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Keppel's Head Hotel

3.5 star property

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Photo gallery for Keppel's Head Hotel

Bar (on property)
Reception
Lounge
Front of property
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
24-26 The Hard, Portsmouth, England, PO1 3DT
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, Mary Rose Museum
    ‪3 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Partial Sea View

Deluxe Double or Twin Room, Partial Sea View

Deluxe Double or Twin Room, Partial Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room

Basic Room

8.4 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

7.4 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quad Family Room

Quad Family Room

Quad Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

Keppel's Head Hotel

Hotel with free parking, 3-minute walk to Gunwharf Quays
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and laundry facilities.
Keppel's Head Hotel offers 30 accommodations with complimentary newspapers and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Keppel's Head Hotel. During your stay, you're just a quick walk from Gunwharf Quays. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Just a 3-minute walk from Gunwharf Quays and 6 minutes by foot from Portsmouth Historic Dockyard
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. The business-friendly Keppel's Head Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Portsmouth hotel is smoke free.

The hotel hosts a free manager's reception daily.
Keppel's Head Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 377 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Keppel's Head Hotel Hotel
Keppel's Head Hotel Portsmouth
Keppel's Head Hotel Hotel Portsmouth

Keppel's Head Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 188 out of 434 reviews
Rating 8 - Good. 156 out of 434 reviews
Rating 6 - Okay. 53 out of 434 reviews
Rating 4 - Poor. 21 out of 434 reviews
Rating 2 - Terrible. 16 out of 434 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming building and very kind staff! Just across from Gunwharf Quays, the bus & train station. Super convenient for those coming into or leaving portsmouth via public transport!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel second time there and we loved it again. Friendly staff, good food, lovely bar and restaurant perfect location for the dockyard.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

The location was perfect for our visit to the Historic dockyard. Almost opposite the entrance! We were in the room looking out over the water. It was large and clean and comfortable. Breakfast is freshly cooked for you. They had gluten free options for me
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Stayed 3 nights in Sep 2025

4/10 Poor

Liz

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff are the saving grace for this hotel. All more than helpfull. The old hotel itself needs work. Our room (25) small, ageing single beds, two hangers on a hook for a wardrobe. Poor water pressure in the shower that occasionally went off or cold. Toilet bowl not anchored to the floor.The bar, manned by the receptionist, dirty as was the carpet in the dining room. We were the only guests in the dining room for the Sunday“carvery”. A frozen chicken portion thrown in the deep fryer, some vegetables and covered with gravy. Burnt yorkshire pudding inedible. This hotel in a great location needs work.
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely great for what I needed
Stayed 2 nights in May 2025

8/10 Good

Robin

Liked: Property conditions & facilities, room comfort
Huge comfortable room. A little dated but clean. Good Breakfast choices included. Helpful front desk.
Stayed 2 nights in Aug 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Amenities
Very close to train & dockyard. Great atmosphere.
Stayed 2 nights in Aug 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Excellent location. Clean with pleasant staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Rolf

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall friendly and helpful staff. Great location. Wonderful breakfast and dinner option (sushi menu). Only complaint was the stained carpets in the rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Portsmouth

Lovely big room. Liked the bathroom. Staff very helpful.
Stayed 2 nights in Jul 2025

8/10 Good

debra

Travelled with family
Everything was really nice. The air conditioner was a little noisy.
Stayed 2 nights in Jul 2025

8/10 Good

Lars-Olov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Very friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

We had a lovely stay and would definitely stay again. Ideal location for historic dockyard and Gunwharf keys outlet with numerous bars and eateries. Our room was at back of hotel so nice and quiet, corridor to it though was very very warm. Breakfast was great, staff we met were lovely. Would definitely recommend
Stayed 2 nights in Jul 2025

8/10 Good

Johann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Deidre

Travelled with family

Hidden gem

Great welcome and friendly staff. Lovely family room with stunning sea view. Characterful, slightly old fashioned with faded furniture that added to charm. Excellent food. Convenient parking. Location, location, location.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was wonderful and the location is perfect for walking around the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay would recommend

Lovely stay staff work incredibly hard running here there and everywhere but always at hand and helpful when you need them. In a great location and comfy stay
Stayed 1 night in Jul 2025

10/10 Excellent

Philip, Kanata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with easy access to the Historic Dockyard and the shops/restaurants on the waterfront. Also next to the Hard Terminal for a quick bus ride to the city centre for shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

michaela

Stayed 3 nights in Jul 2025