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Northern Family Motel

2.5 star property

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Photo gallery for Northern Family Motel

Exterior
Exterior
Reception
Double Room
Basic Room | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
6775 State Highway 56, Potsdam, NY, 13676
  • Place, Raquette River
    ‪2 min drive‬
  • Place, Canton-Potsdam Hospital
    ‪3 min drive‬
  • Place, Clarkson University
    ‪3 min drive‬
  • Airport, Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪43 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

8.0 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Queen Beds

View all photos for Basic Room

Desk, laptop workspace, iron/ironing board, free WiFi

Basic Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Queen Bed

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

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About this property

Northern Family Motel

Motel in Potsdam with free parking
A picnic area, free self parking, and free WiFi in public areas are available at this motel.
Northern Family Motel offers 15 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 42-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Potsdam motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

During your stay at Northern Family Motel, you'll be within walking distance of Raquette River. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Just a 2-minute drive from Raquette River and a few minutes from Canton-Potsdam Hospital
  • Dogs welcome for a fee (restrictions apply)
Northern Family Motel offers its guests a picnic area. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Potsdam motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 7 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Northern Family Motel Potsdam
Northern Family Motel
Northern Family Potsdam
Northern Family
Northern Family Hotel Potsdam
Northern Family Motel Motel
Northern Family Motel Potsdam
Northern Family Motel Motel Potsdam

Northern Family Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 314 reviews
Rating 8 - Good. 85 out of 314 reviews
Rating 6 - Okay. 29 out of 314 reviews
Rating 4 - Poor. 12 out of 314 reviews
Rating 2 - Terrible. 9 out of 314 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Cara

Liked: Cleanliness, staff & service
Friendly staff/owner that gave goodie bag with homemade cookies and blueberry muffins. The room and bathroom was older and not like the renovated rooms shown on website. Would’ve liked a room without carpet. Would consider staying here again as price is very reasonable and close to colleges.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyra

Wonderful place!
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay and cancellation was not complete from hotels.com. Owners were wonderful and did not charge. I suggest you book through the hotel directly or confirm with hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, owners were great
Stayed 2 nights in Oct 2025

10/10 Excellent

Amelyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My number 1 place to stay ! Everything I needed! Park close to front door ! No steps! Quiet! Close to everything !
Stayed 1 night in Oct 2025

8/10 Good

Viktor

Stayed 1 night in Aug 2025

10/10 Excellent

Ariel

Stayed 1 night in Aug 2025

4/10 Poor

Eric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean room. The floor was very buckled so we threw a rug over it for safety. The room was very hot and the thermostat didn't appear to work. The bed was very uncomfortable and very soft; no structure to the mattress. Perhaps the worst feature was the bathroom sink faucet. There was barely a trickle of water coming out of it. I wouldn't stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the rooms are a little dated, the hospitality and cleanliness made for a wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for a good price. Good for 1-2 people in a room as not tons of space to move around. Clean and updated. My bathroom fan didn’t work and the bath door didn’t close all the way but I was alone so didn’t matter. I could also open the windows if needed.
Stayed 2 nights in Sep 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice roadside motel with lots of charm and wonderful staff. The rooms are cozy and well equipped. The location is great if you need to stay in Potsdam. I would 100% stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Gretchen

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Rpbert

Business traveller
Liked: Amenities, property conditions & facilities
Internet stopped working the last night. Was still not working in the morning. Otherwise excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Meta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts, homey touches, quiet, lovely property.
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave, fridge and freezer, ample table space and homemade welcome goodies! Very inviting and comfortable!
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Stayed 1 night in Sep 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean. When asked about a hair dryer I was told 7am was too early to accommodate.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and homey feeling. Staff was very friendly!!
Stayed 1 night in Sep 2025

8/10 Good

Nancy

Liked: Staff & service, room comfort

1st Time Stay in Older Motel

Very cute room and comfy bed. The internet for tv was very weak and the floor was "gritty." A rack for a suitcase would be a good addition. Check in and out was great. We would stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very quaint motel. Everyone is very relaxed and easy going. Easiest check-in and out I ever had.
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah, Crawfordsville

Liked: Cleanliness
Stayed 3 nights in Aug 2025