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Highliner Hotel & Conference Centre

2.5 star property

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Photo gallery for Highliner Hotel & Conference Centre

Desk, blackout curtains, iron/ironing board, free WiFi
Meeting facility
Lake
Banquet hall
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
815 1st Ave W, Prince Rupert, BC, V8J1B3
  • Place, Chances Prince Rupert
    ‪8 min walk‬
  • Place, Prince Rupert Fire Museum
    ‪8 min walk‬
  • Place, Sunken Gardens Park
    ‪14 min walk‬
  • Airport, Prince Rupert, BC (YPR)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

  • Partial ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

Beach/ocean view

Standard Room, 1 King Bed, Balcony, Mountain View

  • Ocean view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

  • Partial ocean view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Mountain View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Kitchen, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Signature Room, 1 King Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Highliner Hotel & Conference Centre

Waterfront hotel with free breakfast and a restaurant
A restaurant, a fitness center, and a conference center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Highliner Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Prince Rupert hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Highliner Hotel & Conference Centre. During your stay, you're just a quick walk from Famous Players Prince Rupert Cinemas. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at First Avenue Bistro
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Famous Players Prince Rupert Cinemas and 9 minutes by foot from Chances Prince Rupert
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Highliner Hotel & Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this Prince Rupert hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.
First Avenue Bistro - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • First Avenue Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre (5,000 square foot of space)
  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Highliner Hotel
Highliner Plaza
Highliner Plaza Hotel
Highliner Plaza Hotel Prince Rupert
Highliner Plaza Prince Rupert
Highliner Plaza Hotel And Conference Centre
Highliner & Conference Centre
Highliner Hotel Conference Centre
Highliner Plaza Hotel Conference Centre
Highliner Hotel & Conference Centre Hotel
Highliner Hotel & Conference Centre Prince Rupert
Highliner Hotel & Conference Centre Hotel Prince Rupert

Highliner Hotel & Conference Centre Reviews

Reviews

6.8
Rating 10 - Excellent. 149 out of 741 reviews
Rating 8 - Good. 204 out of 741 reviews
Rating 6 - Okay. 203 out of 741 reviews
Rating 4 - Poor. 106 out of 741 reviews
Rating 2 - Terrible. 79 out of 741 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness
The room was in decent condition. Next room guy was violently puking and pooping. You guys did move my mail rooms but it was disturbing
Stayed 1 night in Nov 2025

4/10 Poor

Cody

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff were professional& nice. Great stay
Stayed 1 night in Oct 2025

4/10 Poor

Dale

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were wonderful at diner, checkin and check-out. The quality of facilities for the 200.00 a night charge was very disappointing. The worst...no broadcast of the World Series game 5 on TV.
Stayed 2 nights in Oct 2025

4/10 Poor

billie

Disliked: Cleanliness, property conditions & facilities
The overall cleanliness of the hotel was poor including the elevator, hallways, rooms, and dining areas. The room was very large with a nice balcony and a view of the ocea, but the room would greatly benefit from having at least one more mirror besides just the one in the bathroom. There is also plenty of space for additional bedside tables on the outside of each bed, which would be nice. When we arrived we immediately noticed that our floors had not been cleaned. When we went to get into bed we discovered that it had already been slept in, and we had to phone the front desk to have our sheets changed while we waited in the hallway at 11:00 at night. There was construction happening in a room down the hallway - the shop vac and other Construction materials and garbage were left in the hallway. it could have easily been left in the room undergoing the construction with the door shut, but it was left in the hallway and the door to the room under construction was left open for at least an entire day and night. In addition to that, a door to the room containing the open laundry chute was left open. We were on the 8th floor. We closed that door ourselves as we felt it was a major safety concern. The free breakfast was simply mediocre. It contained eggs sausage potatoes and waffles and cereal. There was no fruit or yogurt or juice. The floors were dirty and the walls could all use a wipe down. The elevators and hallway walls were all grubby and due for a wipedown as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience at the Highliner. Great staff, great location. Room was clean, comfortable and quiet, and had a great view! The balcony was a huge bonus. Got an excellent sleep. The restaurant downstairs had some really good food, both dinner and breakfast options - there was either a free continental breakfast, or a discounted hot breakfast restaurant-style sit down option. Parking is on the street, but there were more than enough spots. Would for sure stay here again next time I'm in Prince Rupert.
Stayed 1 night in Oct 2025

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area and vibe of hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Wade

Stayed 1 night in Oct 2025

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing stay
Stayed 2 nights in Oct 2025

8/10 Good

Arlen

Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big newly renovated room
Stayed 1 night in Sep 2025

6/10 Okay

Astrid

Stayed 1 night in Sep 2025

10/10 Excellent

Raghavender

Stayed 1 night in Sep 2025

10/10 Excellent

Karamjeet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very helpful and generous. Easy checkin.. will definitely recommend.
Stayed 1 night in Sep 2025

6/10 Okay

Vernon

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
I would like to see more food and fruit and drinks and more better staff
Stayed 1 night in Sep 2025

6/10 Okay

Norman

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Time to upgrade folks

Building is in need of a refresh. Shows very little pride in itself. No energy. Takes away from the experience. Dining room has no ambiance.
Stayed 2 nights in Sep 2025

4/10 Poor

Judy

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
An old convention centre now partially used for at-risk housing. Dirty windows, no towels at check-in, pleasant but inexperienced reception, located in old part of city. Good breakfast, pleasant staff when avai.
Stayed 2 nights in Sep 2025

8/10 Good

Maureen, SUMMERLAND

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are too high for shorter people with mobility challenges. The bed was also quite uncomfortable, very hard. No hand soap options by bathroom sink
Stayed 1 night in Sep 2025

2/10 Terrible

Kaillee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2025

8/10 Good

Elizabeth, Kitimat

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Not a bad place
Stayed 1 night in Sep 2025

10/10 Excellent

Bevlyn

Travelled with family
I loved the Ocean view. But the parking area NEEDS to be cleaned up and better accessible. The parking across the street only had one narrow in and out opening and the grass was tall, gravel was uneven. If it is not your parking lot why direct me to park there? Other than that my stay was good.
Stayed 1 night in Sep 2025

8/10 Good

GAIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and clean, bathroom great. Loved opening balcony door for the fresh air. We met our cleaning lady and she was wonderful!
Stayed 1 night in Sep 2025

4/10 Poor

Stewart

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Lori

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived Friday mid day -exterior and entrance of building very old and run down Asked about secure parking, "that was reserved for tenants who live here" Went up to our room. As we were there for a wedding, we needed to iron clothes. Ironing board, but no iron. Called the desk. And clerk said she would have one brought up. It was. We wanted a drink with ice. But there was no ice bucket. Another trip to the desk. Given a small ice bucket. Told not to drink the ice cubes, because of a "boil advisor" since Aug 6, it was now mid Sept. 1 small 500 ml bottle provided. We then went and purchased a $3 4l bottle. Asked for more coffee for the room and paper to go with the pen. The room was warm and stuffy, tried to find the AC. Was told none of the rooms has AC, however Was provided a fan for the room. We thought we'd like to watch TV. It had worked, then stopped. Possibly it was the batteries in the remote. But it wasn't. By then it was late at night and no one available to fix the TV. A new clerk, said she noticed we had had issues and offered to move us. That was so kind. Up to 7th floor with ocean view. It was spacious and appeared cleaner. Up in the morning, saying well at least the bed was clean. Went to make the bed and the comforter had stains on the top and bottom of the comforter. Went to have a shower, almost all dispensers were empty. Decided to go for breakfast , there was a live milipede on the plate for the serving spoon. 😞 SO MUCH WRONG HERE
Stayed 2 nights in Sep 2025

8/10 Good

Kent, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and professional. The breakfasts were excellent and again the servers were excellent. The room was clean and adequate, bathroom catered to showers, but was good size. Bars of soap would be nice. The view of the harbour from our room was very nice and I appreciated that the hotel gave us the upgrade. We would stay there again
Stayed 3 nights in Sep 2025