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Tru by Hilton Portland Airport Area

3.0 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Snack bar
Billiards
In-room safe, soundproofing, free WiFi, bed sheets
Business centre
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(195 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(132 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.8 out of 10
Excellent
(17 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Similar properties

Lobby
Home2 Suites by Hilton Portland Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, 1,034 reviews
The price is €75
includes taxes & fees
15 Feb - 16 Feb
Home2 Suites by Hilton Portland Airport

About this property

Tru by Hilton Portland Airport Area

Hotel with free parking, steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Maine Mall and 7 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star South Portland hotel.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1070 out of 1715 reviews
Rating 8 - Good. 397 out of 1715 reviews
Rating 6 - Okay. 152 out of 1715 reviews
Rating 4 - Poor. 51 out of 1715 reviews
Rating 2 - Terrible. 45 out of 1715 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy the accommodations provided!
Stayed 1 night in Oct 2025

8/10 Good

Anh

Liked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jie

Stayed 2 nights in Oct 2025

10/10 Excellent

Terrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Leidy

Travelled with family, Travelled with family and small children
The guy in the front desk was so kind and did his job. But we waiting fo so long to get out key, it wasn’t his fault, he has no help and the computers were down, no backup way to do the keys, also no manager was present. The guy did his best but I was unhappy as the others waiting to get into the rooms after a long drive.
Stayed 1 night in Oct 2025

4/10 Poor

Amy

Liked: Staff & service
Disliked: Amenities
I chose this hotel based on price, photos depicted online, and proximity to the airport as it was a single night stay for a 6 AM flight. I was highly unimpressed. The front desk staff was friendly and that is about the only positive thing I have to say about this hotel. Lobby bathroom was out of paper towels and when I informed the front desk they said it had been this way for days. Decor was horrible. Tacky appearance and squeeze bottle soap dispensers. No TV remote in my room. Random hairs, dirt, rust, etc. The only way I would stay here again is if every other option was wildly unaffordable. This is the most disappointed I have been in a hotel in years. 0/10 recommend.
Stayed 1 night in Oct 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast needed protein options
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, service and cleanliness of the room and facilities were great. Breakfast was pretty good the first day but could have used more variety from one day to the next for those staying multiple nights. Hot options were limited to pancakes, cheese omelettes and sausage (coins one day and links the next)
Stayed 2 nights in Oct 2025

6/10 Okay

Carrie

Liked: Cleanliness, staff & service
Close to the airport. Parking situation was convenient.
Stayed 7 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 3 nights in Oct 2025

10/10 Excellent

DALVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Free airport shuttle was excellent. Parking is free. Room was clean and quiet.
Stayed 2 nights in Oct 2025

6/10 Okay

Jennae

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Man who checked us in was great. After that the front desk people were snappy and rude to myself and others each time i was in the lobby. Breakfast hours changing was inconvenient as well. Should be the same 7 days a week. We just barely made it in time our last morning in the hotel because it closed an hour earlier then it did over the weekend. Should update the pillows, so flat! Felt like there were a couple cotton balls in them and that was it. Super sore neck now after sleeping on them for a few nights.
Stayed 3 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Free airport shuttle was very convenient and on time.
Stayed 2 nights in Oct 2025

10/10 Excellent

ANDREW

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Giovaninni, Revere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just ok

Was extremely disappointed there was no tv and we were looking to was the brewer playoff game. No one could fix and and they didn’t know who the carrier was to call. I heard another customer ask for change to purchase something to eat because they missed breakfast and they were told they didn’t have change. The hotel itself was very nice but seemed to be run very inefficiently
Stayed 2 nights in Oct 2025

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced hotel near to Portland which is a lovely city to visit. Comfortable spacious rooms. Easy parking. Good breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Marytere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Eddie

Business traveller

Tru fits just right for business travel

Clean modern hotel. Gets all the basic right for an easy work stay. Hotel shuttle is very useful as PWM is a short ride away making early morning flights less stressful
Stayed 5 nights in Oct 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, private, just what I needed.
Stayed 2 nights in Oct 2025

4/10 Poor

Richard

Disliked: Cleanliness
We felt that $240 a night was a lot for what we got. The main positive is reasonable proximity to the airport. Negatives: mildew in the shower; hydrophobic towels; blanket and sheets on bed were very thin; furnishings were odd and consisted of unusual shelving system and hanger rack rather than dresser and closet, making any unpacking awkward; noisy heating system; inadequate soundproofing for its proximity to airport. Definitely not for a multinight stay.
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Liked: Staff & service, room comfort

An okay hotel

Shower was dirty, with hair in it. There was no breakfast available. Otherwise no issues.
Stayed 1 night in Oct 2025