Neya Porto Hotel

Property class: 4
VIP Access

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Photo gallery for Neya Porto Hotel

A dining table set with glasses, plates, and cutlery, overlooking a cityscape with buildings and a body of water.
An arched stone corridor with a gravel floor and a skylight.
A modern hotel room with a large bed, a desk, and a view of a body of water through a large window.
A modern outdoor seating area with glass walls, green and blue chairs, and a small table with a lamp.
A modern interior with a wooden bench, glass walls, and a view of the outside.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rua de Monchique, 35-41, Porto, 4050-394
  • Place, Crystal Palace Gardens
    ‪2 min walk‬
  • Place, Museum of Port Wine
    ‪2 min walk‬
  • Place, Porto Historic Center
    ‪7 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premium Twin Room

  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Classic Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Suite

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Suite(Duplex)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Neya Porto Hotel

A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at Neya Porto Hotel. During your stay, you're just a quick walk from Museum of Port Wine. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Viva Porto
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to body wraps, massages, or hydrotherapy at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 15-minute walk of Porto Historic Center and Ribeira Square
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Viva Porto - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Ultimo - Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Renewable energy used
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 22 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9365
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 578 out of 799 reviews
Rating 8 - Good. 157 out of 799 reviews
Rating 6 - Okay. 37 out of 799 reviews
Rating 4 - Poor. 8 out of 799 reviews
Rating 2 - Terrible. 19 out of 799 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff and ambience.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, great staff, good spa facilities and a nice quiet room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tanwi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect stay in Porto! There is car parking too.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Keren

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and super friendly and professional staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

GARY JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff. Like cookies and sweets in the afternoon
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Haylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. The staff was welcoming and very professional. I went to the spa for a massage and Sophia took fantastic care of me. Everything was clean, relaxing, and overall a wonderful experience. Breakfast was great as well - they had buffet style with several options. If i return to Porto i will definitely stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ju kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staffs and breakfast were great, but location was no the best.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with great view! Staff is super friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Staff were great - a very warm welcome. The room was clean and the bed was very comfortable. The welcome pastel de natas were a nice touch! Great location- highly recommend!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice hotel
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Xian Si

Liked: Cleanliness, staff & service
The entire feel of the hotel is more on a 3 star than 4 star, from amenities to staff. Best part about the hotel is the view and rooftop.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were very friendly and breakfast was fresh. However, parking on site is a bit harrowing as you need to drive on the tram tracks to get into the garage (tight fit). Also, if you are on one end of the hotel around 5 am a party starts next door with pounding music waking you up!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Joao

Liked: Cleanliness, amenities, property conditions & facilities
Clean Friendly staff Good breakfast
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite by the river and an easy walk to downtown. Very good breakfast selections.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Emanuelle Mirabal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location fronts the river. The rooms were comfortable with great views of the river. The roof bar was relaxing. The staff was friendly. Breakfast buffet was great. To reach other parts of Porto requires strenuous uphill walks.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

elizabeth

Liked: Amenities
Beautiful hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Great Location

Absolutely gorgeous place in a great location!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & helpful staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel all round, definitely recommend
Stayed 3 nights in Jan 2025