See all properties

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

A buffet with labeled containers of omelets and other dishes.
An indoor swimming pool with a clear view of the pool, chairs, and a large arched window.
A hotel lobby with a reception desk, a glass display case, a blue mat, and a wooden ceiling design.
A hotel room with a wooden headboard, a bed with white bedding, a nightstand with a phone and a sign, and a chair.
A Holiday Inn Express building with a covered entrance, brick facade, and a landscaped area with flowers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
180 Clay Dr, Pounding Mill, VA, 24637
  • Place, Appalachian Arts Center
    ‪4 min drive‬
  • Place, Richlands Town Hall
    ‪8 min drive‬
  • Place, Historic Crab Orchard Museum
    ‪17 min drive‬
  • Airport, Abingdon, VA (VJI-Virginia Highlands)
    ‪68 min drive‬

Room options

View all photos for Suite, 1 King Bed

A hotel room with a bed, desk, chair, and wardrobe.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a phone and a lamp, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a blue sofa, a wooden coffee table, and a nightstand with a lamp.

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a sign about new beds.

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a bed, desk, chair, and wardrobe.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a bedside table with a lamp, a chair, and a sign about new beds.

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

A hotel room with a bed, desk, chair, and wardrobe.

Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a wall-mounted TV.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a phone and a lamp, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking
Super 8 by Wyndham Richlands/Claypool Hill Area
Pounding Mill
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
4.3 out of 5, Excellent, 612 reviews
The price is €65
includes taxes & fees
29 Aug - 30 Aug
Super 8 by Wyndham Richlands/Claypool Hill Area

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and a vending machine are onsite.
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG. During your stay, you'll be close to Appalachian Arts Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Appalachian Arts Center and 8 minutes from Richlands Town Hall
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG also features a vending machine, laundry facilities, and an ATM. Self parking is free.

This Pounding Mill hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 399 reviews
Rating 8 - Good. 84 out of 399 reviews
Rating 6 - Okay. 33 out of 399 reviews
Rating 4 - Poor. 14 out of 399 reviews
Rating 2 - Terrible. 8 out of 399 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. New looking facility, clean, nice staff, good breakfast, and convenient to my trip.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Great! My only issue, and I advised the staff, the tub was extremely slippery when showering, They said they would fix that.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Meridith

Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Comfy bed. Kids loved the pool. Convenient location. Friendly staff. Decent price.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Melissa

Liked: Amenities
Hotel is loud and dated
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kennesha

Liked: Staff & service, amenities, property conditions & facilities
I highly recommend staying here everyone was very friendly and everything was very clean it was very nice and pleasant
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities were adequate, staff were friendly. Good stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities
Room 324 needs some works :/ - bath and shower are aged and stained - shower handle stayed in my hand when I turned off the shower Otherwise the stay was good, had good services from the staff, breakfast was ok
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This motel is clean and centrally located. All the staff were great!
Parking lot from our room. Looks like it snowed white trucks, one being ours.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times, great place friendly staff
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Steven

Great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Colleen

Liked: Amenities
Nice place to stay. Clean, quite and several dining options nearby, even a small Walmart. Breakfast was great as well as the all day cookies, popcorn and juice.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the area has a nice hotel option like Holiday Inn Express.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the hotel was very clean
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights stay

Very comfortable and clean, reception was excellent
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The best hotel experience I have had in a long time. We had a car ride that was incrediblv chaotic anc stressful so we arrived 6 hours later than expected and in the middle of the night. Sarah helped us get checked in quickly and efficiently. She even helped with a phone charger that I forgot to pack ano signed us up for late check out so I could sleep in The dav staff was iust as amazing. I wish I had gotten everyone's name. From the housekeeping staff, to the buffet staff, to the front desk staff anc even maintenance (becuase I apparently do not know how a deadbolt works) evervone was kind and helpful. They made my large family feel welcome. This hotel gives us a reason to come back to the area. I would recommend for anvone wanting to enjoy mountain scenery and a great stay!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Delbert

Liked: Cleanliness
Needed an update, especially bath
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The best hotel experience I have had in a long time. We had a car ride that was incrediblv chaotic anc stressful so we arrived 6 hours later than expected and in the middle of the night. Sarah helped us get checked in quickly and efficiently. She even helped with a phone charger that I forgot to pack ano signed us up for late check out so I could sleep in The dav staff was iust as amazing. I wish I had gotten everyone's name. From the housekeeping staff, to the buffet staff, to the front desk staff anc even maintenance (becuase I apparently do not know how a deadbolt works) evervone was kind and helpful. They made my large family feel welcome. This hotel gives us a reason to come back to the area. I would recommend for anvone wanting to enjoy mountain scenery and a great stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stacy

Liked: Staff & service, property conditions & facilities
It was a very nice clean hotel and friendly staff. Thank you for a wonderful day.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, the hair dryer was missing from my room and they brought me a replacement in less than 5 minutes—awesome customer service! Clean, safe, quiet, comfortable hotel!
Stayed 3 nights in May 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a nice hotel, needs to be updated some
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort
There are lots of choices for breakfast, including healthy, ones yogurt, fruit, etc. there are eggs as well and many other things. The lady was really nice. It was all clean and well organized.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Hotel was wonderful. Room was very spacious and comfortable. Breakfast was great.
Stayed 1 night in Jun 2023