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USEHOTEL

3.0 star property

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Photo gallery for USEHOTEL

Reception
Interior entrance
Interior entrance
Exterior
Standard Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
R. Cel. Vicente, 456 - Centro Histórico, Porto Alegre, RS, 90002-900
  • Place, Holy House of Mercy Hospital
    ‪4 min walk‬
  • Place, Rua da Praia
    ‪4 min walk‬
  • Place, Porto Alegre Public Market
    ‪12 min walk‬
  • Airport, Porto Alegre (POA-Salgado Filho Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Trundle Bed

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About this property

USEHOTEL

Along with a restaurant, this smoke-free hotel has a 24-hour front desk and free breakfast. WiFi in public areas is free.
USEHOTEL offers 18 accommodations with air conditioning. This Porto Alegre hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
During your stay at USEHOTEL, you're just a quick walk from Santa Casa Historic Cultural Center. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include an elevator
  • Just a 4-minute walk from Holy House of Mercy Hospital
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

This 3-star Porto Alegre hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.
USEHOTEL has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (BRL 25 per night); reservations required

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 79.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 49.00 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: BRL 25.00 per night(82 ft away; open 24 hours)
  • Pet fee: BRL 79.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 49.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

USEHOTEL Hotel
Central Apart Hotel
USEHOTEL Porto Alegre
USEHOTEL Hotel Porto Alegre

USEHOTEL Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 66 reviews
Rating 8 - Good. 13 out of 66 reviews
Rating 6 - Okay. 10 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 11 out of 66 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

RAFAEL EFIGENIO

Travelled with family
Liked: Cleanliness, property conditions & facilities
O Hotel em si, gostamos até, so a questao do estacionamento, que comprei as diarias com vaga para o carro chegando lá nao tinha vaga disponível. Mas o Hotel de muita coerência com o cliente, nos devolveu valor referente ao estacionamento. Em geral gostei.
Stayed 3 nights in Jun 2025

10/10 Excellent

APARECIDA PEDROSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo muito bom
Stayed 3 nights in Jun 2025

10/10 Excellent

RODOLFO

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Diorge

Stayed 1 night in Jun 2025

6/10 Okay

HERACLIO

Business traveller
Liked: Staff & service
Disliked: Room comfort
Ao fazer a reserva pela internet, informa que o check in será às 13h. No entanto, horas antes de fazer o check in enviaram mensagem (ZAP) informando que o check in tem início às 14h, ou seja, a diária desse hotel tem 22 horas de duração; Lâmpadas queimadas e armário de colocar roupas danificados. Café da manhã poderia ser melhor e com mais opções, considerando o valor da diária São minhas observações
Stayed 1 night in Jun 2025

10/10 Excellent

Paulo

Liked: Cleanliness, property conditions & facilities, room comfort
Local seguro familiar recomendo a todos ,central e com garagem 24hs . Em breve retornarei .
Stayed 2 nights in May 2025

2/10 Terrible

Marcelo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito ruim atendimento horrível quarto sujo todo mofado banheiro todo mofado na pia muito anti-higiênico. Não recomendo
Stayed 2 nights in May 2025

10/10 Excellent

Ana Júlia

Travelled with family
Stayed 1 night in May 2025

6/10 Okay

Amanda

Disliked: Staff & service, property conditions & facilities, room comfort

Horrível

Horrível. Cheguei cansada do hospital a noite e não tinha sido realizada a 2° reserva que pedi na manhã do mesmo dia. A qual me foi informado pra ficar tranquila que estava tudo certo! A desculpa da atendente é que a outra atendente do turno, era estagiária!!! Ou seja, nem pra treinar bem os funcionários se prestam! Chuveiro gelado, nao só do meu quarto mas tambem ouvi outros outros hóspedes reclamando. Tive que sair a noite cheia de malas pelo centro da cidade que é extremamente perigosa. Enfim, péssima experiência. Fora a falta de educação da atendente que levantou o tom de voz comigo! Não tem nem comunicação com a recepção no quarto. Também não possui secador de cabelos e Não tem café da manhã. Os cobertores são furados (queimados) de cigarro!! Lugar claramente despreparado. Desrespeito com consumidor. Falta de empatia e falta de educação dos funcionários!
Stayed 1 night in Apr 2025

2/10 Terrible

GABRIELA

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Patrícia

Stayed 1 night in Mar 2025

4/10 Poor

Alexandre

Liked: Staff & service
Disliked: Property conditions & facilities

Nunca mais

Vários problemas: 1. elevador estragado; 2. sem sabonete no banheiro; 3. porta do box não passa um obeso; 4. luz do banheiro não acende; 5. barata morta no corredor; 6. café da manhã fraco.
Stayed 1 night in Mar 2025

2/10 Terrible

Clayton

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Péssima experiência!!! Não recomendo. Dentro do frigobar, na borracha ao redor da porta, estava extremamente sujo e cheio de baratas, que se esparramavam pelo quarto e armários. Vários insetos mortos e muita sujeira pelo chão do quarto. Ar condicionado em péssimo estado e muito sujo também Televisão não funcionou Os funcionários tentaram resolver nos mudando de quarto mas as condições eram as mesmas e a camareira atenciosa ofereceu um tubo de inseticida que tinha duas gotas de produto para passarmos a noite Acionaram o supervisor do hotel para tentar solucionar o problema da Tv e comprar um inseticida mas ele nem sequer retornou. As portas do quarto não passam segurança e o local muito menos. Foi uma noite de terror!!!! Nem tomamos o café da manhã que tínhamos direito porque estávamos enojados com o local e doidos pra sair dali!!
Stayed 1 night in Jan 2025

10/10 Excellent

claudiane

Stayed 1 night in Dec 2024

2/10 Terrible

Tatiane

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

PÉSSIMA

Quarto sujo, com baratas no chão, cabelos por cima do armario do quarto, cheiro horrivel de esgoto
Stayed 1 night in Nov 2024

6/10 Okay

felipe

Business traveller, Travelled with group

Razoável

Razoável,
Ar condicionado pingando em cima da cabeceira da cama.
Stayed 1 night in Nov 2024

8/10 Good

ALOISIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel simples mas bem localizado

Hotel bem simples com alguns problemas,mas que condiz com o preço ofertado.
Stayed 1 night in Oct 2024

8/10 Good

FABIANA

Liked: Staff & service, property conditions & facilities, room comfort

Quarto espaçoso e muita simpatia

Hotel é no geral muito bom, simples, mas cumpre o q promete, o quarto espaçoso,.porém tinha algumas coisas de manutenção como por exemplo a cortina não estava fechando direito uma das luzes estava queimada no quarto e o banheiro estava com bastante mofo no teto. No geral não me incomodou mas acho que não custaria dar uma atenção para esses detalhes. A cama confortável o ar condicionado bom, a TV só tinha um canal disponível mas como eu levei o meu Chromecast não foi problema. O café da manhã super simples mas bom. No geral é um bom hotel para quem busca preço e uma qualidade que compensa. A limpeza no geral estava bem boa. O ponto alto deste dia foi a simpatia da atendente que fez de tudo para nos agradar muito querida com certeza deveria receber um aumento hehe.
Stayed 1 night in Oct 2024

2/10 Terrible

Flávio V

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrível, nunca é um hotel com nota 8,2

O hotel estava com uma nota de 8,2 e pelas fotos parecia um hotel novo. Mas o hotel é horrível, móveis velhos e estufados, a tampa do vaso sanitário estava quebrado, cama úmida (parecia que estava suada), teias de aranha. Enfim, horrível pela nota e fotos, a hoteis.com deveria avaliar melhor os hotéis e suas notas (procurei hotel com notas maiores que 8 e me apareceu essa desgraça)
Stayed 2 nights in Aug 2024

2/10 Terrible

Flávio V

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Edilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo ótimo os funcionários bem educados
Stayed 1 night in Jul 2024

8/10 Good

Edilene

Stayed 1 night in Jul 2024

10/10 Excellent

Edilene

Business traveller
Stayed 1 night in Jul 2024

8/10 Good

Edilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024