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Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Premium bedding, desk, blackout curtains, iron/ironing board
Breakfast and dinner served, Fusion cuisine
Daily full breakfast (GBP 16.95 per person)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Clarence Pier
    ‪4 min walk‬
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(20 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

7.4 out of 10
Good
(76 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed, Sea View

7.2 out of 10
Good
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Gunwharf Quays
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.
Holiday Inn Portsmouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Reception and Restaurant are awful.

The hotel is in a good location and I found it to be spotless. The housekeeping staff were cheerful and friendly. Unfortunately I can't say the same for reception. They were so unwelcoming it made me feel really uncomfortable. They gave my daughter a key to someone else's room. The restaurant was chaotic. We ordered dinner one night. My husband's dinner was nice but my meal failed to arrive despite being asked a couple of times. They did refund the charge.
Stayed 4 nights in Sep 2025

6/10 Okay

Andrea

Liked: Cleanliness, amenities
Nice dining options on site but hotel room was very dated with poor lighting. There wasn't any artwork in the room, only 4 screws where something used to hang. The phone has turned yellow with age, very limited lighting with 5watt bulbs and bathroom sink is the same size as on airplanes with absolutely NO room or counter space to put a toiletry bag down. Extremely overpriced hotel for how dated the rooms are. The woman at check-in wasn't very pleasant but the staff after check-in were much more pleasant and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Patrick

Stayed 1 night in Sep 2025

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, is good location walkable to wedding venues and outlet shopping! Very good breakfast, the bed could be a bit more comfortable though.
Stayed 2 nights in Sep 2025

8/10 Good

Maribeth

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Holiday inn express portsmouth The bed linen was a disaster, dried blood stains on the matress cover. Yes, dried blood stains. The bathroom towels had the same issue. We spoke to the front desk who stated its cleaned outside but the person making the bed should have seen it. Not good
Stayed 2 nights in Sep 2025

4/10 Poor

Craig

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok stay could have been better

Hotel check in was good and staff were friendly and helpful. Corridor to room had a bad smell coming from the toilets. The room was an accessible room with accessible toilet/shower. Very dark and not much natural light. We were disappointed to be put in an accessible room. Breakfast was good and a good choice selection. Overall the stay was ok room was not worth what we paid.
Stayed 1 night in Sep 2025

6/10 Okay

indra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the location of the hotel,the room was standard size and was very small and the manager said all the rooms were the same size which was not true as I saw the room directly across from my room and it was bigger. The staff was very friendly, the food was bland.
Stayed 10 nights in Sep 2025

10/10 Excellent

Marc

Excellent stay!

Awesome service. Kind, helpful staff. Rooms clean and well laid out. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Great hotel and excellent value for money, pleasant and helpful staff too
Stayed 1 night in Sep 2025

8/10 Good

teresa

Stayed 5 nights in Sep 2025

10/10 Excellent

Milinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and courteous. Respectful of all guests who attended the Holiday Inn.
Stayed 1 night in Sep 2025

2/10 Terrible

SAMUEL

Stayed 1 night in Sep 2025

8/10 Good

Ning

Liked: Cleanliness, room comfort
A coffee maker and a mini fridge in the room would elevate our stay there.
Stayed 2 nights in Sep 2025

2/10 Terrible

jenna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad bad

Through was not as pictured it was completely outdated dirty carpet old furniture dirty grout in the showers no air conditioning told us to open a window in July.
Stayed 1 night in Jul 2025

4/10 Poor

Ben

Travelled with partner
The room was too cold( the thermostat was set way too low and could not be raised above 19*) but the drafty window did not help plus the heater was was not working. It had a broken lamp and it was worn and dated. The tv is very out of date and the room size is too small .You can hear the residents above going to the toilet while you are trying to relax in bed ! Admittedly we were on the ground floor but you should not be able to hear someone going for a pee right above you.The service at meal times was ok but we had to wait too long for the meals to arrive. There is clearly not enough staff on duty at any one time but the staff do try under the difficult circumstances and are welcoming and friendly. I think for the price that is being charged per night they need to update the hotel and sort their staffing issues.
Stayed 3 nights in Sep 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, easy flat walk to Historic Docks. The only downside was the bathroom which was extremely small. Could not stand in front of the sink. Had to go inside ways to open the door. Very disappointing.
Stayed 2 nights in Sep 2025

8/10 Good

Cam

Liked: Staff & service, property conditions & facilities, room comfort

Tear and Wear but nice

The what was the first time it was nice but the only thing is the Wi-Fi is really really bad and room are some in the slightly wear and tear up but apart from that it was nice
Stayed 1 night in Sep 2025

6/10 Okay

XIAOMIN

Travelled with partner
Liked: Cleanliness, staff & service
The room is small.
Stayed 2 nights in Sep 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort

It is what it is

Easy book in. Small room but adequate though the ironing board took up a lot of the wardrobe and there were no drawers only shelves. Quiet, mostly, till someone decided to rev up a vintage car with throaty engine from 6-8.30am outside our room. Breakfast choices were good but had to wait for bacon/eggs to be topped up. Bar meals were nice but we didn't eat in the restaurant or use the pool. Fantastic greek restaurant at the end of the road. El Greco's but book. It was busy.
Stayed 3 nights in Sep 2025

8/10 Good

Lyle

Liked: Cleanliness
Breakfast was great
Stayed 1 night in Sep 2025

6/10 Okay

Chris

Travelled with partner
Mediocre at best, cleanish, lifeless and in need of investment. As others have said, air con still isn’t working. Reception staff truly miserable
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Breakfast very good, lots of variety, good alternative options, nice environment to eat in. Dinner very good value, mostly tasty. Service by front of house at dinner - exceptional, lovely manner and very attentive, fast service. Pool and Spa facilities okay, but could be improved aesthetically with mood lighting & music to enhance relaxing atmosphere. Jacuzzi too cold and on switch too far away, changing room floor needed cleaning. Premium room seemed very similar to standard room. Mistake made with my booking which was easily corrected, however, was still given a double instead of twin room. Bed a bit too firm and could still hear outside noise from top floor. Lovely views though across Southsea and Solent. Shower good although inside a bath. Room facilities good with complementary snacks & drinks in premium room. Very friendly front desk and spa staff. Bar and dining area nice and well kept - modern. Overall comfortable stay in nice location with very close to bus stops into Portsmouth Town and walking distance to beach and Southsea Common.
Stayed 1 night in Sep 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few days escape..

Friendly front of house, which dealt with our check in quickly and professionally.. The room was adequate, clean and bright.. Breakfast here is to die for..It carers for all tastes.. The lovely chef was chatty and interesting to talk to.. The only thing that I would say is that some of the fruits for breakfast had run out and they still hadn't been replaced by our third day . Overall I would recommend a stay here .
Stayed 3 nights in Sep 2025

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy, confortable and clean.

It was a lovely stay! Bed was comfortable, the room was spotless and the food was good. The pool, sauna, steam room and whirlpool were enjoyable but a few tiles were missing in the pool itself. The hotel was in a good area where most places of interest were walkable. Staff were very helpful too!
Stayed 3 nights in Sep 2025