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Portland Regency Hotel & Spa

3.5 star property

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Photo gallery for Portland Regency Hotel & Spa

Front of property
Creator video - submitted by IC
Deluxe Double Room
Lobby
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
20 Milk Street, Portland, ME, 04101
  • Place, Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Place, Merrill Auditorium
    ‪5 min walk‬
  • Place, Cross Insurance Arena
    ‪7 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(253 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

Portland Regency Hotel & Spa

Bayside hotel with a full-service spa and bars
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around Portland Regency Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body wraps, body treatments, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the comfy beds and spaciousness
  • Steps from Casco Bay and Fore Street Gallery
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Portland Regency Hotel & Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM.
Eighteen95 - This restaurant serves breakfast and brunch.
Armory Lounge - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1221 out of 1581 reviews
Rating 8 - Good. 232 out of 1581 reviews
Rating 6 - Okay. 92 out of 1581 reviews
Rating 4 - Poor. 23 out of 1581 reviews
Rating 2 - Terrible. 13 out of 1581 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location - walkable to everywhere. Helpful staff. Comfy rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary, Bridgewater

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean, beautiful room
Stayed 1 night in Nov 2025

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was exceptional, everyone was welcoming and made my stay extremely comfortable. There are areas where you can relax when you're not in your room. And also it's an amazing location as you're just steps away from all the restaurants, coffee houses, and shopping in Portland, Maine.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, no issues
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and friendly staff. The location couldn't be beat either. Very close to restaurants and shopping in a lively part of town.
Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean was very clean and provided all extras for our stay and then some. The hotel itself is beautiful and well kept while the staff goes above and beyond as always!
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2025

6/10 Okay

Angela, Bangor

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was good, but there was no white noise at night, and we could hear every little thing at night and in the early morning. The floor above us creaking, and the neighbors next door yelling at their children who were crying. Great location otherwise.
Stayed 1 night in Nov 2025

10/10 Excellent

LaDonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle was very helpful! Rooms were clean, very comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. Not spectacular, but the location cannot be beat.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great old school downtown hotefrom days gone by, clean very helpful staff,near the portland Me water front very large and comfy bed this hotel rocks.For sure would stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025

10/10 Excellent

Gerald

Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy, Boston

Stayed 1 night in Oct 2025

10/10 Excellent

kiona, roxbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room , converient , walking to dinner restaurant around
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberley

Liked: Cleanliness
Room was very nice. Super comfortable beds. Staff was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, as was the service. Great location in downtown, close to the water.
Stayed 1 night in Oct 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, great location - walk to everything
Stayed 3 nights in Oct 2025

2/10 Terrible

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was worn out and not clean. The staff unhelpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Francis

Stayed 2 nights in Sep 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was an excellent A1 experience. We arrived several hours after regular check in because of delayed flight, the front desk was ver nice. The driver picked us up at the airport quickly in a nice black suv, very clean. The driver was nice, friendly and professional, safe driver, the hotel check-in was very smooth. The hotel was clean and very pretty nice lounge and the food at Eighteen95 was outstanding.
Stayed 2 nights in Oct 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location was amazing - in walking distance to mostly everything we wanted to see. Airport shuttle was a great perk. Room and hotel itself were nice. The one downside was it was SO loud. You can hear everything outside, next door, above you, and in the hallways. We were woken up multiple times each night. While I know noise cannot be controlled outside the hotel should have better noise cancelling windows/doors so guests can have a good rest.
Stayed 3 nights in Oct 2025

8/10 Good

Kallie

Stayed 3 nights in Oct 2025