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Hotel San Rafael Poza Rica

3.0 star property

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Photo gallery for Hotel San Rafael Poza Rica

Outdoor pool
Hallway
Restaurant
Front of property
Family Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
161 Carr. Poza Rica - Cazones Sin Nombre, Poza Rica, Ver., 93210
  • Plaza Gran Patio Shopping Mall
    ‪8 min walk‬
  • Hospital Regional Pemex
    ‪5 min drive‬
  • 18 de Marzo Square
    ‪6 min drive‬
  • Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪25 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

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  • Breakfast included
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4.4 out of 5, Excellent, (626)
The price is €56
for 1 room
includes taxes & fees
14 May - 15 May
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About this property

Hotel San Rafael Poza Rica

Hotel with free parking, a quick walk to Plaza Gran Patio Shopping Mall
This hotel features an outdoor pool, a restaurant, and a children's pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel San Rafael Poza Rica offers 27 accommodations with air conditioning. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Hotel San Rafael Poza Rica, you're just a quick walk from Plaza Gran Patio Shopping Mall. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • 8 minutes by foot from Plaza Gran Patio Shopping Mall and a 5-minute drive from Hospital Regional Pemex
Hotel San Rafael Poza Rica offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi.

Free self parking is available.

Smoking is allowed in designated areas at this 3-star Poza Rica hotel.

The hotel hosts a free manager's reception daily.
Hotel San Rafael Poza Rica has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 90 to 200 for adults and MXN 90 to 200 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 200 for adults, and MXN 90 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.

Property is also known as

San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel
Hotel San Rafael Poza Rica Poza Rica
Hotel San Rafael Poza Rica Hotel Poza Rica

Hotel San Rafael Poza Rica Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JULIO CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel sencillo pero agradable. Lo mantienen limpio y el personal de la recepción es muy amable. Su ubicación es muy buena. Lo malo es que su área de restaurante es muy limitad en tiempo y oferta de alimentos. La habitación es cómoda y tu decides si quieres cambio de ropa diario y limpieza.
Stayed 4 nights in Dec 2024

4/10 Poor

Maria Patricia

Disliked: Cleanliness, property conditions & facilities
LA ALBERCA ESTABA MUY SUCIA Y LA TV DEL CUARTO NO TENIA CABLE
Stayed 1 night in Nov 2024

4/10 Poor

Jesus

Malo
Stayed 3 nights in Nov 2024

8/10 Good

Eliseo

Travelled with family and small children
Liked: Cleanliness, amenities
Todo Muy bien 🆗
Stayed 1 night in Oct 2024

6/10 Okay

Inda Jani

Liked: Staff & service
Disliked: Cleanliness
Las almohadas de sobrecama sucias
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Aug 2024

8/10 Good

Jerzy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

ARTURO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desagradable

Para empezar, desorden total para realizar el check in. Reserve dos habitaciones. En una había cucarachas, se solicitó el cambio pero no de buenas lo realizaron y la otra no enfriaba el clima lo suficiente. Les falta demasiado mantenimiento y limpieza. Deje mis datos para facturar y después de casi 20 días les recordé y solo me facturaron una habitación. No vuelvo a quedarme en este hotel.
Stayed 1 night in May 2024

10/10 Excellent

Leydi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in May 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y tranquilo
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Staff & service
No tuve oportunidad de conocer el hotel, porque Expedia, sobrevendió las noches disponibles para este hotel, al llegar me dijeron que mi reservación estaba cancelada, fue algo muy incomodo y molesto ya que viaje con mi familia y amigos. Las chicas de recepción, se preocuparon por ayudarnos y estuvieron buscando hoteles disponibles, afortunadamente tuvieron éxito y nos salvaron del mal trago. Mi mayor agradecimiento para ellas, Expedia me decepciono totalmente.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel, su servicio muy bueno, la comida muy rica, un lugar para descansar
Stayed 3 nights in Mar 2024

6/10 Okay

Hilario

Liked: Cleanliness, staff & service
Las regaderas son inservibles y el agua caliente nula
Stayed 2 nights in Mar 2024