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Quality Inn & Suites Olde Town

2.5 star property

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Photo gallery for Quality Inn & Suites Olde Town

Free daily buffet breakfast
Lobby
Studio Non-Smoking King Suite-King Size Bed
Lobby
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
347 Effingham St, Portsmouth, VA, 23704
  • Place, Children's Museum of Virginia
    ‪11 min walk‬
  • Place, Portsmouth Naval Shipyard Museum
    ‪12 min walk‬
  • Place, Waterside District
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Quality Inn & Suites Olde Town

Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Olde Town. During your stay, you're just a quick walk from Hill House Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Old Dominion University and 15 minutes from Greenbrier Mall
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Olde Town. Self parking is free.

Smoking is allowed in designated areas at this Portsmouth hotel.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1006 reviews
Rating 8 - Good. 290 out of 1006 reviews
Rating 6 - Okay. 161 out of 1006 reviews
Rating 4 - Poor. 106 out of 1006 reviews
Rating 2 - Terrible. 93 out of 1006 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

jon

Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 1 night in Dec 2025

10/10 Excellent

Marilyn

Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Alec

Stayed 1 night in Dec 2025

10/10 Excellent

Alec

Stayed 1 night in Dec 2025

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly clean and comfortable, the staff were beyond excellent, inviting and friendly, knowledgeable, and ultimately fast. It all made for a care free experience allowing me to actual relax for the first time in while. Can’t began to mention how excellent the staff experience was. The Man at the front desk, who patiently assisted me through the steps and when a problem came along, he quickly was able to think of a working solution. The breakfast staff, Very friendly, welcoming, and super helpful. The breakfast buffet was a simple,straight, forward set up, that had a decent selection of snack bars, muffins, cereals, yogurt, and warm waffles all quick easy grab, and made for the go. This was a welcome change of pace, and once again to emphasize the staff was impressive.I never post anything unless it is beyond acceptable, This place was a 5 out of 5 then some. Thank you.
Stayed 1 night in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
Clean, but kind of dated. Main issue was i had a roll in shower with a shower seat. The seat had upholstery like a boat seat. It was cracked and ripped. When i flipped the seat up, black water was runni out of the seat
Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Liked: Staff & service
I didn't stay (no show)
Stayed 1 night in Nov 2025

4/10 Poor

Susana

Stayed 2 nights in Nov 2025

6/10 Okay

Farica

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really anything to point out as being terrible or great.
Stayed 2 nights in Aug 2025

8/10 Good

Bernadith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Dereka

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Stayed 1 night in Nov 2025

8/10 Good

stephanie

It was a good stay until I saw roaches crawling in the kitchen and there was no cookware, plates, and cutlery
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 7 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was extremely clean. Bed very firm, and parking is very adequate. I do believe that the 2 set of disabled parking spots could be increased, as there are usually more than 2 disabled participants.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nelson

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with family
It was a hotel room
Stayed 1 night in Nov 2025

10/10 Excellent

Moses

Stayed 1 night in Nov 2025

10/10 Excellent

A

Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Gene

Stayed 1 night in Oct 2025

6/10 Okay

Rosa

Stayed 2 nights in Oct 2025

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025