The Hotel Zags Portland

4.0 star property
VIP Access

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Photo gallery for The Hotel Zags Portland

Exterior detail
Lobby
Lobby sitting area
Outdoor dining
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
515 Southwest Clay St, Portland, OR, 97201
  • Place, Portland State University
    ‪1 min walk‬
  • Place, Portland Art Museum
    ‪4 min walk‬
  • Place, Arlene Schnitzer Concert Hall
    ‪4 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed, Mobility Accessible (City)

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed (Garden)

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Zags)

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Room, 2 Queen Beds, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed (City)

8.8 out of 10
Excellent
(63 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible (City, Roll-in Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Hotel Zags Portland

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
The Hotel Zags Portland offers 174 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Hotel Zags Portland. During your stay, you're just a quick walk from Portland State University. Free breakfast, free WiFi in public areas, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Portland State University and 6 minutes by foot from Portland Art Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Hotel Zags Portland offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 2740 square feet (255 square meters) and includes conference space. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Hotel Zags Portland. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Portland hotel.

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.
PLS on Sixth - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • PLS on Sixth

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,740 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 45.00 per accommodation, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges per-night fees for additional included amenities.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modera
Hotel Modera Portland
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Hotel Zags
Zags Portland
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Portland The Hotel Zags Portland Hotel
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Hotel The Hotel Zags Portland
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Hotel Zags Portland
Zags
Hotel Modera
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The Hotel Zags Portland Portland
The Hotel Zags Portland Hotel Portland

The Hotel Zags Portland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1033 reviews
Rating 8 - Good. 215 out of 1033 reviews
Rating 6 - Okay. 115 out of 1033 reviews
Rating 4 - Poor. 49 out of 1033 reviews
Rating 2 - Terrible. 37 out of 1033 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Timothy Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast could have a slightly better offer in terms of variety. I understand and appreciate that it is free however if you offer it should have a bit more variety. The room was good but could hear a lot of noise from the room next to us and above us
Stayed 3 nights in Dec 2025

8/10 Good

Nyla

Stayed 1 night in Jan 2026

10/10 Excellent

Cairon

Stayed 3 nights in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Super helpful and kind staff. Room was just right. Hotel offerings were great and atmosphere very cool. Set in the heart of Portland, within walking to everything!
Stayed 1 night in Jan 2026

6/10 Okay

keyde

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was very clean. It’s advertised as family friend and it was, the free arcade and games was perfect for my kids but unfortunately the room was very small for a family. I was also not aware I would have to pay extra $20 for parking and $30 for amenities which are usually included in the price of the room, anyhow breakfast was part of the extra charge and their “continental breakfast” was horrible! I hade stayed at a holiday inn the night previous and they had an amazing spread compared to this place that had muffins cereal and milk… anyways I would not recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Julius Elmore

Liked: Cleanliness, amenities, property conditions & facilities
Many amenities that were worth the stay
Stayed 2 nights in Jan 2026

10/10 Excellent

eduardo

Stayed 3 nights in Jan 2026

6/10 Okay

shannon

Liked: Cleanliness, staff & service
Disliked: Amenities
The room had no water cups but $8 bottles of water. The listing said free bottled water. This was a handicap room. We had noticed cups and water in the lobby. Someone with mobility issues should not have to go all the way down to the lobby to get a cup for water to take their medications with. The bed needed to be about 4-6 inches taller. Even the furniture in the lobby was low to the ground. Ok for kids but not adults. The bagels were hard and the coffee bitter for the continental breakfast. Staff was friendly.
Stayed 1 night in Jan 2026

6/10 Okay

Sierra

Stayed 4 nights in Dec 2025

10/10 Excellent

Donald, Salem

Travelled with partner
Liked: Cleanliness, property conditions & facilities
VERY friendly staff; EXCELLENT room!
Stayed 1 night in Jan 2026

8/10 Good

Nyla

Stayed 1 night in Jan 2026

8/10 Good

Nadia

Stayed 3 nights in Jan 2026

10/10 Excellent

Shashank

Stayed 1 night in Dec 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Layout of room was odd No coffee maker in room, limited amenities in room, but room was clean and in good condition. No cups at all in room. Great location for event at Keller Auditorium. Parking was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Nyla

Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Welcoming and warm staff, great amenities and lots of fun extras!
Stayed 2 nights in Dec 2025

6/10 Okay

Kathleen

Travelled with family
Front Desk Staff was really pleasant. The hot water didn't work in our sink, and the bar staff was not friendly or knowledgeable.
Stayed 2 nights in Jan 2026

6/10 Okay

Chih Wei

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
You said: Can I say The location is good, and the staff are friendly. The bedroom I stayed in was fine, but the bathroom was not clean. There were black spots (which looked like mold or stains) and a dead bug on the shelf below the sink. The shelf also looked dusty, so I did not use the towels stored there. I informed the front desk on the first night of my stay and requested that housekeeping clean the bathroom. I even texted them photos of the sink. However, the only thing that was done the next day was that the trash can was emptied. This was very disappointing. I think a 4 star hotel should be much better than this. ChatGPT said: Yes—you can say that, and it’s clear, but if this is for a hotel review or a complaint, it will sound more polished and effective with a few small edits. Here’s a refined version that keeps your meaning and tone but reads more professional and balanced: The location is good, and the staff are friendly. The bedroom I stayed in was fine; however, the bathroom was not clean. There were black spots (which appeared to be mold or stains) and a dead bug on the shelf below the sink. The shelf also looked dusty, so I did not feel comfortable using the towels stored there. I informed the front desk on the first night of my stay and requested that housekeeping clean the bathroom. I also texted photos of the sink as requested. Unfortunately, the only action taken the following day was that the trash can was emptied. This was very disappointing. I expect
Stayed 3 nights in Dec 2025

6/10 Okay

Delia

Liked: Staff & service, property conditions & facilities
Ease of check in was great. Pre ordered items not in room at arrival.
Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room, friendly staff upon arrival, great food.
Stayed 1 night in Dec 2025

10/10 Excellent

Stclaire

Stayed 1 night in Dec 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Zags Portland was genuinely wonderful, especially during a time when comfort and ease mattered most to us. The parking alone deserves a shoutout. It was fantastic and completely comped for us since we were in town for a medical procedure at OHSU, which removed a huge layer of stress right from the start. The room was absolutely adorable and perfectly suited to our needs. Everything felt thoughtful, cozy, and clean. The roll-in shower was a standout. It was spacious, spotless, and incredibly easy to use, which we truly appreciated. We also loved seeing the games and communal touches throughout the hotel. While this trip wasn’t exactly a “fun and games” kind of visit, it was nice knowing they were there. Hopefully next time we can enjoy that side of the hotel a bit more. The only area that fell short was breakfast. The options were very limited, drink choices were basically just milk and coffee, the hard-boiled eggs were unfortunately not great, and the toaster was jammed with old muffins for two days straight. It felt like an afterthought compared to how well everything else was handled. That said, the overall experience was warm, comfortable, and incredibly accommodating during a vulnerable time for us. Hotel Zags is a charming, well-located spot with a lot going for it, and we would absolutely consider staying again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Josalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was such a cool space. Very unique
Stayed 1 night in Dec 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

JEY

Stayed 1 night in Dec 2025