Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Exterior
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Free toiletries, hair dryer, towels, soap

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, University of Portsmouth
    ‪8 min walk‬
  • Place, Gunwharf Quays
    ‪15 min walk‬
  • Place, Portsmouth Guildhall
    ‪17 min walk‬
  • Airport, Southampton (SOU)
    ‪47 min drive‬

Room options

Premium Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(29 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(83 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds, Sea View (Minifridge)

8.4 out of 10
Very good
(5 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Holiday Inn Portsmouth by IHG

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.
Holiday Inn Portsmouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth

Holiday Inn Portsmouth

Portsmouth Holiday Inn

Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth

Holiday Inn Portsmouth Hotel

Holiday Inn Portsmouth Hotel Portsmouth

Holiday Inn Portsmouth

Portsmouth By Ihg Portsmouth

Holiday Inn Portsmouth by IHG Hotel

Holiday Inn Portsmouth an IHG Hotel

Holiday Inn Portsmouth by IHG Portsmouth

Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1004 reviews
Rating 8 - Good. 349 out of 1004 reviews
Rating 6 - Okay. 161 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Eugene

Liked: Staff & service
Better communication about when restaurants closing due to functions having priority over hotel guests
Stayed 2 nights in Feb 2026

2/10 Terrible

Olivia

Disliked: Staff & service
The receptionist was rude and lacked customer service made our stay feel very unwelcome.
Stayed 1 night in Feb 2026

8/10 Good

Gail

Liked: Cleanliness, staff & service
Nice staff.. basic room, good for its price.
Stayed 1 night in Feb 2026

2/10 Terrible

preeti

Liked: Cleanliness, staff & service, amenities
I had issues with my room and was promised that the manager would call me, but they haven't. haverequesting this but
Stayed 1 night in Jan 2026

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
We were given a room adapted for disabled, and it was not was required. Bed was a small double, with a hard mattress. Heating in the room didn’t work to a decent warming position. Easily awoken by noises in the car park, as it was a ground floor room. Otherwise, very good location. In need of refurbishment.
Stayed 1 night in Jan 2026

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff very friendly and helpful. Swimming pool a lovely treat, to relax at end of the day. Room very comfortable and clean, exactly the right size for me. Thanks for a lovely stay, would be happy to return!
Stayed 1 night in Jan 2026

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean room and good breakfast.
Stayed 2 nights in Jan 2026

2/10 Terrible

Gautam

Stayed 1 night in Jan 2026

2/10 Terrible

Denise

Disliked: Cleanliness, amenities
This was genuinely one of the worst hotel stays I have ever experienced and completely unacceptable for a Holiday Inn. From arrival, the corridors smelt strongly of damp, immediately giving a poor first impression. The room and bathroom were extremely worn, dated, and clearly overdue refurbishment. The double bed was the smallest I have ever encountered and was either broken, completely worn out, or ridiculously soft. Any movement caused the other person to be jolted awake, making sleep impossible. We were on a special mother–daughter break and neither of us slept at all, leaving us utterly exhausted the following day. On top of this, the parking situation was poorly managed and unnecessarily stressful. We needed parking beyond 1pm on the day of departure and paid for an extra night of parking to cover this. We were already concerned at check-in that this would not be properly understood by staff, and unfortunately this proved correct. At check-out, we were told we had not paid for parking and I had to produce the receipt as proof. Even then, we fully expect to receive a parking ticket and have to go through yet more hassle to resolve it. This confusion added unnecessary time and stress to both check-in and check-out, when the process should have been simple and straightforward. Overall, this stay fell far below basic hotel. This experience has seriously damaged my trust in the Holiday Inn brand and I would not stay here again orecommend it t. , and incompetent handlingcomp
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Stayed 3 nights in Jan 2026

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room made a good stay.
Stayed 1 night in Jan 2026

4/10 Poor

Matthew

Liked: Cleanliness, amenities
The staff ‘welcome’ at check in was dreadful. Three staff members huddled round a computer and ignored me for several minutes. No acknowledgement, or a simple ‘be with you in a minute’, just ignored. When they finally looked up there was no smile, no greeting, just stared at me and waited for me to speak. I genuinely wanted to walk out at stay at a Travelodge!
Stayed 2 nights in Jan 2026

10/10 Excellent

Joy

Stayed 1 night in Jan 2026

10/10 Excellent

Jane

Room was very clean. The beds weee comfy and the room very quiet. Staff were polite. Breakfast was plentiful and very tasty. Tables were kept clear. All in all we very much enjoyed our stay and definitely recommend. Thank you all.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, warm and exactly what was needed. Great staff and friendly welcome.
Stayed 1 night in Dec 2025

6/10 Okay

Pantelitsa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The amenities i.e. the swimming pool was not accessible
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
Great location close to sea front and long promenade. Lovely breakfast selection. Pool has sauna and steam room - but a weird shape of pool makes it hard to swim laps. Rooms are slightly tired, but adequate.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jacklyn

Stayed 7 nights in Jan 2026

8/10 Good

Suleyman

Stayed 1 night in Jan 2026

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and clean room
Stayed 1 night in Dec 2025

4/10 Poor

N

Disliked: Property conditions & facilities, room comfort
Radiator in the room never came on had to go to reception and ask for a portable heater not acceptable .En suite very very small.Furnishings should be thrown out , wallpaper hanging off , rusty radiator .
Stayed 4 nights in Jan 2026

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room very comfortable and clean. Shower hit! Pool Receotion staff were great over the NY oeriod, all suoer lovely and charming
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, comfortable bed, the staff were friendly. The pool and sauna were heaven after a days shopping at Gun Wharf Quays. Would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Dee

Liked: Cleanliness, staff & service, amenities
The room was clean and nicely done. Facilities in the room were good.
Stayed 3 nights in Jan 2026

8/10 Good

Alan

Stayed 2 nights in Jan 2026