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Neya Porto Hotel

4.0 star property
VIP Access

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Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio
Deluxe Twin Room
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Porto Cathedral
    ‪15 min walk‬
  • Ribeira Square
    ‪15 min walk‬
  • Porto Historic Center
    ‪16 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, desk

Classic Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex)

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Neya Porto Hotel

Family-friendly hotel with a full-service spa and a rooftop terrace
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at Neya Porto Hotel. During your stay, you're just a quick walk from Museum of Port Wine. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Viva Porto
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to Ayurvedic treatments, aromatherapy, or body wraps at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the breakfast
  • 15 minutes by foot from Ribeira Square and a 2-minute drive from Porto Historic Center
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Viva Porto - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo - Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 412 out of 579 reviews
Rating 8 - Good. 117 out of 579 reviews
Rating 6 - Okay. 30 out of 579 reviews
Rating 4 - Poor. 7 out of 579 reviews
Rating 2 - Terrible. 13 out of 579 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen, Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique property with rooftop bar offering great view of Douro River.
Stayed 1 night in Feb 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everyone as they were so helpful and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Stayed 3 nights in Feb 2025

8/10 Good

JungHyup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ajith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked: location, room, cleanliness, convenience, breakfast Did not like: staff, parking fee, breakfast fee
Stayed 1 night in Feb 2025

8/10 Good

Aziz

Stayed 3 nights in Jan 2025

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front-desk staff are extremely helpful

When we arrived the hotel the first day, a girl called Joyna behind front desk helped us move luggages into our room. We thanked her and she replied:" It's my job." The second day we went out and my wife (77) fell on the stairs. A gentleman behind the front-desk helped my wife to stand up and asked her if she need some ice. When we left for airport, this Gentleman helped us put luggage in the taxi.
Stayed 3 nights in Jan 2025

10/10 Excellent

sayumporn

Stayed 3 nights in Dec 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Annabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel all round, definitely recommend
Stayed 3 nights in Jan 2025

4/10 Poor

SIU WAH, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I don't like the room to be noisy. 1. Outside the street of vehicle passing through, we hears noisy car engine noise. I think that window are not welll insulated. 2. Ground level has bar, they open 7 am and drum music is clearly from bar restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful hotel. Clean and a great view of the river.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Obsessed with Neya Porto Hotel! Will 1000% stay here again! Gorge!
Stayed 5 nights in Nov 2024

8/10 Good

DIEGO, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nobody told me that I was supposed to have a VIP access. Nobody offered me an upgrade for my room. I don’t know what you are talking about
Stayed 2 nights in Jan 2025

8/10 Good

ENDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Spot In PORTO

I had a very comfortable stay. Getting into the bath for a shower was quite risky as there is quite a large spread across tub and surround, not so bad getting in but stepping out could be an issue if your foot still in the bath was to slip. Overall I was happy with the stay, room was very quite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Hotel is very nice but needs some touch ups for the room (eg loose fooorboard and broken shower door). Overall, food for breakfast and quality of stay were very nice.
Stayed 2 nights in Jan 2025

8/10 Good

Kajsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful but noisy

Beautiful and close to the city centre but a close by club plays music 24 /7 and you hear this even with headphones on. And they don’t have proper shampoo and no conditioner in the showers just soap. Clearly not a hotel for women.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

payam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, great location

Love this hotel! My room has excellent view of the river! It was a beautiful property, excellent rooftop restaurant, fantastic drinks and cocktails. I highly recommend this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We loved our stay at Neya Porto. Everyone was friendly and the service was perfect. We were able to walk everywhere to explore Porto and easy location for wine tour pick up. Amazing view!
Stayed 2 nights in Sep 2024