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Torel Palace Porto

5.0 star property
VIP Access

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Interior detail
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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua Entreparedes, 40, Porto, 4050- 240
  • Place, Porto Historic Center
    ‪1 min walk‬
  • Place, Bolhao Market
    ‪5 min walk‬
  • Place, Porto Cathedral
    ‪7 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room (Classico)

Room (Classico)

Room (Classico)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Superior

Executive Superior

Executive Superior

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Superior

Suite Superior

Suite Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Deluxe

Executive Deluxe

Executive Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Deluxe

Suite Deluxe

Suite Deluxe

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed

View all photos for Suite Royal

Suite Royal

Suite Royal

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Superior Room

  • Sleeps 2

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

  • Sleeps 3

View all photos for Studio

Premium bedding, minibar, in-room safe, individually decorated

Studio

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

  • Sleeps 2

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, individually decorated

Royal Suite

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Sleeps 2

View all photos for Superior Apartament

Superior Apartament

Superior Apartament

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Superior

Studio Superior

Studio Superior

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

2 Bedroom Royal Apartment

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Deluxe Room

  • Sleeps 2

View all photos for Studio Superior

Premium bedding, minibar, in-room safe, individually decorated

Studio Superior

  • Sleeps 2

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2

View all photos for Superior Apartment

Premium bedding, minibar, in-room safe, individually decorated

Superior Apartment

  • Sleeps 2

View all photos for Deluxe Apartment

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Apartment

  • Sleeps 3

View all photos for 2 Bedroom Apartment

Premium bedding, minibar, in-room safe, individually decorated

2 Bedroom Apartment

  • Sleeps 4

View all photos for Two-Bedroom Royal Apartment

Premium bedding, minibar, in-room safe, individually decorated

Two-Bedroom Royal Apartment

  • Sleeps 4

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About this property

Torel Palace Porto

Luxury hotel with spa services and a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and valet parking.
Torel Palace Porto offers 24 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Torel Palace Porto. During your stay, you're just a quick walk from Praça da Batalha. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Porto Cathedral and Dom Luis I Bridge
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a library are also featured at the luxury Torel Palace Porto. For a fee, parking is available.

This 5-star Porto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Blind - This fine-dining restaurant serves dinner only. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blind

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1861
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 85.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (262 ft away)
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 85.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Torel Palace Porto offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 003391
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Torel Palace Porto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 174 out of 196 reviews
Rating 8 - Good. 14 out of 196 reviews
Rating 6 - Okay. 4 out of 196 reviews
Rating 4 - Poor. 2 out of 196 reviews
Rating 2 - Terrible. 2 out of 196 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a central location. Breakfasts and service are fantastic. Our check -in was odd. We arrived about 10pm and we were offered a ground floor room behind the check in area and beside the spa. Room was very odd
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended! Perfect location and the staff and service was definitely 5star. The breakfast staff and food was outstanding. The restaurant, Blind, was a once in a lifetime experience. You must opt for the wine pairing. The sommelier was awesome! We will stay here again when we visit Porto.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful and attentive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Stay with Exceptional Service

Torel Palace Porto is a true gem beautifully designed, elegant, and perfectly located. The engaging and attentive staff made our stay unforgettable with their warmth and professionalism. A special mention goes to their coffee shop it’s a delightful spot with excellent coffee and treats, the perfect place to relax and soak up the hotel’s charm. A wonderful experience from start to finish!
Stayed 2 nights in Sep 2025

10/10 Excellent

Aashit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and friendly staff,always asking if they could help. Breakfast was excellent. Great central location.
Stayed 4 nights in Aug 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay ! Great service and beautiful hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic experience — the room was spacious and comfortable, and the staff were outstanding. Special thanks to Andrea at breakfast for her warm and attentive service, and to Rui at reception who made us feel so welcome. Would definitely stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely magnificent. Starting from the rooms to the extreme attention to details to their attentive and kind staff, both in the restaurants and reception. Walkable, great restaurants around. Will come back here for sure!
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and friendly service from the beginning to the end of our stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Roula

Travelled with group
Beautiful historical palace conveniently located and amazing service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenifer

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff here were all phenomenal! We had a fabulous time, thank you! Amy and Riley
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful room and pool, delicious breakfast, great location for exploring the city on foot (and close to the train/metro station)
Stayed 3 nights in May 2025

10/10 Excellent

Aristide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful unique property, all staff absolutely fantastic
Stayed 3 nights in May 2025

10/10 Excellent

Daniel, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Matthew, United States of America

Stayed 3 nights in Mar 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

The staff of this hotel truly make it a 5 star experience. From the welcome drink and delicious cookie to the incredible breakfast it was a fabulous experience. My only negative was the small closet and lack of drawers in the room, otherwise it was a perfect stay in a beautiful room.
Outside patio
Stayed 3 nights in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025