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Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Billiards
Business centre
Exterior
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
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4.2 out of 5, Very good, (2663)
The price is €128
for 1 room
includes taxes & fees
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About this property

Tru by Hilton Portland Airport Area

Hotel with free breakfast, steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Maine Mall and 7 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this South Portland hotel.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 912 out of 1425 reviews
Rating 8 - Good. 317 out of 1425 reviews
Rating 6 - Okay. 122 out of 1425 reviews
Rating 4 - Poor. 40 out of 1425 reviews
Rating 2 - Terrible. 34 out of 1425 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Caring staff. Breakfast was good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Kennedy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway stay for the family!

Great stay, as this was a copycat family getaway like we did a month ago. The only gripe we had was that housekeeping knocked every morning asking if we were checking out, when they should have a list of rooms showing which rooms are checking out each day. Especially since we had an infant with us that they woke up from their nap to ask us this question. Not a huge issue, just would make more sense for housekeeping to have a list of rooms that are scheduled to check out instead of knocking door to door to ask. We plan to stay here again in the future, even with this minor issue. Breakfast was always well worth it and the front desk staff was amazing and friendly, as they were the last time we stayed here. Parking was interesting on Saturday, as there was nowhere to park at 3 in the afternoon, so we had to park in the mattress store parking area, which was a pain with both an infant and an almost 2-year old, but probably the consequence of having two hotels next to each other. Just odd, given that there wasn't anything special going on (as opposed to next weekend being St Patrick's Day weekend), but oh well. Just wish there was more assigned parking for each hotel, so there isn't so much of a fight for it for those like us with very young children. But again, we'll be back regardless ^_^
Stayed 3 nights in Mar 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and very helpful. Rooms are set up conveniently.
Stayed 3 nights in Feb 2025

10/10 Excellent

Claudia

Stayed 4 nights in Mar 2025

10/10 Excellent

Christine, Summerland Key

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and dining. Rooms were comfortable, and staff were very friendly and helpful. Downside was parking- had to drive around the parking lot a few times in order to find parking which was not helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mario

Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

JIM, Presque Isle

Easy and fast check in. Clean, comfortable rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Logan

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Not verry clean

Place was not very clean for an 8.something on this app, we usually find cleaner hotels.
Stayed 1 night in Mar 2025

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Could not ask for better. Highly recommend!
Stayed 1 night in Mar 2025

8/10 Good

Wayne, Moncton

Liked: Cleanliness, staff & service
Unique in that the colours and decor are a 60 s vintage with pastels and a chique look to furnishings but not psychodelic
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Stayed 4 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Mitchell, Gorham

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a challenge tonight for some reason
Stayed 1 night in Feb 2025

10/10 Excellent

Ferdinand

Stayed 1 night in Nov 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Right across street from mall and several dining options. Nice breakfast included.
Stayed 1 night in Feb 2025

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities
I called multiple times from the airport for the shuttle - no answer or call back. Had to take a cab and I asked them to reimburse me. The manager spent 15 mins telling me how this could not happen. Awful service.
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Overall a good value. Clean and comfortable. The elevator broke down and was fixed fairly quickly. The biggest retraction from my stay was a lack of parking. The lot is very large but it’s shared with another hotel and they allow long term airport parking which can limit the spaces available.
Stayed 2 nights in Feb 2025

8/10 Good

Krista

Stayed 1 night in Feb 2025

10/10 Excellent

Andrel

Stayed 1 night in Feb 2025