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Hotel San Rafael Poza Rica

3.0 star property

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Photo gallery for Hotel San Rafael Poza Rica

Exterior
Interior detail
Family Room
Outdoor pool
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
161 Carr. Poza Rica - Cazones Sin Nombre, Poza Rica, Ver., 93210
  • Place, Plaza Gran Patio Shopping Mall
    ‪8 min walk‬
  • Place, University Veracruzana Poza Rica
    ‪16 min drive‬
  • Place, Hospital Regional Pemex
    ‪18 min drive‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪39 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About this property

Hotel San Rafael Poza Rica

This hotel features an outdoor pool, a restaurant, and a children's pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour front desk and a garden are onsite. Change of towels is available on request.
Hotel San Rafael Poza Rica offers 27 accommodations with air conditioning. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Hotel San Rafael Poza Rica, you're just a quick walk from Plaza Gran Patio Shopping Mall. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • 8 minutes by foot from Plaza Gran Patio Shopping Mall and a 5-minute drive from Hospital Regional Pemex
Hotel San Rafael Poza Rica offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi.

Free self parking is available.

Smoking is allowed in designated areas at this 3-star Poza Rica hotel.

The hotel hosts a free manager's reception daily.
Hotel San Rafael Poza Rica has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 90 to 200 for adults and MXN 90 to 200 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 200 for adults, and MXN 90 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.

Property is also known as

San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel
Hotel San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel Poza Rica

Hotel San Rafael Poza Rica Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 5 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mine

Stayed 2 nights in Dec 2025

8/10 Good

Uziel, saltillo

Stayed 1 night in Dec 2025

8/10 Good

Ma Elena

Stayed 1 night in Dec 2025

10/10 Excellent

Beatriz Elena

Stayed 2 nights in Dec 2025

10/10 Excellent

GERARDO

Stayed 1 night in Dec 2025

6/10 Okay

Jessica Nohemí

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No contestan en recepción y no hay teléfono en las habitaciones.
Stayed 3 nights in Nov 2025

2/10 Terrible

Israel, Poza Rica De Hidalgo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No respetaron mi reserva
Stayed 3 nights in Oct 2025

8/10 Good

VERONICA CASTRO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Está bien ubicado pero la alberca estaba sucia y había bichos en el cuarto . Le falta mantenimiento al baño
Stayed 1 night in Sep 2025

4/10 Poor

Carlos

Travelled with family
Disliked: Staff & service, amenities
En si, es un motel, el baño no estaba limpio, había cucarachas muertas en el cuarto, había focos fundidos, no estaba bien aseado, la alberca está sucia, ha ia un estanque de peses y el agua del estanque estaba contaminada, la chapa de la puerta no servía. Lo manejan como hotel familiar, pero las personas de todo poza rica lo manejan como hotel para tener s3x@. Si tienes familia no lo uses como hotel. El precio es demasiado caro, hay muchas mejores opciones por la diferencia de 300 pesos más, como la franquicia de París. Repito, no es hotel familiar.
Stayed 1 night in Aug 2025

8/10 Good

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar para hospedarse
Stayed 1 night in Jul 2025

10/10 Excellent

Ana Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y super su alberca. Cerca de patio poza . Sin duda volveríamos a ir
Stayed 2 nights in Aug 2025

10/10 Excellent

LUIS DARIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
Stayed 1 night in Aug 2025

8/10 Good

Roberto, Reynosa

Stayed 2 nights in Aug 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
todo estuvo muy bien el personal amable y resuelven rápido no se que paso con mi reservación que no les aparecía en sistema y el chico de la recepción resolvió rápido sin tanto problema, muy amable el personal,nos dieron dugerencias para salir
Stayed 2 nights in Jul 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Debe mejorar sus habitaciones

Stayed 1 night in Jul 2025

6/10 Okay

Verónica

Travelled with family
Disliked: Cleanliness
Muy malo el aseo en regadera.
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JUAN FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio calidad muy buenov

Stayed 1 night in May 2025

10/10 Excellent

Angel david

Liked: Staff & service, property conditions & facilities
Bueno
Stayed 2 nights in May 2025

10/10 Excellent

RaadaX

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

JULIO CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel sencillo pero agradable. Lo mantienen limpio y el personal de la recepción es muy amable. Su ubicación es muy buena. Lo malo es que su área de restaurante es muy limitad en tiempo y oferta de alimentos. La habitación es cómoda y tu decides si quieres cambio de ropa diario y limpieza.
Stayed 4 nights in Dec 2024

4/10 Poor

Maria Patricia

Disliked: Cleanliness, property conditions & facilities
LA ALBERCA ESTABA MUY SUCIA Y LA TV DEL CUARTO NO TENIA CABLE
Stayed 1 night in Nov 2024