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Pestana Douro Riverside

5.0 star property
VIP Access

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Photo gallery for Pestana Douro Riverside

Restaurant
Double or Twin Room, River View | View from room
Sun deck
Reception
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Spa
  • Gym

Explore the area

View in a map
Avenida Escritor Costa Barreto 360, Gondomar, Porto, 4300-316
  • Place, Porto Historic Center
    ‪4 min drive‬
  • Place, Porto Cathedral
    ‪4 min drive‬
  • Place, Ribeira Square
    ‪5 min drive‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, River View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, River View

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Suite, River View

1 bedroom, minibar, in-room safe, desk

Junior Suite, River View

7.4 out of 10
Good
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Grand Room, River View

1 bedroom, minibar, in-room safe, desk

Grand Room, River View

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double or Twin Room, River View

1 bedroom, minibar, in-room safe, desk

Double or Twin Room, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Suite, River View

Suite, River View | View from room

Suite, River View

  • 52 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.6 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Suite (Extra Bed)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed)

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room (Extra Bed)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (Extra Bed)

1 bedroom, minibar, in-room safe, desk

Family Room (Extra Bed)

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

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About this property

Pestana Douro Riverside

Luxury hotel with a fitness center and spa services
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a swim-up bar are onsite.
Pestana Douro Riverside offers 165 air-conditioned accommodations with minibars and safes. 49-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Pestana Douro Riverside. During your stay, you'll be close to Porto Historic Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Porto Historic Center and a few minutes from Ribeira Square
  • Cats and dogs welcome for a fee (restrictions apply)
Pestana Douro Riverside offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Spa services, an arcade/game room, and a front-desk safe are also featured at the luxury Pestana Douro Riverside. For a fee, parking is available.

This 5-star Gondomar hotel is smoke free.

Pestana Douro Riverside has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10074
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Pestana Douro Riverside Hotel
Pestana Douro Riverside Gondomar
Pestana Douro Riverside Urban Resort
Pestana Douro Riverside Hotel Gondomar

Pestana Douro Riverside Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 229 out of 292 reviews
Rating 8 - Good. 37 out of 292 reviews
Rating 6 - Okay. 17 out of 292 reviews
Rating 4 - Poor. 4 out of 292 reviews
Rating 2 - Terrible. 5 out of 292 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter, Hail Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly Great hotel and very welcoming staff, only downside you need to get an Uber to go anywhere, so set up a ride account before you get there.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Not much around it but worth it for the views.
Stayed 6 nights in Jul 2025

10/10 Excellent

Scott, st lazare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with free parking only a few minutes from the bustle of Porto.
Stayed 1 night in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful
Stayed 2 nights in Jul 2025

4/10 Poor

SCraig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were brutal. Need to be replaced. Hard and decided. Worse sleep in 20 yrs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Most beautiful views. Friendly, helpful, attentive staff. Excellent food choices and buffet. Free breakfast every morning was a big plus to start our day. Highly recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Bamidele, Atlanta

Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff service was amazing. Free upgrade, early check in, assistance with bags… just really great from beginning to end. My only complaint is the person who cleaned the room turned off our AC and opened the balcony door on a 95 degree day. This not only took more than 24 hrs to fully cool back down (the ACs don’t work great there) but actually consumes more energy than leaving it on.
Stayed 3 nights in Jun 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice pool area overlooking the river. Not much within walking distance, but Ubers were quick and cheap. Nice service around the pool, although a little slow at times, made up for by the friendly staff. Good breakfast options and a wonderful seating area hovering over the edge of the river. Gym was small, but some free weights and modern cable machine.
Stayed 1 night in Jun 2025

10/10 Excellent

Geoffrey

y although they
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Potent air conditioning, clean tidy elegant and well put together, the bar and restaurant staff were superb
Stayed 4 nights in Jun 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Olatokunbo

Stayed 2 nights in Jun 2025

10/10 Excellent

Dan, Santa Monica

Travelled with family
Liked: Amenities, property conditions & facilities
Clean, spacious, excellent gym, very close to the ocean.
Stayed 3 nights in Jun 2025

2/10 Terrible

Arvind, new delhi

Disliked: Cleanliness, staff & service, property conditions & facilities
Property room had a view of a wall
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Roof top bar not open a long walk to get a cold drink around the pool lack of staff visabilty .Beautiful hotel and veiws
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramon V

Travelled with family
Liked: Amenities
Beautiful views on the river with great food and outstanding breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopoher

Liked: Cleanliness, staff & service
Beautiful place and and staff.. very happy with our stay
Stayed 3 nights in May 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in the hotel. It was not suitable for my mobility impaired mother, so well before checkout time we asked for a refund for the remaining two days. We checked out and did not stay the remaining two days, valued over $900. They had zero sympathy for this, and outright refused a refund. Expedia tried to collect the money, and again they refused. I asked for the Front Office Manager's email, and was given a fake email address that is bouncing. Additionally, this hotel was terrible. The price paid was $450/night. For that price you can get a much better hotel. Don't be fooled by the "5 star" rating, it is not real. The "bar" is basically a cafeteria, the pool bar is generally closed, there are no plants or anything by the pool, the rooms are extremely small, and the service was no where near 5 star. You are just paying for the view, and there are other hotels that have views also, but are MUCH better. I.E. Yeatman, which was also $450/night. Total ripoff, and just terrible how they treated my mother.
Stayed 3 nights in May 2025

2/10 Terrible

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dishonest, disorganised, disappointing.

We arrived at 3:00pm which is the agreed check in time. Only to be told that a guest had been ill in the room and that the room wasn’t ready. We were offered a downgrade or somewhere to wait in the meanwhile. While we waited around the pool for a number of hours it because apparent that a number of guest had been told the same “story”. Our room was finally available to access at 7:00pm. No offer of compensation, curtesy drinks… nothing! I was staying at the hotel with my dad, spending some quality time together since I lost my mother, his wife of over 40 years just a few months prior. So to say it’s left me feeling disappointed is an understatement. Sad really because the location, room and some of the staff were amazing. I’d guess the management a probably running the hotel short staffed.
Stayed 1 night in May 2025

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Swatee

Stayed 2 nights in Apr 2025