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Hyatt House Portland Airport

3.0 star property

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Photo gallery for Hyatt House Portland Airport

Exterior
Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)
Meeting facility
1 bedroom, desk, laptop workspace, blackout curtains
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Windy's Corner
    ‪4 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Cascade Station
    ‪1 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hyatt House Portland Airport

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, self parking, and dry cleaning. Housekeeping is available on request.
Hyatt House Portland Airport offers 112 accommodations with coffee/tea makers and designer toiletries. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Hyatt House Portland Airport's great location gets high marks from our customers. During your stay, you'll be close to Cascade Station. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include 9 meeting rooms, laundry facilities, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort, spaciousness, and cleanliness
  • 13 minutes by car from Veterans Memorial Coliseum and 14 minutes from Moda Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 9 meeting rooms available. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Hyatt House Portland Airport. Parking is available for a fee.

This 3-star Portland hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Jawfish Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - This lobby lounge serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jawfish Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Hyatt House Portland Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 830 out of 1815 reviews
Rating 8 - Good. 431 out of 1815 reviews
Rating 6 - Okay. 278 out of 1815 reviews
Rating 4 - Poor. 134 out of 1815 reviews
Rating 2 - Terrible. 142 out of 1815 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ronald

Under construction lots of dust Had to run the water over five minutes to get hot water 😞
Stayed 2 nights in Feb 2026

2/10 Terrible

Randy

Business traveller
Disliked: Cleanliness, staff & service
I have stayed here before and was so impressed but wow did things change. The entire building is under construction and being torn apart. Construction noise all day long. Office relocated to an end conference room. Rooms were dirty and no service the entire three day stay. Room keys would only work one time so had to constantly get new ones. I have always recommended this place to friends going to Portland but wow will not be doing that and they definitely lost my business.
Stayed 3 nights in Feb 2026

6/10 Okay

sean m

Liked: Staff & service
W around 75 stays in 2025, this last one was the least enjoyable. Loud, toilet could barely flush, shower stayed cold even after running for 10mins *** Full disclosure, they are undergoing major renovations. Great hospitality staff, everyone is great but would like to acknowledge the following people who exceed the standard. GM Geoff (hope that's right) pleasant, capable problem solver. No issue is too big, no task is to minute. Witnessed him perform both with the same pleasant demeanor. Leads by example not by title. Front Desk - Rebecca knows her job, does it very well and is friendly and efficient Front Desk- Patricia friendly, professional yet no nonsense and consistent Front Desk, House keeping, auditor,- Diana the Swiss army knife of Sojourn. Is there anything she can't do? Always working and is the same the 1st hour or 12th hour of her shift, undeniably delightful. Security- Sean. Not reactive but proactive in keeping guest and their propertysafe. Thank you all
Stayed 1 night in Feb 2026

8/10 Good

Leroy

Stayed 1 night in Feb 2026

2/10 Terrible

Kenya

Business traveller
Disliked: Cleanliness, staff & service, amenities
Wasn’t aware of the remodeling. Inconvenient check in, dusty and dirty all throughout the hallways!! Room smelled. Horrible experience
Stayed 1 night in Feb 2026

4/10 Poor

Tommy

Travelled with family, Business traveller
Before booking, I should have considered the construction and remodeling happening at the hotel.
Stayed 1 night in Feb 2026

8/10 Good

Jill

Liked: Cleanliness, staff & service
Clean room, lots of space, good price
Stayed 1 night in Feb 2026

8/10 Good

Leroy

Stayed 1 night in Feb 2026

10/10 Excellent

Samuel

Stayed 3 nights in Jan 2026

6/10 Okay

Selarge Suranga John

.
Stayed 1 night in Jan 2026

2/10 Terrible

Leif

Stayed 2 nights in Feb 2026

10/10 Excellent

Ronald

Stayed 4 nights in Jan 2026

10/10 Excellent

Eduardo, Portland

Liked: Cleanliness
Disliked: Amenities
Super courteous and accommodating staff. The building is going through some renovations but it didnt bother us.
Stayed 1 night in Jan 2026

4/10 Poor

David Clifton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was ok at best, luke warm water no hot water, tge tub barely drained, the hotel is under major construction and it stinks!
Stayed 2 nights in Jan 2026

6/10 Okay

alahna

Stayed 2 nights in Jan 2026

2/10 Terrible

Pedro

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to formally complaint about the wrong information provided by Expedia, first of all the hotel was under construction and this was not informed in your website, even though the personnel in charge was very kind and helpful the amount of dust, the noise made by the workers and the fact that none of the commodities were available make a very unpleasant stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Stayed 4 nights in Jan 2026

8/10 Good

Tobi

Stayed 3 nights in Jan 2026

8/10 Good

Leroy

Stayed 1 night in Jan 2026

8/10 Good

Tobi

Stayed 2 nights in Jan 2026

10/10 Excellent

Jeremy

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 2 nights in Jan 2026

4/10 Poor

Smita

Stayed 1 night in Jan 2026

10/10 Excellent

Xiaoyan

Liked: Cleanliness, amenities, property conditions & facilities
一楼的房间不是很好、我还是喜欢三楼
Stayed 2 nights in Dec 2025

4/10 Poor

Antonio

Stayed 1 night in Jan 2026