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Neya Porto Hotel

4.0 star property
VIP Access

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Photo gallery for Neya Porto Hotel

Relax in a stylish outdoor seating area with sofas and chairs, surrounded by expansive city views.
Enjoy meals in this dining area with a round table for four, situated in front of a large arched window with a view of a stone wall and a building with balconies.
Relax in a stylish space with plush sofas, a tufted armchair, and round tables.
Relax in a spacious lounge area with high ceilings and city views, featuring comfortable seating and a modern design.
Stroll through the serene courtyard surrounded by lush greenery and traditional architecture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Porto Cathedral
    ‪15 min walk‬
  • Ribeira Square
    ‪15 min walk‬
  • Porto Historic Center
    ‪16 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Twin Room

Cozy retreat with a large bed, flat-screen TV, and wooden desk.

Classic Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair, plus a balcony with a view.

Classic Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Relax in a stylish room with a large bed, bedside table, and chair, offering a city view.

Superior Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Relax in a spacious room with a large bed, flat-screen TV, and a stylish glass staircase.

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Two large beds with white linens and green throw pillows, a small table with a lamp and telephone, and a comfortable chair.

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Relax in a spacious room with a large bed, comfortable seating area, and a window offering a view of the outdoors.

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Relax in a cozy space with a sofa, armchair, and dining table.

Family Room, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Relax in a spacious room with a large bed, flat-screen TV, and desk area, plus a balcony with a view of the surrounding landscape.

Premium Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Restful retreat with a large bed, two nightstands, and a wardrobe.

Classic Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Relax in a spacious room with a large bed, flat-screen TV, and a comfortable chair by the window overlooking a serene body of water and lush greenery.

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in our lounge area, featuring a pool table, comfortable seating, and a bar.

The Social Hub Porto

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (374)
The price is €168
for 1 room
includes taxes & fees
20 Aug - 21 Aug
The Social Hub Porto

About this property

Neya Porto Hotel

Family-friendly hotel with a full-service spa and a rooftop terrace
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at Neya Porto Hotel. During your stay, you're just a quick walk from Museum of Port Wine. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Viva Porto
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to facials, hydrotherapy, or massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 15 minutes by foot from Ribeira Square and a 2-minute drive from Porto Historic Center
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Viva Porto - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo - Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9365
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 606 reviews
Rating 8 - Good. 123 out of 606 reviews
Rating 6 - Okay. 31 out of 606 reviews
Rating 4 - Poor. 7 out of 606 reviews
Rating 2 - Terrible. 13 out of 606 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property on the river!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Marla, Highlands Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect as a base for exploring Porto. The views from the room over the river were excellent. The room was comfortable and breakfast was great. The staff were friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoinette

Travelled with group
Liked: Amenities
Hotel Neya was a fabulous place to stay in Porto, close to everything but far enough away from the city bustle. Facilities and service were excellent. Would happily recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great rioms and great view of the river. Not really anything in proximity so felt a bit of a way out of town. Rooftop bar was amazing.
Stayed 3 nights in Apr 2025

6/10 Okay

Phil

Travelled with family
Disliked: Staff & service
I don’t like the service and cleanness
Stayed 4 nights in Apr 2025

10/10 Excellent

Amina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a suite and it was lovely. The suite came with a welcome snack. It was clean, spacious and had a great view. The staff were friendly and helpful. Breakfast was wonderful with wide variety of options. It's located somewhat away from the center but it's still within walking distance, plus it had a view of the river :) We loved our stay here!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Great Location

Absolutely gorgeous place in a great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here if you want something away from the main touristy part of the riverfront. It's still walkable to everything, though. Great service from every staff member I encountered. Dinner in the restaurant was excellent. A modern, elegant twist on Portuguese specialties. I like that there were several places to sit and relax after a long day of walking. There is a rooftop bar, the main lobby, and also a quiet courtyard. I am a solo traveller and I found this hotel to be very welcoming and comfortable!

10/10 Excellent

LOURDES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very professional and helpful. The hotel is centrally situated walkable distance to every landmark.
Stayed 3 nights in Mar 2025

10/10 Excellent

Colleen, Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique property with rooftop bar offering great view of Douro River.
Stayed 1 night in Feb 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everyone as they were so helpful and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Stayed 3 nights in Feb 2025

8/10 Good

JungHyup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ajith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked: location, room, cleanliness, convenience, breakfast Did not like: staff, parking fee, breakfast fee
Stayed 1 night in Feb 2025

8/10 Good

Aziz

Stayed 3 nights in Jan 2025

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front-desk staff are extremely helpful

When we arrived the hotel the first day, a girl called Joyna behind front desk helped us move luggages into our room. We thanked her and she replied:" It's my job." The second day we went out and my wife (77) fell on the stairs. A gentleman behind the front-desk helped my wife to stand up and asked her if she need some ice. When we left for airport, this Gentleman helped us put luggage in the taxi.
Stayed 3 nights in Jan 2025

10/10 Excellent

sayumporn

Stayed 3 nights in Dec 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025