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Hampton Inn & Suites Portland West

2.5 star property

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Photo gallery for Hampton Inn & Suites Portland West

Interior detail
Lobby
Indoor pool
Exterior
Suite, 1 King Bed, Accessible | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
1210 Brighton Ave, Portland, ME, 04102
  • Place, University of New England
    ‪5 min drive‬
  • Place, Thompson's Point
    ‪7 min drive‬
  • Place, Maine Medical Center
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Minibar

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Refrigerator

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Portland West

Hotel in Portland with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Hampton Inn & Suites Portland West offers 86 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Portland West. During your stay, you'll be within walking distance of Happy Wheels Skate Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Thompson's Point and 7 minutes from Maine Mall
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Portland West offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 506 square feet (47 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Portland West also features a terrace, laundry facilities, and a convenience store. Free self parking is available.

This Portland hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 506 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's Hilton App mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton App mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Portland West
Hampton Inn & Suites Portland West Hotel
Hampton Inn & Suites Portland West Portland
Hampton Inn & Suites Portland West Hotel Portland

Reviews

Hampton Inn & Suites Portland West Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 358 out of 583 reviews
Rating 8 - Good. 140 out of 583 reviews
Rating 6 - Okay. 51 out of 583 reviews
Rating 4 - Poor. 15 out of 583 reviews
Rating 2 - Terrible. 19 out of 583 reviews

Reviews

8/10 Good

Wendy

Stayed 3 nights in Jul 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This Hampton was a little expensive, but the same great quality the chain has accustomed us to.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

10/10 Excellent

Lisandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I totally recommend
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best

Checked in. Room was unsatisfactory. Smelled badly and in need of repair. Front desk refused my request for a new room
Bug under broken shower trim
Torn roller shade
Wallpaper needs repair
Ceiling needs repair
Stayed 1 night in Jul 2025

6/10 Okay

Leslie, Potomac

Stayed 1 night in Jul 2025

10/10 Excellent

Timothe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The showers were large and very nice. The sink water faucet was good but in the corner and caused a lot of splashes of water on countertop. The room faced the interstate so it was very noisy and challenging to sleep.
Stayed 4 nights in Jul 2025

2/10 Terrible

Rebecca

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was friendly. The floor of the room was so dirty it turned my kids feet black several times. The washer was full of mold. My phone fell behind something and found mouse poop.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were booked into an handicap accessible room that was quite spacious. The beds were comfortable and it was convenient to the elevators. We were disappointed with the sticky floor, including the carpet. The bathroom, while huge, had a sliding barn-type door with a handle that pinched your fingers against the frame if you weren't extremely careful. The pool was nice, as was the breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, amenities
Terribly rude staff
Stayed 1 night in Jul 2025

10/10 Excellent

Rich

Travelled with family
Liked: Amenities
Everything was perfect! Quiet, clean, and affordable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in May 2025

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

david

Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown
Stayed 4 nights in Jun 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities
The hallway and room were not clean. We left rather than stay at this hotel. I cannot believe how much they charge per night based on the upkeep and quality.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jun 2025

10/10 Excellent

STEVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility was in great shape. The staff were outstanding. Overall wonderful experience.
Stayed 1 night in Jun 2025