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4.4 out of 5

"A lovely hotel, close to all amenities. Great breakfast buffet, very pleasant staff. We had a problem on two of our four nights with noisy groups of ... " More

By a verified traveller on Tue 10 Mar 2020

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Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Majestic Plaza Hotel Prague. During your stay, you'll be connected to the convention centre and just a quick walk from Wenceslas Square. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants. This 4.5-star hotel has 182 rooms over 7 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Asmera
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of New Town Hall and Lucerna Palace
  • Airport shuttle service available for a fee

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
€37* Per night/room 31 Oct - 1 Nov

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room with Extra Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Majestic Plaza Hotel Prague ratings based on 88 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Majestic Plaza Hotel Prague

Everyone (57) Couples (11) Family (6)
4 out of 5
A lovely hotel, close to all amenities. Great breakfast buffet, very pleasant staff. We had a problem on two of our four nights with noisy groups of men on the corridor. The walls are very thin. I complained to a senior member of staff and he said he'd see about having us moved but did nothing. As we only had one night left i didn't complain further. A bit disappointing for a 41/2 star hotel

Posted by on 10 Mar 2020

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Comment from Hotel Management

21 Mar 2020 by Tereza A.

Dear Guest, thank you for telling us about your positive experience with our hotel, its friendly staff and good breakfast choice. We are very sorry to hear you were disturbed by your neighbours and you were not moved, please accept our apology. We are happy your overall impression was very good and sincerely hope to welcome you back again. Tereza Aubrechtova, Guest relations

5 out of 5

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Tereza A.

Dear Guest, Thank you very much for rating us top. We are glad your stay with us was memorable and are looking forward to welcome you back in our hotel. Tereza Aubrechtova, Guest relations

5 out of 5
Lovely clean hotel,staff wonderful and very helpful, very close to Wenceslas Square and easy walking distance to all sights. Fantastic breakfast, and had lovely evening meal at hotel, room large, clean, warm and modern.

Posted by on 18 Dec 2019

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Comment from Hotel Management

9 Jan 2020 by Tereza A.

Dear Guest, thank you for sharing your positive review with us. We are glad our breakfast was tasty and our location was convenient for you. We are pleased to hear your overall impression of our hotel was very good and sincerely hope to welcome you back on your next journey to Prague. Tereza Aubrechtova, Guest relations

5 out of 5
Lovely hotel, staff could not have been more friendly. The room was spotless, bed was so comfy. I will be back. Also, I love the Art Deco theme of the hotel, it’s so well done

Posted by on 9 Dec 2019

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Comment from Hotel Management

8 Jan 2020 by Tereza A.

Dear Guest, Thank you for sharing your kind review and for your high rating. We are glad to hear your stay in our hotel was pleasant and our staff made you feel welcome. We will be looking forward to your next visit in near future again. Tereza Aubrechtova, Guest relations

5 out of 5
great location, hotel was spotless and breakfast was fabulous ,lots to eat and drink , selection was great.It was my birthday and the hotel had left wine and chocolates in the room.

Posted by on 8 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Tereza A.

Dear Guest, Thank you very much for your lovely review. We are pleased to hear you spent a memorable stay with us on your special occasion and our services made it pleasant. We will be looking forward to your next stay. Tereza Aubrechtova, Guest relations

4 out of 5

Posted by on 15 Nov 2019

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Comment from Hotel Management

9 Dec 2019 by Tereza A.

Dear Guest, Thank you for taking time to give us your high rating, we appreciate it and are pleased to know your stay with us was pleasant and our services met your requirements. We will be looking forward to welcome you back in near future again. Tereza Aubrechtova, Guest relations

4 out of 5
The cooked breakfast got cold quickly as plates were cold ,plus breakfast room cold and breakfast staff not that friendly and they take your plates too quick.

Posted by on 12 Oct 2019

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Comment from Hotel Management

4 Nov 2019 by Tereza A.

Dear Guest, thank you for sharing your review with us. We are sorry there were some shortcommings in the breakfast room, we will do our best to improve our services in this matter. We hope it didn´t spoile your overall impression and you enjoyed a pleasant stay with us. We are looking forward to welcome you back on your next journey to Prague. Tereza Aubrechtova, Guest relations

2 out of 5
I asked for a quiet room before arriving and, was given it. I had paid for a deluxe room but,the room allocated was very pokey,none-the less-clean tidy and QUIET, which I am very grateful, just a tiny bit too small, which was probably the price I had to pay for its location,and to fulfill my request for a quiet room. The cleaning staff left our room in tip-top condition each day. The hotel breakfasts were more than adequate, pleasant, with very nice helpful staff, the only one item missing at breakfast, which would have been welcome was drinking chocolate, (but) that is hardly a complaint. There was renovation of the front entrance with a lot of noise for two out of the four days I spent in the hotel. There was also some form of refurbishment being carried out on other parts of the hotel . Some of the reception staff were very welcoming and, helpful,, other, would have better fulfilled their life's ambition, working at some other type of employment. No doubt this hotel has seen better days. The hotel's location was very convenient for us.

Posted by , from Warwick on 15 Sep 2019

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Comment from Hotel Management

4 Nov 2019 by Tereza A.

Dear Patti, thank you for sharing your review on our hotel, we appreciate it. We are sorry the room didn´t meet all your expectations and some of our reception staff wasn´t too friendly, we will definitely use your comment to improve this service. We are glad to hear our breakfast and cleaning service met your requirements and our location was convenient for you. We sincerely hope to welcome you back on your next journey to Prague. Tereza Aubrechtova, Guest relations

4 out of 5
good location, helpful staff, room very clean …breakfast little too basic for 4 stars hotel. ( it say 4 and 1/2 stars on website ) No toothpaste. shower screen too short, need full screen, that's all !!!

Posted by , from UK on 2 Sep 2019

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5 out of 5

Posted by on 21 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Tereza A.

Dear Guest, Thank you very much for rating us top. We are glad your stay with us was memorable and are looking forward to welcome you back in our hotel. Tereza Aubrechtova, Guest relations

About the Majestic Plaza Hotel Prague

Location Stepanska 33, Prague, 110 00

Property Features

Majestic Plaza Hotel Prague offers its guests a spa tub and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Majestic Plaza Hotel Prague. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Prague hotel is smoke free.

  • 182 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • Full breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Prague (PRG-Vaclav Havel) (17.5 km / 10.9 mi)
  • Train station: Hlavni Station (2.1 km / 1.3 mi)
  • Metro station: Vodičkova Stop (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Majestic Plaza Hotel Prague offers 182 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Asmera – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Victoria – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 30 (one-way)
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Majestic Plaza
  • Best Western Majestic Plaza Hotel
  • Best Western Premier Hotel Majestic Plaza
  • Best Western Premier Hotel Majestic Plaza Prague
  • Best Western Premier Majestic Plaza
  • Best Western Premier Majestic Plaza Prague
  • Hotel Best Western Premier Majestic
  • Hotel Majestic Plaza
  • Majestic Plaza
  • Majestic Plaza Hotel
  • Hotel Majestic Plaza Prague
  • Majestic Plaza Prague
  • Hotel Majestic Plaza
  • Majestic Plaza Prague Prague
  • Majestic Plaza Hotel Prague Hotel
  • Majestic Plaza Hotel Prague Prague
  • Majestic Plaza Hotel Prague Hotel Prague

You should know

  • Majestic Plaza Hotel Prague offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Czech Republic. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.