21 Oct
Tru by Hilton Portland Airport Area

About this property

Hampton Inn & Suites Portland West

Hotel in Portland with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Hampton Inn & Suites Portland West offers 86 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Portland West. During your stay, you'll be within walking distance of Happy Wheels Skate Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Thompson's Point and 7 minutes from Maine Mall
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Portland West offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 506 square feet (47 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Portland West also features a terrace, laundry facilities, and a convenience store. Free self parking is available.

This Portland hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 506 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's Hilton App mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton App mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Portland West
Hampton Inn & Suites Portland West Hotel
Hampton Inn & Suites Portland West Portland
Hampton Inn & Suites Portland West Hotel Portland

Reviews

Hampton Inn & Suites Portland West Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 567 reviews
Rating 8 - Good. 137 out of 567 reviews
Rating 6 - Okay. 49 out of 567 reviews
Rating 4 - Poor. 14 out of 567 reviews
Rating 2 - Terrible. 19 out of 567 reviews

Reviews

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jun 2025

10/10 Excellent

STEVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility was in great shape. The staff were outstanding. Overall wonderful experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Clean hotel. I would stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Munachiso

Liked: Staff & service, amenities, property conditions & facilities
Location was perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient location, the breakfast was good, the rooms and main areas where clean. I would stay here again if I'm ever in the areas again.
Stayed 2 nights in May 2025

10/10 Excellent

Jill, Crestwood

Stayed 1 night in May 2025

10/10 Excellent

Timothe

Stayed 2 nights in May 2025

8/10 Good

Joseph, Brooklyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was very good, and felt safe. Staff were very friendly and hospitable. A very clean and well kept property with an updated mini gym. The bathroom shower is modern with amenities. Breakfast is a minimalist buffet style (with waffle machines) and coffee was meh. Plenty of parking spaces. Wifi problems will occur if you need to do business using a secured network computer with security software but the front desk is helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Allen

Stayed 4 nights in May 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Erin

Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great room very clean with good amenities. Check in was easy. The rooms Were quiet. The pool Was not open until 4pm even though it says it’s open all day. The woman we asked at front desk was not the friendliest and gave an attitude when we asked about the pool.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Very average stay

Upon arrival reception initially couldn’t find my booking, but then said to check at breakfast the next morning as we might have to change rooms after the 1st night as they were getting busy…despite me having booked a 2night stay 5 months ago. Breakfast was very average. We cleaned our own table both mornings before eating and items weren’t replenished promptly. It was really good that they had bins for recycling, however, these were all overflowing and not emptied during our stay. The coffee in the lobby was only warm in the morning. I mentioned this to reception who said we could microwave it. We have stayed in many Hampton Inn’s before but would not come back to this one.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was awesome. Excellent bed very comfortable. Pool was clean and nice gym as well
Stayed 3 nights in May 2025

4/10 Poor

Jill

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

I waited almost 15 minutes at the front desk to check in. And then they “couldn’t” find my reservation. But I was offered a king suite for the same. (Only good thing about the stay.) There was hair in the shower. The guests were loud and “partied” until 1am. No one answered the front desk. No towels in the pool area. Breakfast buffet was minimal. Will rethink staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, accommodating staff, clean room, and it was close to our family who lives in Portland. We will stay there again!
Stayed 3 nights in Apr 2025

8/10 Good

Coleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wayne, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel with all the amenities of a Hampton inn. Most of the desk staff is quite nice but some of the newer staff seem over worked and stressed making them seem annoyed and a bit cold. Also the coffee station is always cold and stale by evening hours.
Stayed 1 night in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer property. Everything is in pretty good condition
Stayed 1 night in Apr 2025