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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

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Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Property amenity
Creator video - submitted by Journeyswithkris
Exterior
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Place, Children's Museum of Virginia
    ‪3 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Renaissance Portsmouth-Norfolk Waterfront Hotel. During your stay, you're just a quick walk from Portsmouth Naval Shipyard Museum. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy seafood while dining at The Crawford Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Portsmouth Naval Shipyard Museum and 4 minutes by foot from Children's Museum of Virginia
Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Crawford Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Beacon Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 67 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Larry

Stayed 1 night in Dec 2025

8/10 Good

Tia

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very nice, although the refrigerator in my room didn't initially work. I advised staff and they promptly took care of it. The view was amazing and it was a very peaceful stay. Would definitely stay here again
Stayed 2 nights in Dec 2025

10/10 Excellent

Colleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms were clean and each overlooks the Elizabeth River towards Norfolk's waterside which was beautiful at night. The restaurant food was delicious and all staff was pleasant and helpful. The hotel isn't in an area where there weren't any undesirable folks hanging around si it felt very safe to walk around at night.
Stayed 2 nights in Dec 2025

10/10 Excellent

Will

Stayed 1 night in Dec 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, whenever I stay here I always request a top floor and I am pleased every time. I will stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Leann

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Colleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean & comfortable. The food in the restaurant at dinner was delicious and the breakfast buffet was as well. The view from all rooms was absolutely beautiful, overlooking the Elizabeth River and the hotels on the water in Norfolk. At night they're all lit with neon lights and look magical.
Stayed 1 night in Dec 2025

8/10 Good

Kenya

Stayed 2 nights in Dec 2025

6/10 Okay

James

Stayed 3 nights in Nov 2025

10/10 Excellent

michie bolden

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great! I hardly say that about a hotel but out stay was perfect. We even enjoyed the hotel food and our waitress April was the perfect addition. I couldn’t leave without giving her a hug. We will definitely be back.
Stayed 1 night in Dec 2025

8/10 Good

joel G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was polite and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Everything was outstanding!
Stayed 2 nights in Nov 2025

10/10 Excellent

James R

Stayed 1 night in Dec 2025

2/10 Terrible

Travis

The room
Stayed 2 nights in Nov 2025

10/10 Excellent

Dr. Jessie

Stayed 1 night in Nov 2025

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, amenities
Staff was very nice and welcoming. I absolutely loved the shower and how the water pressure was so good! We were on the 16th floor and had a great view. We stayed in one of the upgraded rooms and it was pretty basic. It was a little dusty but the cleaning lady came and clean med the floor once I let her know. The streaming for Netflix was also out but we were given a comp on our parking in exchange for the streaming issue. It was a nice 3 days stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

2/10 Terrible

Jacqualine

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No phone no T V please discount this price
Stayed 1 night in Nov 2025

8/10 Good

Sharese

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Stephen

They did not find my reservation, I canceled reservation.
Stayed 1 night in Nov 2025

8/10 Good

Howard

Stayed 1 night in Nov 2025

2/10 Terrible

Tanya C

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was given a 2 queen beds room. Unbelievably one of the beds was still dirty from previous illows etc all smelly and disheveled. I assumed rooms wld be clean. Yet counter tops, desk, end tables all dirty w drinks spills. Floor v dirty & I stupidly walked in my barefeet, yuck. Bathroom had 1 towel. They actually asked me 'what do u want us to do?' Since it was so late I agreed to stay there w an awful night of nearly an hour of doors slamming. First thing I rang front desk & was told housekeeping were on their way. Not sure if they were coming from another county as they never arrived. I went downstairs & again was told 'oh no, so sorry - we will have the entire room cleaned & refreshed in all areas. Well you can guess what happened, I got back at 10pm, room was exactly same, absolutely filthy. This time I rang & said no more excuses just move me. New room was fine and again just 1 towel. The next day I did get more towels. In my 4 day stay, despite many assurances, promises & guarantees that it would happen, not one single time did housekeeping clean my room. Wet towels, trash, etc. It's beyond unacceptable. The elevators are dirty, floors down in common areas dirty, i saw the same trash in a corner all 4 days. Most of the staff have their heads down & on their phones except Alisha the only one who tried to follow up but housekeeping let her down. We stayed 2yrs ago & it was v nice. It is not at all nice now, just awful in practically every single way.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alaina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the hotel had everything you could need/want besides a hot tub!
Stayed 2 nights in Nov 2025

6/10 Okay

Terry

Stayed 3 nights in Nov 2025