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Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

3.5 star property

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Photo gallery for Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

An indoor swimming pool with a city view, a seating area with chairs, and a potted plant.
A hot tub with a view of a sunset through large windows.
Indoor spa tub
A lobby with a circular chandelier, marble columns, a reception desk, and a bar area.
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Alberto Bins, 514, Centro Historico, Porto Alegre, RS, 90030-140
  • Place, Rua da Praia
    ‪1 min walk‬
  • Place, Porto Alegre Public Market
    ‪7 min walk‬
  • Place, Museu de Arte do Rio Grande do Sul Ado Malagoli
    ‪12 min walk‬
  • Airport, Porto Alegre (POA-Salgado Filho Intl.)
    ‪12 min drive‬

Room options

View all photos for Room

Minibar, in-room safe, desk, free WiFi

Room

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, free WiFi

Room

  • 46 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, free WiFi

Room

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Double Bed

A hotel room with a bed, bedside table, chair, desk, TV, and large windows.

Standard Single Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a small table, two chairs, a window with curtains, an air conditioning unit, and a trash can.

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Single Room, 1 Double Bed

A hotel room with a bed, a desk with a computer, a chair, a small table, and a window with curtains.

Superior Single Room, 1 Double Bed

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a bed, bedside table, desk, TV, and artwork on the walls.

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Single Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large mirror, and a wardrobe.

Superior Single Room, 2 Single Beds

  • 23 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 2 Single Beds

A hotel room with two single beds, a desk with a chair, a lamp, and a mirror.

Standard Single Room, 2 Single Beds

  • 25 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two single beds, a desk with a chair, a lamp, and a mirror.

Standard Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a bed, a desk, a chair, a television, and a minibar.

Suite

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa offers 283 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Porto Alegre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
With your stay at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa, you're connected to the convention center and just a quick walk from Rua da Praia. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Rua da Praia and 3 minutes by foot from Our Lady of the Rosary Church
As a guest of Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa. Parking is available for a fee.

This 3.5-star Porto Alegre hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (BRL 42 per day)
  • Extended parking on site (BRL 41 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 514 Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 45 per person
  • Valet parking fee: BRL 42 per day
  • Extended parking fee: BRL 41 per night
  • Administrative fee: BRL 3.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Plaza Sao Rafael
Plaza Sao Rafael
Plaza Sao Rafael Hotel
Plaza Sao Rafael Hotel Porto Alegre
Plaza Sao Rafael Porto Alegre
Plaza Sao Rafael Hotel Porto Alegre, Brazil
Plaza Sao Rafael Hotel Hotel
Plaza Sao Rafael Hotel Porto Alegre
Plaza Sao Rafael Hotel Hotel Porto Alegre

Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 864 reviews
Rating 8 - Good. 289 out of 864 reviews
Rating 6 - Okay. 98 out of 864 reviews
Rating 4 - Poor. 50 out of 864 reviews
Rating 2 - Terrible. 19 out of 864 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cidemar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel vintage
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

LEONARDO

Liked: Cleanliness, staff & service
A nice old style hotel downtown. The beds where comfortable and it was quiet.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, good facilities and good service.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities
♥️♥️♥️🙏
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Danielle

Liked: Amenities
Well located. Great service.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Lino

Liked: Cleanliness, staff & service, room comfort
Good hotel but craving for a refurbishment .
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff at reception made us feel welcome. Rooms are ok in need of updating. Nice breakfast.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok, just kind unsafe when night fall
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Aroldo

Liked: Cleanliness, amenities
The room was the bare minimum, with an awful view (a badly decayed wall), the bathroom was very poorly illuminated, the phone was mute, the AC did not work properly, the mini bar was loose, when we opend the door it comes with it, and no amenities, just a bed, a table, and a couple of chairs. The only positive point of this hotel was the heated pool and the area around it. I won't come back to it, despite the reasonable price.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel locked up in the 80’s

Terrible service at the restaurant. Rude staff and poor food . It used to be a 5 star this hotel.. those days are over.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Marcelo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Plaza são Rafael used to be a high standard hotel in Porto Alegre. It is sad and disappointing to see that the rooms are very outdated. AC doesn't work well, WiFi is very spotty, tv is not smart, it is very small and has terrible reception of the few channels available. It seems the cleaning standards are lacking I was in a non smoking room but there was a cigarette butt sitting on the window during my whole stay. Elevators are noisy and old and the breakfast is good but not near impressive as it used to be. I had a capeletti soup from the restaurant and it was tottaly bland.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Café maravilhoso
Stayed 1 night in May 2026
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clássico. Confortável. Necessita pequeno update como troca de carpet por piso sólido. Móveis clássicos com madeira de lei são muito bonitos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo café, quarto bom precisando de alguma manutenção
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Muito limpo , poucas tomadas no quarto wi fi não funcionou no quarto, piscina térmica a água estava fria
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cássio

Liked: Cleanliness, staff & service, amenities
Quarto de bom tamanho, piso precisa de manutenção, estava bem gasto e velho, ar condicionado não funcionava direito. Piscina era boa, mas ela não estava tão limpa e os vidros estavam bem sujos. Gostamos do estilo do hotel num geral e voltaríamos.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Daniel Henrique

Liked: Cleanliness, staff & service
Quarto limpo exceto o ar condicionado com sujeira. Quarto com cheiro forte de humidade ( cheiro de quarto fechado ou madeira velha).
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã ótimo! Funcionários MT atencioso e educado
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Jeferson

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo certo.. Poderia ter deixado explícito que a piscina e a hidromassagem estavam em manutenção.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Gelsimar

Disliked: Staff & service
Boa
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Talis

Liked: Cleanliness, staff & service, amenities
De longe o melhor hotel que eu já fiquei! Quartos impecáveis, café maravilhoso, academia bem equipada, piscina perfeita! E a melhor parte ainda é a equipe, TODOS super simpáticos e atenciosos! Nota 100000
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

João B F de

Liked: Cleanliness, staff & service, amenities
O quarto estava impecável, todo o pessoal do hotel é muito educado e gentil, as instalações do hotel são muito boas.
Stayed 3 nights in Feb 2026