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Portland Regency Hotel & Spa

3.5 star property

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Photo gallery for Portland Regency Hotel & Spa

Terrace/patio
2 bars/lounges
Lobby
Deluxe Double Room
Gym

Popular amenities

Explore the area

Map
20 Milk Street, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪7 min walk‬
  • State Theatre
    ‪13 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(86 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(231 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Portland Regency Hotel & Spa

Historic hotel with a full-service spa and airport shuttle service
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around Portland Regency Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to aromatherapy, deep-tissue massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the comfy beds and spaciousness
  • 5 minutes by car from Thompson's Point and 9 minutes from Maine Mall
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Portland Regency Hotel & Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM.
Eighteen95 - This restaurant serves breakfast and brunch.
Armory Lounge - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1043 out of 1363 reviews
Rating 8 - Good. 210 out of 1363 reviews
Rating 6 - Okay. 75 out of 1363 reviews
Rating 4 - Poor. 23 out of 1363 reviews
Rating 2 - Terrible. 12 out of 1363 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night. Polite and friendly staff, clean room, comfortable bed, very clean bathroom and good time all around. Valet was quick and easy.
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fantastic hotel very accommodating Exceeded expectations near everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Stayed 1 night in Apr 2025

10/10 Excellent

Emily, Bangor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good restaurant, bar & lounge, & most importantly the room was impeccably clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Very gratious staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina, Midlothian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lots to see by walking and only 2 blocks from the wharf. Great dining options all around. Best place to stay!
Stayed 5 nights in Apr 2025

10/10 Excellent

Gregory E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

MOSHE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy location in downtown old port
Stayed 1 night in Apr 2025

10/10 Excellent

JAMIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having access to the gym and steam room! Location was perfect- it was quiet due to off-season and was easy to find parking in the area but I expect it would be harder in the summer. Right in the middle of town!
Stayed 3 nights in Apr 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Building could use some brightening but staff were wonderful and we understand it’s an old building. Love the spa and the location is key. We will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
The people were so friendly and helpful
Stayed 1 night in Apr 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great
Stayed 1 night in Apr 2025

8/10 Good

Gregory E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great location, transportation was an added bonus.
Stayed 3 nights in Apr 2025

6/10 Okay

Stephon

Travelled with partner
Liked: Cleanliness
I really enjoyed the close proximity to stores and restaurants. Most walking distance. Staffing were bland, nothing particularly special. We didn’t get any information on what’s going on around, nothing about the Easter brunch which we had to walk in and find on our own. I did not feel particularly safe there as nightly a sign was plastered that the doors would be locked for our safety. It’s a lot of entrances/exits that work some time but it’s obvious that someone could just walk in one of the doors and have access to the building. The feeling was exasperated when we were constantly asked if we had a room there at least that’s what we hope , as I’m sure we weren’t the only black people on the premises.. Hot tub was okay, steam room was nice . Did not try sauna. The walls are extremely thin. I heard a couple having intercourse and it sounded like they were in the room with us. Overall , would not come back .
Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that The hotel used to be an armory. All of the staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ippolita

Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our stay in Portland. No need for a car after we parked. Plenty of restaurant and shopping options right outside the door.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing hospitality from all staff. This is our second time staying here and we love the location!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so close to everything it is perfect! What a beautiful place to stay and the staff was beyond amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Aline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Stayed 3 nights in Apr 2025

8/10 Good

grace

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025